Philips 3200 Series Fully Automatic Espresso Machine
The Philips 3200 Series is built for convenience without compromising quality. Its fully automatic operation, intuitive touch display, and robust ceramic grinder provide a seamless coffee-making experience. The standout feature is the LatteGo milk frother, which delivers creamy milk froth without tubes or complex parts, making cleanup fast and hassle-free.
Ideal for users who want consistent quality in their espresso, cappuccino, latte macchiato, or americano, this machine combines aesthetic appeal with smart brewing technology. While it comes at a premium price point, it’s backed by a trusted brand and a host of features designed to satisfy both casual coffee drinkers and connoisseurs.
⭐ Product Highlights & Features
✅ Five Pre-Programmed Beverages
Choose from espresso, coffee, americano, cappuccino, and latte macchiato — all customizable in strength, volume, and temperature.
✅ LatteGo Milk System
A 2-part, tube-free frother that delivers silky smooth foam in seconds and can be cleaned in under 15 seconds — even dishwasher-safe.
✅ 100% Ceramic Grinder
Durable and precise, this grinder offers up to 20,000 cups of coffee without degradation in performance or taste.
✅ AquaClean Filter
Ensures purified water and reduces descaling needs — up to 5,000 cups without descaling when replaced as prompted.
✅ Aroma Extract System
Balances temperature and flow rate to ensure optimal flavor extraction without burning the beans.
✅ Intuitive Touch Display
Simple icons and one-touch access make brewing and maintenance tasks effortless, even for beginners.
📊 Technical Specifications
| Specification | Details |
|---|---|
| Brand | Philips Kitchen Appliances |
| Model Number | EP3241/54 |
| Color | Black |
| Dimensions (L x W x H) | 10″ x 17″ x 15″ |
| Weight | 21.1 lbs |
| Coffee Maker Type | Fully Automatic Espresso Machine |
| Milk Frothing System | LatteGo (2-part, tube-free) |
| Grinder | 100% Ceramic, adjustable |
| Brew Options | Espresso, Coffee, Americano, Cappuccino, Latte Macchiato |
| Display | Intuitive Touch Display |
| Water Tank Capacity | 60 oz (Approx. 1.8L) |
| Voltage | 110V |
| Wattage | 1500W |
| Filter | AquaClean Water Filter |
| Additional Components | Scoop, test strip, AquaClean, LatteGo lid, grease tube |
| Origin | Romania |
🧐 Final Verdict
The Philips 3200 Series with LatteGo strikes an excellent balance between performance, usability, and elegance. Its automated features and intuitive interface make it perfect for users who want coffeehouse-quality drinks with zero fuss. The innovative LatteGo system makes frothing and cleaning significantly easier than most competitors. While the price may be steep for budget-minded buyers, the machine’s performance and reliability justify the cost.
✅ Recommended for: Home baristas, busy professionals, and those looking for easy maintenance and great-tasting coffee at home.
❌ Not ideal for: Those wanting ultra-quiet operation or budget espresso solutions.
Rating: 4.5/5 – A smart, stylish, and satisfying coffee machine.
Username –
Review
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
ChardoChardo –
Impressive Features, Super easy to Clean (which is rare), Good Value (Update)
UPDATE – January 2023:I’ve had the machine for well over 6 months now and can make a few additional observations, plus clear up some misconceptions from other reviews.Coffee Strength – it call comes down to what you are used to. I’ve read 1-star reviews from those who say it is too strong, and others that say it is too weak. In comparison to a K-cup, it is much stronger. In comparison to a traditional espresso machine, it is much weaker.Coffee Grind – I highly recommend a 3-4 grind setting (or finer). I would not wait 30-days before changing the grinder setting (that’s crazy in my mind)Coffee Choice – do NOT use oily beans. Highly recommend fresh medium roast beans. It is also an Espresso machine, not a coffee machine, so don’t expect the ability to choose different coffees (like a k-cup) or to make 16-oz coffees. You technically could, but you’d need to make 2-4 coffees to get that level of volume.Now to be fair, while it is super convenient, it is not going to give a quality of espresso similar to a semi-automatic or manual machine. It will likely be much more consistent, but consistently ‘average’ vs. what you can get from a machine like a Breville Barista Touch/Pro/Express (or other semi-automatic). Ideally, you get a 2:1 ratio of coffee in about 25-35 seconds. That is, 18g of ground coffee should yield 36g of espresso in 25-35 seconds on my Breville. On the Philips, it’s 10-14g of ground coffee yielding 30-40g of coffee in about 15 seconds. Clearly, that will result in a less than ideal espresso. I wish there was a way to slow down the extraction like some superautomatics.Reliability – no issues so far. Simple weekly cleaning (rinsing and lubrication of the brew group) per the instructions is all that is needed.————-I’ve wanted a good espresso machine for a long time and I have experimented with many before this Philips 3200 (and then later traded in to get a 5400 with more features including ability to make double shots for all drinks).First, I tried the manual – definitely cheaper, but also more of a hassle with lots of bad shots, some great shots and a bit of mess each time. Not for me.I also tried Nespresso and for work, it does a great job as there is no clean up (provided you are not using the milk frother). But it is not cheap – machines are $300-$700 (or more) and the coffee is 70-85-cents each, meaning a double shot latte is pushing $2+ milk, which can add up over time.So – I looked into fully automatic machines and for the longest time I have wanted one, but they are VERY pricey (many are $2k+) and also require extensive maintenance / cleaning.I mean, Jura, which makes some great machines, suggests that after each milk drink, you run a rinse & cleaning cycle. This is a bit excessive, but certainly at least once a day you need to do it and it involves getting a tablet, some water, running the hose through the solution… no thank you.This Philips is a game changer in that regard. The milk jug is stand-alone meaning there is no ‘hose’ that the milk runs through, and it doesn’t go into the machine at all. It is all managed via the frothing jug, which comes apart in two (well, three parts including the lid) making it super easy to rinse off. That’s it.In terms of making good coffee, I followed some videos online that suggested adjusting the grind right away to 3 or 4 and it made a world of difference. Immediately the pucks became much less soupy and more solid.In terms of the touch screen, it is pretty basic, but in all honesty, for what you are wanting to make, it does a great job. You can customize the espresso strength, ml, and shots and also adjust how much milk you want.I can’t speak to longevity yet, but so far, it is doing great and I’m loving this machine more than I even thought I would.
