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OXO Brew 9-Cup Stainless Steel Coffee Maker

Rated 5.00 out of 5 based on 9 customer ratings
(10 customer reviews)

$249.00

The OXO Brew 9-Cup Coffee Maker is a precision-engineered machine designed for coffee enthusiasts who value flavor, consistency, and simplicity. With SCA certification and intelligent brewing technology, it delivers rich, cafรฉ-quality coffee with every batch.

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OXO Brew 9-Cup Stainless Steel Coffee Maker

The OXO Brew 9-Cup Coffee Maker is built for those who take their coffee seriously without wanting to fuss over complicated equipment. It uses BetterBrewโ„ข precision technology to maintain optimal water temperature and controlled brew cycles, mimicking the pour-over method. The result? Full-bodied, smooth coffee that stays hot for hours thanks to its double-walled stainless steel thermal carafe. Whether you’re making just two cups or a full pot, itโ€™s designed to give consistent results with a one-dial interface that simplifies programming.

With a sleek stainless steel finish, this machine doesnโ€™t just performโ€”it looks sharp on any kitchen counter. It’s also certified by the Specialty Coffee Association (SCA), affirming its ability to meet exacting standards for home brewing.


Product Highlights & Features

  • BetterBrewโ„ข Precision Brewing: Maintains optimal temperature (194โ€“204.8ยฐF) and brew cycles.

  • SCA Certified: Meets the Specialty Coffee Association’s high standards for home brewers.

  • Thermal Carafe: Stainless steel, double-wall design keeps coffee hot without a warming plate.

  • Rainmakerโ„ข Shower Head: Evenly disperses water over coffee grounds for better extraction.

  • Internal Mixing Tube: Ensures every cup is balanced and flavorful, from first to last.

  • Programmable Timer: Wake up to fresh coffee with easy-to-set start times.

  • Pause & Pour Function: Grab a cup mid-brew without spills.

  • Single Dial Interface: Control brew quantity, set timers, and activate brewing with one control.

  • Descale Reminder: Built-in tracker alerts when itโ€™s time to descale for longevity.

  • Sleek Aesthetic: Modern stainless steel build fits in any kitchen setup.


Technical Specifications

Feature Details
Brand OXO
Model OXO Brew 9 Cup Coffee Maker
Color Stainless Steel
Capacity 45 fluid ounces (9 cups)
Coffee Type Ground Coffee
Carafe Type Double-wall stainless steel thermal carafe
Brew Temperature Range 194ยฐF โ€“ 204.8ยฐF
Special Features Programmable, Pause & Pour, Descale Alert
Wattage 1400 Watts
Voltage 120V / 60Hz
Material Stainless Steel, Polypropylene
Dimensions 8.4″ D x 15.2″ W x 17.4″ H
Weight 10.5 lbs
Filter Type #4 Cone Filters
Certifications SCA Certified
Warranty Manufacturer warranty available

Final Verdict

The OXO Brew 9-Cup Coffee Maker delivers a consistently rich and flavorful brew, backed by the precision of BetterBrewโ„ข technology and the approval of the Specialty Coffee Association. Itโ€™s easy to use, thoughtfully designed, and built to last. Whether youโ€™re a casual drinker or a daily multi-cup user, this machine elevates your home coffee experience. With smart features like a thermal carafe, programmable timer, and intuitive controls, it strikes the perfect balance between convenience and quality. For those who care about great coffee without the hassle, this machine is an excellent investment.

10 reviews for OXO Brew 9-Cup Stainless Steel Coffee Maker

  1. Rated 5 out of 5

    Mario Fender

    5.0 out of 5 stars

    Consistently Delicious Coffee Every Morning

    I’ve had for a couple of weeks and we love it. I brew about 8 cups each morning, and it delivers consistently flavorful coffee with great heat retention thanks to the thermal carafe. The SCA-certified brewing really does make each cup taste well-extracted and smooth.The machine is easy to use, programmable, and the showerhead distributes water evenly over the grounds. Cleanup is straightforward, and it fits perfectly in my kitchen. Overall, I would highly recommend to anyone who enjoys a great cup every morning.