104 people found this helpful
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
GK –
Fantastic coffee machine. A few small improvements would make it perfect
First and foremost, I would be remiss if I didn’t state this is an excellent coffee machine. I struggled between 4 and 5 stars because it’s a great machine, but ultimately, it has a few little nags that I would love to see fixed/improved in a future model. My pros list may seem much shorter than my cons list, but that’s only because there isn’t much to be said about the pros that haven’t already been said many times – it makes a great cup of coffee, with little work on my end, and cleans up easily afterward.What I like:* Extremely easy to clean. The brew unit, the milk frother, etc. All of it comes apart easily and can be quickly rinsed in the sink.* Makes a great cup of coffee with little work on my end.* Milk frother is very simple, easy to clean, and yet does a great job of frothing the milk.* Machine feels sturdy, high-quality, and I suspect it will last a long time. It has probably been used 3-5+ times daily for the past year and a half without any hiccups.Things I would like to see improved/changed. If these were implemented, I would sell my current machine and buy a new one.* Larger bean and water reservoir. There is a lot of wasted space on this machine if you open it up. The water reservoir is very narrow and doesn’t hold much water. The bean reservoir is just bad. More on that in my next point.* The bean reservoir. Whoever designed this part of the machine totally and completely missed the mark. It almost feels like an afterthought. It’s shallow and oddly shaped. It doesn’t hold many beans. The shape/design of it causes a lot of beans to get stuck between little plastic extrusions in the container. And worst of all, the beans do not naturally flow into the grinder and constantly require you to remove the lid and manually push the beans down. Just a bad design overall.* I either wish the large size made a larger cup of coffee, or I wish there was a custom button that would allow me to preset my own combination. For example, a custom button that would allow me to brew one large cup, and then one medium cup. I find one large single brew is not much coffee, but two fill my cup to the brim. So, I wind up doing 1 large one, waiting for it to finish, and then doing a medium one. Would be nice to be able to do this with one button press.* Brewing from pre-ground beans is annoying. I keep all of my decaf in ground form since the hopper can only accommodate one type of whole bean at a time. If I’m brewing multiple cups of decaf for guests, you have to long-hold the bean button each time. It’s minor but annoying. It’d be nice if there was just a button I could press one time and it would stay on pre-ground until I turned it off.Overall, it’s a fantastic machine. It was expensive and I have zero regrets. I use it every day, multiple times per day, and it has paid for itself in convenience and cost-savings from buying coffee many times over already.
17 people found this helpful
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
Cindy –
Great options, not always as hot as I’d prefer.
Never thought I’d go this high-end (for me), but when my new single-serve K-brand just wouldn’t make HOT coffee, I pulled the trigger on this during Amazon days (my son had one and loved his).Only thing I’m running into is consistency of hot beverages, sometimes yes/other times not hot, just really warm.I applied my preferred settings, but it isn’t 100% consistent.Regrets? I hate to say a little, yes, just because of temperature.I love the ease of use and the options. Cleaning the unit is also easy.I can get fantastic quality coffee using beans from my local roaster and have froth without doing it myself.There are options you can set for quantity, strength, and size of brewed beverage.If it weren’t for variable temperatures of product, I would comfortably rate it a 5/5.