  2. Rated 5 out of 5

    MariaMaria

    5.0 out of 5 stars

    Best Coffee Youโ€™ll Ever Have!

    I researched a lot of coffee machines before choosing this one. On a constant quest for the perfect, not bitter, not burnt, not weak, flavorful coffee I think Iโ€™ve found my perfect match! I didnโ€™t think I was a coffee snob, but maybe I am ๐Ÿคท๐Ÿปโ€โ™€๏ธ I read countless reviews for SCA certified coffee makers and this happened to be one of them. The 8cup OXO had better reviews than this one but I liked the look of this one better and the fact that it made one more cup was the tie breaker. I also considered the Technivorm Moccamastsr as well and the Breville and Cuisinart Precision Brew and I chose this one. Reviewers claimed this coffee maker had a โ€œbloomโ€ option which is similar to a pour over which produces the best flavor and that intrigued me. So I bit the bullet and purchased it. Although it was more expensive than my previous coffee makers, the other SCA certified brewers were more costly. Well, I can honestly say, after having multiple Keurigs, Cuisinart grind and brews, perfect temps, ninjas and what not, this machine is by FAR the absolute BEST. It is simple to use and produces the best tasting coffee I have ever had and Iโ€™ve been drinking coffee for a long time! Its smooth, not bitter and the flavors are just so Pronounced and perfect! I really hope this will last! My only caveat is the fact that it doesnโ€™t keep the coffee warm BUT we all know what that produces =burnt coffee so itโ€™s a trade off. Drink it fast or pop it into the microwave. It will also tell you on the digital clock how long ago the coffee was brewed. This is also programmable, which was also a plus! Honestly if youโ€™re on the fence, get it. I was really surprised that the whole SCA certification would REALLY make a difference but it DOES!!! Just get it!

    10 people found this helpful

  3. Rated 5 out of 5

    John Rickord

    5.0 out of 5 stars

    Brew 9

    Perfect size for a single person

  4. Rated 5 out of 5

    mtspace

    5.0 out of 5 stars

    OXO vs Capresso vs Bonavita – 8 Reasons the OXO is Better

    I have owned two Capresso machines for a total of six years and I have owned two Bonavita machines for another six years. I find this machine to be better than either. At their best I would say that all three coffee makers are capable of making very good coffee, and I would be hard pressed to support the claim that the coffee made in this machine is consistently better than the best coffee from either of the previous brands. That said, it is very good. At Starbucks or at good restaurants I rarely find coffee that I enjoy so much. I don’t seek out coffee esoterica and I don’t consider myself a coffee snob; but I do buy good beans and I grind them for each use.If the coffee made in this machine is not measureably better, why would one spring for the extra money for the OXO machine instead of the Bonavita or the Capresso?Before we answer that question, we must explain why the thermal caraffe. The answer is that burners that keep uninsulated caraffes warm invariably burn coffee and they do not keep out air. The combination of oxygen and excess heat too quickly turn the tasty brew from beverage to burnt battery acid. Keep excess heat and air from fresh-brewed coffee and it can taste good for hours. Need it to be warmer? Pop your mug of coffee in the microwave for half a minute or so. A good thermal caraffe can keep coffee tasting fresh-brewed for four hours or more. And the caraffe on the OXO is that good.WHAT MAKES OXO BETTER? –1) The caraffe on this machine works better. It keeps coffee tasting fresh from the time it is made at 5:00 AM until lunchtime, around noon. None of the previous machines did this – although all were ten or fifty times better than open pots, there was always a bit of oxidation bitterness, even if the lid was kept on the thermal caraffe. A constant irritation with the Bonavita was that the pour spout was so poorly designed that (it seemed like) fully 10 percent of the coffee ran down the side of the caraffe onto the counter. Of course, pouring slowly could sometimes help a bit, but I never could do this. The people who will benefit most from this difference are absentminded guys whose wives hate cleaning up their reckless coffee spills. In such a case, this difference alone could help save a marriage.2) The OXO machine’s fit and finish are better. I cannot tell why, but this machine just looks better sitting on my black granite countertops. Perhaps it is the shiny black plastic. Or the sculptural curves. In any case, it has the presence of a work of art, FWIW. This machine is, however, taller by about two inches. It has a greater kitchen presence. This extra size may sometimes be a tiny drawback – especially in a tiny galley kitchen.3) The brew-stop feature really works. Remove the caraffe and two things happen: 1) a spring loaded plunger closes to stop coffee flow. 2) the machine senses the absence of the pot and pauses the brewing cycle. With the Bonavita, I always scalded my hand if I wanted coffee before the cycle finished; both features are missing from it.4) Number 4 coffee filters actually fit. With the Bonavita, one must fold the paper filters over at the bottom and side joints, then hope that sliding the pot into position does not nudge the top of the filter closed – the consequence of which is a plugged machine with scalding hot water and coffee grounds flowing across the kitchen counter and floor. This little accident has happened probably two dozen times in the six years I’ve operated Bonavita machines. Diligence and determination reduced the frequency of occurrance, but it was always a hazard. With the OXO, the bin that holds the filter is deep enough that this kind of problem is much less likely. No folding, no sliding, no scalding coffee floes.5) The clear water reservoir helps one see how far the brewing cycle has gotten. The Bonavita and the Capresso coffee makers had smoke tinted plastic reservoirs which allowed one to observe the water level from nearby; but not from acrosss the room. With the OXO I can observe the progress from across the kitchen.6) Of course, once the novelty of it wears off I’m sure that this won’t count for much, but I happen to think it’s mildly amusing watch the water bubble up through the central heating tube. So does my wife. Who buys a coffee maker as a source of entertainment? I admit it’s not much, but we take our amusement where we can find it.7) “The caraffe is not in place.” Fortunately, this coffee maker does not scold you for being neglectful as some cars did in the 1980’s with spoken phrases like “your door is a jar;” but it does turn on a red light when it senses that the pot is not in place. Absentminded people might find this of some help when they have started the machine by pushing the start button, but nothing has started happening … because the caraffe is in another room!8) The microprocessor counts how many times you have brewed coffee since descaling. When it gets to 90 it tells you to descale the machine. Since I have lost 4 machines to scale, I like the idea that this might extend the life of this machine to the point that it actually has a lower cost of ownership than my previous machines. I know that it is saving me on electricity already because in my old Bonavita it now takes two cups of water to make one cup of coffee — it’s evaporating half of the water. That’s very energy intensive. It did not do this when it was new. Sadly, my experience with Bonavita machines is that once I notice that they need descaling, it is too late. So a friendly reminder might help me extend the life of my machine and keep brewing costs down.My impression of OXO kitchen tools has always been that they are very carefully and thoughtfully designed. And that they are well executed. This coffee machine extends those brand values to coffee makers. At the point it completes the cycle, the coffee made by this machine is certainly as good as, if not perceptibly better than that of the Bonavita or Capresso; but the coffee keeps better in the caraffe, it pours into the cup better, and it is much less susceptible to filter handling errors that result in rivers of hot coffee running across the counters, down the cabinets, and onto the floor. It looks better, and I have reason to hope it will ultimately have a lower cost of ownership thanks to its descaling reminders. I’ve had it for a week and I am very pleased with it.