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
Hoarder –
Kind of life changing
Purchased this as a big splurge for our household for Christmas (randomly happened upon it being 30% off sometime in November so I added the 4 year warranty onto it and still saved a ton!). Purchased the Latte Go version (w/Americano setting). Packing was clever and nothing was missing or broken. It looks gorgeous on the counter. We replaced 2 machines with it and it saves so much space. We’ve been playing around with it for a few weeks. We have used every setting so far, w/ground beans and whole beans. Some things that I have noticed.-Right out of the gate we adjusted to the max temp. It’s not lava hot like we usually prefer but it’s def hotter than the standard initial setting.-We were having trouble getting the right grind size so we actually went into W-S store and asked an associate to demo their machine for us. The coffee they brewed was perfect, so they let me take the top off and take a pic of their grind setting so I could replicate it at home. The little indicator that shows you which grind size you have selected is a little nub on the inside wall of the area where the beans go, and the dial next to the little nub has settings 1 – 12. Their setting was 6. I changed ours and everything has been great since. I don’t know if this is how it comes out of the box since I had already changed ours. (Note, you’re not supposed to adjust it unless it’s actively grinding, according to the book, and you have to press down and turn. I didn’t know this and got a few extra clicks out of mine prob when I shouldn’t have attempted. Thought I broke it tbh but it’s been working fine. Just be careful!)-Def invest in good beans. We’ve tried light, med, and dark espresso roast whole beans. We love flavored coffee but light brew flavored whole bean coffees just don’t have much flavor at all when brewed out of this machine. The taste is improved w/flavored pre-ground beans in the bypass chute for some reason. W-S recommended Illy whole bean Classico medium roast, so we got a can (readily avail at groceries, Target, etc) and we are really enjoying it (we are solid black coffee drinkers but these med roast beans w/flavored frothed creamer on top is such a nice treat). I think what we may do is keep these Illy beans in the top and by our normal flavored pre-ground stuff to use in the bypass chut.-Speaking of ground beans, the bypass has been really hit or miss for me but it seems to work most of the time by loading the grounds in BEFORE pressing any setting buttons at all. The scoop size is perfect, you don’t need to overfill it or pour more in or they will just be wasted down in the beans collection bin. Keep the little door flap open to help the chute dry out, steam does get in there when you brew and the grounds can stick inside.-(Also something that I found interesting. We were using a reusable k-cup in our old Keurig and I used the Philips scoop and filled it to compare the ground beans amount. One scoop filled the reusable k-cup to the top. So I find it interesting that I could brew a whole 16oz cup of coffee with the same amount of grounds in the keurig but in this machine anything over 6 is like water….? Prob has to do w/the pressure or something but i’m no coffee-scientist so we’ll move on. lol)-The beans collection bin, yes it will always have some water in it. Our pucks started to be formed more solidly after week 2, but water will get in there anyway because of the rinse cycle. The empty light will turn on after a certain number of brews, not when it’s actually full. And since it’s not actually full you don’t really have to empty it, you can just pull the drawer out all the way and push it back in again and the light will reset.-We were able to adjust the Espresso 1x setting to 2 oz without losing any flavor.-Coffee 1x setting is preset to brew 6 oz. I tried to increase it and it maxed out at 8 oz but the coffee was basically cloudy water. Bumped it back down to 6 oz. We’ve given up on trying to increase the fluid volume on any other types of brews because it seems that where it is preset at max gives the best flavor. Just keep re-pressing the brews until your cup is as full as you want.-Max cup height that will fit on the tray is 6 1/4″. (We have 2 stainless tumblers that fit perfectly and hold 16 oz, we just brew multiple times to fill them as high as we want).-Latte go is great when I figured out the higher you fill it up, the thicker/frothier the product gets. I like a super thick whip but initially was trying not to waste milk so I was only filling it to the bottom line. It was just coming out steamed and was splattering everywhere. We’ve frothed organic 2% milk and Chobani dairy flavored creamer (whole strength and cut with half 2% milk, if that makes sense) and both work great.-Hot water is dispensed from the little nub where the Latte Go attaches, and it seems to dispense about 10 oz (altho I haven’t measured specifically). I drink hot lemon water every am and it comes out piping hot. I love that it’s pure clean water too and doesn’t have coffee residue in it like it did coming out of the keurig.-The unit cleans itself every time it turns off and every time you turn it on. Not much water comes out each time but we like to keep a cup underneath so we don’t have to empty the tray as often.-I have been cleaning the machine weekly, by pulling the whole brew group out and rinsing it under water but what i’m surprised the most by is how much grounds is still everywhere inside the machine (prob from my failed attempts at using the ground coffee bypass chute lol) I really have to get in there and try to get all of the grounds out which is a pain. There are so many little crevices that the grounds find to hide in. I wish the unit would have come w/a little brush to help swipe them out.Overall, we are pleased! It’s def more work than we expected to get the beverages where we want them but I expected that. It’s so fun to have the variety and save the counter space. I will update my review as I notice more things or if any issues arise but so far we really love it!