    474 people found this helpful

  5. Rated 5 out of 5

    Prognosis Negative

    5.0 out of 5 stars

    2 year review

    I was looking back at this purchase because I wanted to recommend it to a friend as the unit I received has been amazing since I got it. I don’t know if Oxo being bought out resulted in changes in materials and quality or not, I can only speak about my own experience.I roast my own beans (it really is easy and totally worth the effort, but that’s not what this review is about) and I’d been doing pour-over for years but due to some physical issues I found myself needing to rely on someone else to brew my coffee for me. Much to my surprise, what I found to be dead simple, with consistently repeatable results, turned out to be too complicated for someone else.So, my wife wanted something that would be easier for her to use and I resisted, but inevitably caved (resistance is futile after-all). Knowing that a $30 Mr Coffee wasn’t going to cut it for me I did a lot of research, originally thinking I’d need to get a Technivorm to get anywhere close to what I was used to getting with my pour-over. After some research (at the time, across the internwebs) I came across this unit on the SVA website. The reviews at the time were good and I figured that if I got it through Amazon I could simply send it back if any issues were to arise.I received it and followed the instructions and TBH I was disappointed, this wasn’t anywhere close to what I was looking for. I’d tasted better coffee from a $30 Mr Coffee. But what was I doing wrong? How could others achieve the glowing results they were reporting?So, I started doing a bit more digging and discovered that they are talking about a “cup of coffee” (5.07oz or 149ml) and a standard 8 oz cup. When they say 15gr coffee per cup I believe they are referring to the standard 8oz cup but when they’re measuring the ammount of coffee it makes they’re very clearly using the 5.07 oz “cup of coffee”. Then to make it even more confusing they use gr for weighting the coffee beans for an 8 oz cup. So, after a few adjustments (from my end) I started getting amazingly good cups. What follows below are the tips and tricks that I’ve used to achieve great coffee on a daily basis from a sub $400 (remember, 2020 prices) machine. Or commonly referred to…TLDNR Getting great coffee from an Oxo 9-cup1) Use good water. Seriously, tap usually won’t cut it for coffee. Personally, I have a reverse osmosis installed under my sink which I use human consumption (I.E. coffee).2) Use the correct ratio of coffee to water. Simply put, 15g for each cup (8oz). Which brings me to my next point.3) Use a scale to measure out your beans and grind JUST BEFORE you start the brewer. 60g is the magic number (for me, you will differ). They might advertise 9 “cups” BUT a “cup of coffee” is only 5.07 oz. in the caraffe. This gives me 9*5.07 oz for total water then devide that by 8 (standard cup) and you’ll get 5.7 which I round up to 6 and multiply by the number of gr per cup for 60. I’m lazy but I love my coffee and this results in a fantastic cup (for me)4) You can pour your cup once it’s done but give it a few more min’s before pouring the rest of the carafe into a good thermos to retain the heat. Even Oxo says their carafe is only good for about 1 hour (hence the count-down timer after it’s finished brewing).And there you have it!Now for the “tips”:1) Keep your machine clean. Descale it whenever it asks. You can buy Urnex Dezcal on Amazon, it’s a lot cheaper for the same thing. Follow the instructions, it’s 100g of product for our tank.2) If the filter basket is leaking it’s mostly likely got something stuck in the gasket. Remove the basket and rinse it thoroughly in the sink. You can check to see if you “fixed” your problem while you’ve got it out of the machine.3) Pay attention to written instructions. If something gives you measurements in metric then it’s always g for weight and l for volume and so you need to keep that in mind if you switch to the Queens units (where oz is used for both but it’s not the same thing). I still get this mixed up from time to time.Hopefully this helps someone get a great cup of coffee.In the end, would I recommend this machine? Absolutely!As long as nothing has been changed in manufacturing since I purchased mine…*Edited after I realized that I’d made a mistake on how much coffee to use. I also explained how I got to “60”.