189 people found this helpful
GK –
Fantastic coffee machine. A few small improvements would make it perfect
First and foremost, I would be remiss if I didn’t state this is an excellent coffee machine. I struggled between 4 and 5 stars because it’s a great machine, but ultimately, it has a few little nags that I would love to see fixed/improved in a future model. My pros list may seem much shorter than my cons list, but that’s only because there isn’t much to be said about the pros that haven’t already been said many times – it makes a great cup of coffee, with little work on my end, and cleans up easily afterward.What I like:* Extremely easy to clean. The brew unit, the milk frother, etc. All of it comes apart easily and can be quickly rinsed in the sink.* Makes a great cup of coffee with little work on my end.* Milk frother is very simple, easy to clean, and yet does a great job of frothing the milk.* Machine feels sturdy, high-quality, and I suspect it will last a long time. It has probably been used 3-5+ times daily for the past year and a half without any hiccups.Things I would like to see improved/changed. If these were implemented, I would sell my current machine and buy a new one.* Larger bean and water reservoir. There is a lot of wasted space on this machine if you open it up. The water reservoir is very narrow and doesn’t hold much water. The bean reservoir is just bad. More on that in my next point.* The bean reservoir. Whoever designed this part of the machine totally and completely missed the mark. It almost feels like an afterthought. It’s shallow and oddly shaped. It doesn’t hold many beans. The shape/design of it causes a lot of beans to get stuck between little plastic extrusions in the container. And worst of all, the beans do not naturally flow into the grinder and constantly require you to remove the lid and manually push the beans down. Just a bad design overall.* I either wish the large size made a larger cup of coffee, or I wish there was a custom button that would allow me to preset my own combination. For example, a custom button that would allow me to brew one large cup, and then one medium cup. I find one large single brew is not much coffee, but two fill my cup to the brim. So, I wind up doing 1 large one, waiting for it to finish, and then doing a medium one. Would be nice to be able to do this with one button press.* Brewing from pre-ground beans is annoying. I keep all of my decaf in ground form since the hopper can only accommodate one type of whole bean at a time. If I’m brewing multiple cups of decaf for guests, you have to long-hold the bean button each time. It’s minor but annoying. It’d be nice if there was just a button I could press one time and it would stay on pre-ground until I turned it off.Overall, it’s a fantastic machine. It was expensive and I have zero regrets. I use it every day, multiple times per day, and it has paid for itself in convenience and cost-savings from buying coffee many times over already.
17 people found this helpful
Cindy –
Great options, not always as hot as I’d prefer.
Never thought I’d go this high-end (for me), but when my new single-serve K-brand just wouldn’t make HOT coffee, I pulled the trigger on this during Amazon days (my son had one and loved his).Only thing I’m running into is consistency of hot beverages, sometimes yes/other times not hot, just really warm.I applied my preferred settings, but it isn’t 100% consistent.Regrets? I hate to say a little, yes, just because of temperature.I love the ease of use and the options. Cleaning the unit is also easy.I can get fantastic quality coffee using beans from my local roaster and have froth without doing it myself.There are options you can set for quantity, strength, and size of brewed beverage.If it weren’t for variable temperatures of product, I would comfortably rate it a 5/5.
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
GK –
Fantastic coffee machine. A few small improvements would make it perfect
First and foremost, I would be remiss if I didn’t state this is an excellent coffee machine. I struggled between 4 and 5 stars because it’s a great machine, but ultimately, it has a few little nags that I would love to see fixed/improved in a future model. My pros list may seem much shorter than my cons list, but that’s only because there isn’t much to be said about the pros that haven’t already been said many times – it makes a great cup of coffee, with little work on my end, and cleans up easily afterward.What I like:* Extremely easy to clean. The brew unit, the milk frother, etc. All of it comes apart easily and can be quickly rinsed in the sink.* Makes a great cup of coffee with little work on my end.* Milk frother is very simple, easy to clean, and yet does a great job of frothing the milk.* Machine feels sturdy, high-quality, and I suspect it will last a long time. It has probably been used 3-5+ times daily for the past year and a half without any hiccups.Things I would like to see improved/changed. If these were implemented, I would sell my current machine and buy a new one.* Larger bean and water reservoir. There is a lot of wasted space on this machine if you open it up. The water reservoir is very narrow and doesn’t hold much water. The bean reservoir is just bad. More on that in my next point.* The bean reservoir. Whoever designed this part of the machine totally and completely missed the mark. It almost feels like an afterthought. It’s shallow and oddly shaped. It doesn’t hold many beans. The shape/design of it causes a lot of beans to get stuck between little plastic extrusions in the container. And worst of all, the beans do not naturally flow into the grinder and constantly require you to remove the lid and manually push the beans down. Just a bad design overall.* I either wish the large size made a larger cup of coffee, or I wish there was a custom button that would allow me to preset my own combination. For example, a custom button that would allow me to brew one large cup, and then one medium cup. I find one large single brew is not much coffee, but two fill my cup to the brim. So, I wind up doing 1 large one, waiting for it to finish, and then doing a medium one. Would be nice to be able to do this with one button press.* Brewing from pre-ground beans is annoying. I keep all of my decaf in ground form since the hopper can only accommodate one type of whole bean at a time. If I’m brewing multiple cups of decaf for guests, you have to long-hold the bean button each time. It’s minor but annoying. It’d be nice if there was just a button I could press one time and it would stay on pre-ground until I turned it off.Overall, it’s a fantastic machine. It was expensive and I have zero regrets. I use it every day, multiple times per day, and it has paid for itself in convenience and cost-savings from buying coffee many times over already.
17 people found this helpful
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
Barbarita Reiter –
Great for lattes.