    97 people found this helpful

  6. Rated 5 out of 5

    DP3328DP3328

    5.0 out of 5 stars

    Very Impressed So Far

    I rarely leave reviews, but I wanted to pass onmy take on the 9-cup Oxo in case my research and early experience with the machine helps others. Iโ€™ve only used it twice so far, but my early experience is as hoped. Iโ€™m a coffee geek, buying good beans online, grinding them in a nice Baratza grinder, heating water properly in a kettle with a temp gauge, and using a Chemex pour-over brewing method or a Bodum French Press. After using this manual method for years for my wife and me (and friends), I decided to see if there were auto drip machines that might emulate my coffee while making the process easier. Even though Iโ€™ve learned a lot about coffee over the years, I was surprised at how confusing this purchase was. Initially, I settled on either a Technivorm Moccamaster (a coffee geek favorite) or a Zojirushi (a less obvious choice). However, I finally acknowledged to myself that the Moccamaster defeated my goal of much greater simplicity-itโ€™s fairly complicated for an auto brewer and itโ€™s not programmable-and the Zojirushi wasnโ€™t up to my standards for coffee making but was the same price as the Oxo (I bought the machine at 20% off on Cyber Monday). Ultimately I went with the Oxo after reading reviews in Consumer Reports, the NYTs, specialty coffee sites and Amazon. The Amazon reviews were the only ones I found less uniform, but I ultimately wrote those off to individual differences in expectations and knowledge, which I sometimes find on Amazon. The NYTs ranked this machine number 1, Consumer Reports ranked the reliability of Oxo and customer satisfaction high, and the machine was one of a handful of drip machines certified as meeting its recognizd brewing standards. To cut to the chase, I used the machine for the first time today, and my wife and I felt the coffee was very similar or the same as my manual brew. Last night, I ground my beans (something Iโ€™d never do with a manual brew), placed them in the Oxo along with our filtered water I use, and programmed the machine to brew at 730 am. The process went off without a hitch this morning, with freshly brewed coffee waiting for us with much less work. The coffee was so good that I made second cups for us, grinding the beans right there with a slightly coarser grind than the strictly medium one Oxo suggests, and around five to six minutes later we had an even slightly better cup than the first (I believe this slight improvement was due to the coarser grimd level rather than the fresher grind). I realize this is a very early take, but I personally expect my experience will stay the same so long as the machineโ€™s long-term reliability is as Consumer Reports predicts. I should add that this machine is sleek looking and extremely easy to use. It gives you the control and brewing method you need, without the bells and whistles you see on many other machines, which I personally believe are unnecessary and only complicating the process. I hope my research, which took longer than I expected, and this review helps some others wade through the confusion of buying a more serious progammable drip coffer maker.

    93 people found this helpful

  7. Rated 5 out of 5

    Italian herb

    5.0 out of 5 stars

    The right choice for me!

    I have been using a Farberware Perculator for over thirty years, and it made a decent cup of coffee. As with many other appliances, the design of the new farberware percs is similiar to older ones, but there have been some disappointing changes, and I no longer trust their quality.I am not a coffee aficionado but I do appreciate a good tasting cup of coffee and look forward to my coffee in the morning.My current farberware perc is over 20 years old and on its last leg, so in a fevered pitch, I began researching coffee makers.My priorities were first and foremost, 1. a good tasting cup of coffee, 2. coffee that is hot, 3. ease of use, and 4. very little plastic on the housing.I looked and compared all the high end models, and some not so high end models.Technovorm was tempting, but there seemed to be so many parts to detach and clean. The price was way past what I wanted to spend, and the job of taking it apart and putting it back together, was not the way I wanted to spend my mornings. Bonavita, had so many choices that I lost patience comparing all the sizes and shapes, and there were many spillage and pouring complaints in the reviews. I looked at most available coffee makers and just could not find the right fit, in terms of quality, and size.I also looked at many medium priced coffee makers, some had great reviews, but I absolutely did not want a hunk of cheap plastic sitting on my kitchen counter.Somewhere out of the blue, this oxo barista brain popped up. At this point I was beyond frustrated. Esthetically, it looked like something I could live with. It was a good functional size, gave 2 choices of flow for small or large amounts, had one single dial to operate everything, gave an option for programming, and had consistent rave reviews for a great tasting cup of coffee.So off I went onto the Oxo bandwagon. Before I say anything else, let me join all the reviewers who described the coffee as great, smooth, hot, and consistent. Two hours later, the remaining coffee in the carafe was still hot. Very hot. (And I did not pre-heat the carafe)I have read allot of reviews where people were complaining because they couldn’t get that first much needed coffee fix before the brew was complete. Well, I can’t imagine that waiting another couple of minutes would create such a catastrophe, but if it was absolutely necessary, couldn’t you put a saucer in place to catch the drip, for all of 3 seconds?BTW … after the brew cycle is complete, there is no dripping. The brewing temperature is consistent with the SCAA standards, and the pulsating then pause brew technique enhances the quality of the brew. And btw, the only plastic in the entire unit is the basket that holds the filter. The unit is made of stainless steel and borosilicate glass.I have read so many reviews and tried to understand what people are demanding. Wouldn’t you just want a coffee maker that is made responsibly, and delivers a fine tasting cup of coffee?Do you go into a fancy coffee brewing house, and demand that you get an extra swallow of coffee while you wait for your order, because you just can’t wait an extra 2 minutes?And no one seems to accept the fact that with any new appliance, there is a learning curve. It’s not going to jump out of the box and tap dance. If your coffee is a little strong, use less coffee. If it’s weak use more. No matter how great a coffee maker is, it can’t read your mind! And no matter how great it is, it will have condensation, or a residual drop of water from the previous brew. If there is a machine out there that will wipe itself down , then rinse out your cup, I’d like to know.This oxo barista brain is well thought out, well made, simple, and delivers a great cup of coffee!