I have only tried the espresso and latte options and, though the latte machiatto has way too much milk/foam, I have found the perfect combination to make a latte. I have had to adjust the grinder size (I now have it on 3) and the bean strength (2 bean strength for espresso and full strength for the latte). I pour an espresso and then a latte with level 2 for the milk. I used to do pour over and this is so much quicker & easier. Yes, it is a lot of money for a cup or two of coffee (latte) a day but I had a gift card for my birthday (which basically took care of a little more than the tax 🙂 ) so I decided to splurge on myself. I took off a star as it is made of a lot of plastic.
Hoarder –
Kind of life changing
Purchased this as a big splurge for our household for Christmas (randomly happened upon it being 30% off sometime in November so I added the 4 year warranty onto it and still saved a ton!). Purchased the Latte Go version (w/Americano setting). Packing was clever and nothing was missing or broken. It looks gorgeous on the counter. We replaced 2 machines with it and it saves so much space. We’ve been playing around with it for a few weeks. We have used every setting so far, w/ground beans and whole beans. Some things that I have noticed.-Right out of the gate we adjusted to the max temp. It’s not lava hot like we usually prefer but it’s def hotter than the standard initial setting.-We were having trouble getting the right grind size so we actually went into W-S store and asked an associate to demo their machine for us. The coffee they brewed was perfect, so they let me take the top off and take a pic of their grind setting so I could replicate it at home. The little indicator that shows you which grind size you have selected is a little nub on the inside wall of the area where the beans go, and the dial next to the little nub has settings 1 – 12. Their setting was 6. I changed ours and everything has been great since. I don’t know if this is how it comes out of the box since I had already changed ours. (Note, you’re not supposed to adjust it unless it’s actively grinding, according to the book, and you have to press down and turn. I didn’t know this and got a few extra clicks out of mine prob when I shouldn’t have attempted. Thought I broke it tbh but it’s been working fine. Just be careful!)-Def invest in good beans. We’ve tried light, med, and dark espresso roast whole beans. We love flavored coffee but light brew flavored whole bean coffees just don’t have much flavor at all when brewed out of this machine. The taste is improved w/flavored pre-ground beans in the bypass chute for some reason. W-S recommended Illy whole bean Classico medium roast, so we got a can (readily avail at groceries, Target, etc) and we are really enjoying it (we are solid black coffee drinkers but these med roast beans w/flavored frothed creamer on top is such a nice treat). I think what we may do is keep these Illy beans in the top and by our normal flavored pre-ground stuff to use in the bypass chut.-Speaking of ground beans, the bypass has been really hit or miss for me but it seems to work most of the time by loading the grounds in BEFORE pressing any setting buttons at all. The scoop size is perfect, you don’t need to overfill it or pour more in or they will just be wasted down in the beans collection bin. Keep the little door flap open to help the chute dry out, steam does get in there when you brew and the grounds can stick inside.-(Also something that I found interesting. We were using a reusable k-cup in our old Keurig and I used the Philips scoop and filled it to compare the ground beans amount. One scoop filled the reusable k-cup to the top. So I find it interesting that I could brew a whole 16oz cup of coffee with the same amount of grounds in the keurig but in this machine anything over 6 is like water….? Prob has to do w/the pressure or something but i’m no coffee-scientist so we’ll move on. lol)-The beans collection bin, yes it will always have some water in it. Our pucks started to be formed more solidly after week 2, but water will get in there anyway because of the rinse cycle. The empty light will turn on after a certain number of brews, not when it’s actually full. And since it’s not actually full you don’t really have to empty it, you can just pull the drawer out all the way and push it back in again and the light will reset.-We were able to adjust the Espresso 1x setting to 2 oz without losing any flavor.-Coffee 1x setting is preset to brew 6 oz. I tried to increase it and it maxed out at 8 oz but the coffee was basically cloudy water. Bumped it back down to 6 oz. We’ve given up on trying to increase the fluid volume on any other types of brews because it seems that where it is preset at max gives the best flavor. Just keep re-pressing the brews until your cup is as full as you want.-Max cup height that will fit on the tray is 6 1/4″. (We have 2 stainless tumblers that fit perfectly and hold 16 oz, we just brew multiple times to fill them as high as we want).-Latte go is great when I figured out the higher you fill it up, the thicker/frothier the product gets. I like a super thick whip but initially was trying not to waste milk so I was only filling it to the bottom line. It was just coming out steamed and was splattering everywhere. We’ve frothed organic 2% milk and Chobani dairy flavored creamer (whole strength and cut with half 2% milk, if that makes sense) and both work great.-Hot water is dispensed from the little nub where the Latte Go attaches, and it seems to dispense about 10 oz (altho I haven’t measured specifically). I drink hot lemon water every am and it comes out piping hot. I love that it’s pure clean water too and doesn’t have coffee residue in it like it did coming out of the keurig.-The unit cleans itself every time it turns off and every time you turn it on. Not much water comes out each time but we like to keep a cup underneath so we don’t have to empty the tray as often.-I have been cleaning the machine weekly, by pulling the whole brew group out and rinsing it under water but what i’m surprised the most by is how much grounds is still everywhere inside the machine (prob from my failed attempts at using the ground coffee bypass chute lol) I really have to get in there and try to get all of the grounds out which is a pain. There are so many little crevices that the grounds find to hide in. I wish the unit would have come w/a little brush to help swipe them out.Overall, we are pleased! It’s def more work than we expected to get the beverages where we want them but I expected that. It’s so fun to have the variety and save the counter space. I will update my review as I notice more things or if any issues arise but so far we really love it!