    45 people found this helpful

  8. Rated 5 out of 5

    RodionRaskolnikov

    5.0 out of 5 stars

    Exellent customer service

    Lots of people have written that this makes amazing coffee, but another reason to buy this is that OXO also offers fantastic customer service.I bought a “used, like new” model from Amazon Warehouse which arrived missing the carafe lid. Neither Amazon nor the re-seller were helpful, but OXO was fantastic. I called the customer service number on their website and was connected right away to an agent who immediately offered to FedEx me a free replacement carafe lid. It’s so hard to find a brand that sticks by their products and makes customer service easy, but you can count on OXO.2 months later, I agree with all the reviews saying this makes amazing coffee. Others have already explained the science behind the perfect water temperature, so I won’t bother repeating all that. This was my first time buying coffee equipment that costs more than $100 and I had no idea how much difference a high quality machine makes. Don’t get thrown off by the people who make it sound like you can’t get good coffee without also buying a $150 burr grinder and a $100 scale; even if it you don’t have all that stuff this will still make dramatically better then the typical cheap coffee maker that doesn’t precisely control the brewing temperature.But before you buy this, check the price on the OXO 8-cup or 12-cup models. I don’t actually own either of them, but they both seem to offer some improvement over this 9-cup model. The 12-cup model is brand new, so it isn’t included in all the “best coffee maker” review lists yet, but does have the same Specialty Coffee Association (SCA) certificate for making excellent coffee. In addition to the larger caraffe, it also appears to have some design improvements and actually takes up less counter space (it’s shorter and also has the front display on the narrow side of the machine which makes it fit better on your kitchen counter.) It also includes two basket sizes that supposedly work better for single-cup brewing, and has the option to brew directly into a cup or travel mug. And it has a larger digital display and a start button which makes it more intuitive to use (the 9-cup model is controlled entirely with one knife l knob and you have to read the manual to learn the secret steps to set an automatic timer or descale the coffee maker once a month).Meanwhile the 8-cup version costs less than the 9-cup and has a lot of those same design advantages (however, it doesn’t have the option to set an advanced timer). You probably won’t notice a the difference between an 8 and 9 cup caraffe (one is about 3ยฝ Starbucks tall coffee cups, the other is 3ยพ tall cups), so if your on the fence about spending so much on a coffee machine then the slightly smaller model with some design improvements is probably worth it for you.

    18 people found this helpful

  9. Rated 5 out of 5

    silver cuspidor

    5.0 out of 5 stars

    Great coffee and reliable machine for 9 years!

    We arenโ€™t full coffee snobs, but good coffee deserves a good coffee maker (and vice versa). Our OXO made a reliably great cup of coffee for nine years. She finally entered the eternal red blinking light stage, but seriously, thatโ€™s a good run.Pros:- it really makes a great cup of coffee. When I travel I do a basic drip or French press, and the OXO holds itโ€™s own to any other method- nine years is a pretty good run with rarely a complaint- six minute run time for a 9 cup pot is fairly good- carafe keeps coffee hot and is well insulatedPours very cleanly, with no worry of drips- temperature is great, and was consistent to the end of life- easy to clean all the plastic parts- some people donโ€™t like metal carafes because they can retain odors. I never found this to be an issue, despite typically only rinsing with hot water once a day. I would run it with a vinegar/water mix once a month or two (just a regular 9-cup, not a full descale).Cons:- the plastic water reservoir developed a ton of small โ€œcracksโ€ and haziness over time, possibly from stress? We just lived with it as it didnโ€™t affect quality. However, our friends had the same issue and contacted OXO, who immediately sent a replacement.- the carafe becomes stained after a while, and no amount of cleaning can remove it.- the drip-stop didnโ€™t always work perfectly, and would sometimes drip if I removed the carafe before brewing was complete.- if you use a reusable basket then it may let water around the outer edge if not tall enough- sometimes the descale process goes haywire and we would have to play to get the red light to disappear (turn off machine, close windows, light incense). It always resolved fairly quicklyโ€ฆuntil now. We ran through multiple descalings and all the troubleshooting tips, but now have to buy a new machine. I estimate we got 3,800 cups of coffee at 7 cents a cup. Not a bad deal.My final recommendation – definitely worth a buy.

    24 people found this helpful

  10. Rated 5 out of 5

    NanBaker

    5.0 out of 5 stars

    UPDATING REVIEW March 12, 2019

    Only 4 stars, I wanted to give it 5 but… I have to say a bit disappointed in this coffee maker quality I had such high hopes for it. Have been using it for three weeks and grinding my own beans to make sure things are fresh. I have a couple of issues… The basket water value gets stuck on open and when we remove the carafe coffee pours out. I have to grab it with my fingers and pull it down so it stops, gotten burned twice dong this. There is no scale on it and it is clean it almost seems like the spring is rusty or something. Very frustrating. I have called them about it and they were nice, sending me a new basket. But initialy they said I should be able to remove the rubber o-ring inside the basket and take that entire spring part out to clean it. You cannot do that on mine and when I told OXO person that then… they said, “Oh it may have been re designed and they didn’t tell us.” What kind of customer support is that? IS ANYONE ELSE HAVING THIS TROUBLE? SUGGESTIONS? The other things is the screw cover, I had read it tend to hold a bit of water and it does, it seems no matter how much we shake it and try to dry it there is always that tiny bit of water left. Poor design. Those two issues ASIDE, IT BREWS REALLY GOOD COFFEE. (YOU HAVE TO START WITH REALLY GOOD COFFEE BEANS WITH THIS ONE AND GRIND THEM YOUSELF) I went from fine grind with a mr. coffee to a medium-course grind with this OXO and it is outstanding. IT KEEPS COFFEE HOT FOR 2 HOURS. That is also great. Up dateโ€ฆ Coffee maker still working well although I have discovered that after I brew pot of coffee I need to take it apart turn it upside down and drain water out of the reservoir area it seems it not all of it drains out into the coffee maker when it Brews iโ€™m pretty sure it canโ€™t be healthy for you they have water sitting in a reservoir. So I drop my review down to three stars I would still recommend list coffee pot for people it does make good coffee but the leftover water in the reservoir is a little troubling.UPDATE MARCH/19/2018 I have been using this for about 4 months and this weekend noticed there was water in between the outer and inner walls of the carafe. When I shook the pot, I could hear the water sloshing around inside and it will not drain, no matter how I tilt the pot. This is not a good thing, bacteria, and mold, you name it could get inside there. And why would it lea? It must be a seam issue. It is not glass inside so no broken or cracked glass. I have never dropped it, banged it or washed it other than in mild detergent and warm water. No dishwasher, ever. Very upset. I called OXO and they are sending me a new carafe. But honestly, I am now not going to recommend this to folks, between the cover holding water, that is also a bacteria or mold grower, the basket’s poor design, the spring stays up and it leaks, and now this .. I don’t feel it is put together very well. Not worth the money.UPDATE March 12, 2019 After a little more than a year it still makes a great cup of coffee. I also want to comment the customer support team. I have had a couple of minor questions and issues that have come up and they have been unbelievably supportive and nice in accommodating me. I recommend this coffee maker if you want a good solid cup of coffee time after time.

    18 people found this helpful

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