189 people found this helpful
mel laytner –
Good machine for the price, but with compromises and concerns
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update — 12/19-2019 –So I’ve used this now for a couple of months and, bottom line, am keeping the rating at four stars.I like the simplicity of the machine. It does what it does well and doesn’t pretend to be high end. Sure, I’d love to try a DeLonghi Eleta, but at nearly $2k, I can wait.–I’ve set the “flavor” at maximum and the grind setting to finest. I’ve had no need or desire to change these settings. Now that I’m using very good Italian coffee beans, the pucks are well formed and fairly firm. Still, the “drip time” is about eight seconds. According to an Italian espresso website, the ideal time is between 20-25 seconds for a single shot of espresso to be “pressed” into the cup. I invited a neighbor down for his opinion. He had lived in Italy for a number of years and now uses this massive brass and copper pull down device with a temperature gauge…a lovely piece of Italian art. As soon as he saw the Philips 3200 producing a single shot in about eight seconds, he wouldn’t even taste it (!!)…muttering how most Americans think Starbucks is what espresso should taste like, etc. Oh well…– I pretty much do either a 2x Americano or 2x coffee every morning, and a cappuccino every afternoon. Sometimes I use the separate dosing chute for ground decaf. As I add milk, I’ve adjusted the heat from the default medium to high. It is hot enough for me.–The 2x Americano, set on medium water amount, fills an 8 oz American coffee cup to the brim. If you want room for milk, a gentle touch on the “continue” button stops the water instantly. The 2x coffee, however, fills the cup less, leaving room for milk.–I wish there were a way to program the machine to make a double cappuccino. You can increase/decrease the coffee amount, the water amount, and the steamed milk, but you cannot make a true double. I’ve made a regular size with extra steamed milk and then added a separate shot. Works ok, but still…–The new Lattego milk system is super easy and convenient. But make sure you snap the two halves together well. A couple of times I didn’t and milk poured all over the counter.– I’ve cleaned out the machine every week or so. Usually takes five minutes, but once in a while, you find ground coffee in nukes and crannies and it takes longer.– Bottom line: so far, so good.——(original review below)As far as I can tell, I am the first to review Philips 3200 Series Fully Automatic Espresso Machine w/ LatteGo.I’ve had the device now for three weeks and have made every variety of drink offered. I hope to update this review as experience dictates.Bottom line: currently (10/2019) the lowest priced super-automatic makes good espresso and espresso milk based drinks, but there are trade-offs, compromises and concerns. Also, if you wish to make Latte, look elsewhere.Overview: The most novel part of this machine is its stupidly simple milk carafe. It comes in two parts that snap together. Pour in milk, select one of the two milk-based drinks and watch the machine create steamed milk and nice foam. When finished, the two parts come apart and are easily rinsed clean – no tubes, no straws, no complicated gizmos. I am praying that the plastic tabs that snap the two sections together won’t break off. That would be a real bummer.Background: I have been studying the super automatic market more obsessively than the frog did motor cars in the Wind and the Willow (if you don’t know that Disney classic, you’ve really missed out.) When I spotted this Phillips 3200 for $700, I was intrigued and saved it. The price increased to $799 the next day. A week or two later it dropped to $709 and I bought it. As of this writing in October 2019, it’s back up to $799 just about everywhere.Disclaimer: this is my first automatic espresso maker and I am not a coffee expert but a committed fan. That said, everyone who has tried the espresso, coffee, Americano, Cappuccino, and the Latte Macchiato agree they taste good and are hot enough at factory settings. I posted a video but suggest you search online for better ones from Seattle Coffee Gear and Phillips itself. (I’m not including links because I think Amazon frowns on YouTube attachments.)The machine makes espresso, coffee, and Americano in single or double sizes. To select a double size, tap the appropriate drink button so the red led moves from x1 to x2. It makes two milk-based drinks, Cappuccino and Latte Macchiato in one size only. You can choose from three factory settings for brew strength and water level for all five drinks, and three milk levels for the milk-based drinks. You can also adjust the maximum settings for water and milk – but only for x1 sizes. When making my morning Americano, I wanted a regular American-sized coffee mug, about 8-9 ounces. The x1 size was too short; the x2 size would have poured over the top had I not stopped it. It was surprising (and frustrating) to learn from customer service that you can only adjust the maximum levels of the x1 size. So now I have to keep an eye on it. There is also a way to raise the temperature. I found the default temperature plenty hot and have not played with this. I have no idea how many grams of coffee are ground or the amount of water and milk in CC or ounces are used.The water reservoir claims to hold 61 ounces. Well, on paper, maybe, and without the water filter installed. I measured six-and-a-bit 8-ounce cups – maybe 54 ounces. But the machine stops operating when the water drops below a certain level, maybe 20% from the bottom. Also, the machine uses about an ounce of water to self-clean when turned on, and a bit to self-clean when turned off. If all you drink are espresso and Cappucciano, this may be adequate. More water leaks from the inside of the machine to the drip tray, as per normal in these machines. So if you make regular coffee and Americano, especially x2 to fill a standard American mug (8-9 ounces), you’ll refill the water much more frequently than the 61-ounce spec suggests.The bean hopper claims to hold 11 ounces. I didn’t measure so I can’t confirm. It seemed at first that the beans were not sliding toward the grinder smoothly. But even as the hopper came close to empty, the beans were fed to the grinder. But best to keep an eye on it. There is also port into which you can put pre-ground coffee, like decaf. Use only one scoop. The scoop is included. I tried this twice with decaf and it seemed to work well.When you turn on the machine, the machine’s red led lights flash in sequence and the machine goes into a self-rinse, using about an espresso’s worth of hot water. I timed this process to 60 seconds. It takes perhaps another minute to make an espresso, somewhat longer for a milk-based drink but certainly not unreasonable.The machine turns itself off automatically after maybe 20 minutes or a half hour of no use. As mentioned above, it use a bit of water to self-clean the nozzle. There is no way to set a timer for auto turn on or turn off. You can place cups on top of the machine but it’s not really a cup warmer at all, just a ridged top.Having not had one of these contraptions before, I can’t comment on whether one minute is too long to heat up for the first use in the morning, or whether it is too noisy, relatively speaking. After the deafening racket from my old Nespresso grind and brew, this doesn’t seem bad at all. Others may disagree.I’ve cleaned it per weekly instructions now three times. Takes about five minutes to rinse everything.Overall Positives:– The drinks are strong and tasty. Good crema on espressos, good regular coffee and smooth Americanos. Nice foam and steam from the newly designed LatteGo container. Plenty hot (for everyone who has tried it).– The milk container/frother is stupidly simple and easy to clean, about five seconds under flowing tap water.–I’ve cleaned the brewing mechanism per instructions weekly three times so far. It takes maybe five minutes to do everything required. Simple.Overall negatives:– Am concerned the touch buttons will become increasingly problematic. They already are not very responsive.–Fit and finish of the trip tray and metal cover are poor. It doesn’t fit well into the channel.– Not so much a negative as a fact of life, the 1.7 liter water reservoir will need more frequent filling than you might expect.– I hope the tabs that snap the milk container together do not snap off. If they do, this review will become a 1-star.Why the 4 star rating? Because despite some shortcomings, for me the bottom line is the ease of use and taste of the coffee. Why not 5 stars? wish they had a latte button instead of the latte Macchiato, which is very similar to Cappuccino. Also, the fit and finish ain’t too great, I’m concerned about the plastic tabs on the milk container.
418 people found this helpful
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
Smak Johnson –
Good (so far) once adjusted properly and “calibrated”
Not a great start but Ok now. I bought this to replace a Saeco Incanto that had a sensor issue. The Incanto worked perfectly from day one so I was hoping for the same from the 3200 since it appears to have an identicle brew group. The first few brews were watery and didn’t produce a coffee puck, only a small pile of coffee goo. I found some instructions online that said it might take 5 brews or more before the machine self calibrates and starts spitting out well formed pucks. In my case it took about 20-25 brews and I also maxed out the coffee quantity and adjusted the grinder to the finest setting. I also cleaned the brew group which seemed like it wasn’t moving as easily as the Incanto. I think Phillips needs to be more up front with what it might take to get the machine working properly or figure out how to deliver a machine that actual works out of the box. It seems to be working nicely now and the LatteGo feature works great.
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
Hoarder –
Kind of life changing
Purchased this as a big splurge for our household for Christmas (randomly happened upon it being 30% off sometime in November so I added the 4 year warranty onto it and still saved a ton!). Purchased the Latte Go version (w/Americano setting). Packing was clever and nothing was missing or broken. It looks gorgeous on the counter. We replaced 2 machines with it and it saves so much space. We’ve been playing around with it for a few weeks. We have used every setting so far, w/ground beans and whole beans. Some things that I have noticed.-Right out of the gate we adjusted to the max temp. It’s not lava hot like we usually prefer but it’s def hotter than the standard initial setting.-We were having trouble getting the right grind size so we actually went into W-S store and asked an associate to demo their machine for us. The coffee they brewed was perfect, so they let me take the top off and take a pic of their grind setting so I could replicate it at home. The little indicator that shows you which grind size you have selected is a little nub on the inside wall of the area where the beans go, and the dial next to the little nub has settings 1 – 12. Their setting was 6. I changed ours and everything has been great since. I don’t know if this is how it comes out of the box since I had already changed ours. (Note, you’re not supposed to adjust it unless it’s actively grinding, according to the book, and you have to press down and turn. I didn’t know this and got a few extra clicks out of mine prob when I shouldn’t have attempted. Thought I broke it tbh but it’s been working fine. Just be careful!)-Def invest in good beans. We’ve tried light, med, and dark espresso roast whole beans. We love flavored coffee but light brew flavored whole bean coffees just don’t have much flavor at all when brewed out of this machine. The taste is improved w/flavored pre-ground beans in the bypass chute for some reason. W-S recommended Illy whole bean Classico medium roast, so we got a can (readily avail at groceries, Target, etc) and we are really enjoying it (we are solid black coffee drinkers but these med roast beans w/flavored frothed creamer on top is such a nice treat). I think what we may do is keep these Illy beans in the top and by our normal flavored pre-ground stuff to use in the bypass chut.-Speaking of ground beans, the bypass has been really hit or miss for me but it seems to work most of the time by loading the grounds in BEFORE pressing any setting buttons at all. The scoop size is perfect, you don’t need to overfill it or pour more in or they will just be wasted down in the beans collection bin. Keep the little door flap open to help the chute dry out, steam does get in there when you brew and the grounds can stick inside.-(Also something that I found interesting. We were using a reusable k-cup in our old Keurig and I used the Philips scoop and filled it to compare the ground beans amount. One scoop filled the reusable k-cup to the top. So I find it interesting that I could brew a whole 16oz cup of coffee with the same amount of grounds in the keurig but in this machine anything over 6 is like water….? Prob has to do w/the pressure or something but i’m no coffee-scientist so we’ll move on. lol)-The beans collection bin, yes it will always have some water in it. Our pucks started to be formed more solidly after week 2, but water will get in there anyway because of the rinse cycle. The empty light will turn on after a certain number of brews, not when it’s actually full. And since it’s not actually full you don’t really have to empty it, you can just pull the drawer out all the way and push it back in again and the light will reset.-We were able to adjust the Espresso 1x setting to 2 oz without losing any flavor.-Coffee 1x setting is preset to brew 6 oz. I tried to increase it and it maxed out at 8 oz but the coffee was basically cloudy water. Bumped it back down to 6 oz. We’ve given up on trying to increase the fluid volume on any other types of brews because it seems that where it is preset at max gives the best flavor. Just keep re-pressing the brews until your cup is as full as you want.-Max cup height that will fit on the tray is 6 1/4″. (We have 2 stainless tumblers that fit perfectly and hold 16 oz, we just brew multiple times to fill them as high as we want).-Latte go is great when I figured out the higher you fill it up, the thicker/frothier the product gets. I like a super thick whip but initially was trying not to waste milk so I was only filling it to the bottom line. It was just coming out steamed and was splattering everywhere. We’ve frothed organic 2% milk and Chobani dairy flavored creamer (whole strength and cut with half 2% milk, if that makes sense) and both work great.-Hot water is dispensed from the little nub where the Latte Go attaches, and it seems to dispense about 10 oz (altho I haven’t measured specifically). I drink hot lemon water every am and it comes out piping hot. I love that it’s pure clean water too and doesn’t have coffee residue in it like it did coming out of the keurig.-The unit cleans itself every time it turns off and every time you turn it on. Not much water comes out each time but we like to keep a cup underneath so we don’t have to empty the tray as often.-I have been cleaning the machine weekly, by pulling the whole brew group out and rinsing it under water but what i’m surprised the most by is how much grounds is still everywhere inside the machine (prob from my failed attempts at using the ground coffee bypass chute lol) I really have to get in there and try to get all of the grounds out which is a pain. There are so many little crevices that the grounds find to hide in. I wish the unit would have come w/a little brush to help swipe them out.Overall, we are pleased! It’s def more work than we expected to get the beverages where we want them but I expected that. It’s so fun to have the variety and save the counter space. I will update my review as I notice more things or if any issues arise but so far we really love it!
189 people found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
ladonna –
The company honors the warranty.
My husband and I purchased a “used” Philips coffee machine from Amazon. The used description was due to box damage. Due to a move, the machine was barely used before being boxed up again for a couple months. When we were able to unpack, we were so excited to set up the coffee machine again. It has several different coffee options all from fresh ground beans. We were loving it, but after a few months it started making a loud noise and quit working. Initially we just assumed it was our sad loss due to having purchased it “used”. But then we looked into the phone number for Philips. After a bit of a hold, I was able to talk to someone who assured me the machine was still under warranty and walked me through the process of giving them the information they needed to send a return label for the pickup of the machine. Everything went smoothly. The team at Philips not only ordered a part and fixed the machine, but kept us informed as they went. After only about 2 weeks, the machine was returned to us and we are back in business again. I am a bit nervous that something will happen to the machine when it is no longer under warranty, but as far as the service when under warranty, it is great. Thank you Philips company and team.
Cindy –
Great options, not always as hot as I’d prefer.
Never thought I’d go this high-end (for me), but when my new single-serve K-brand just wouldn’t make HOT coffee, I pulled the trigger on this during Amazon days (my son had one and loved his).Only thing I’m running into is consistency of hot beverages, sometimes yes/other times not hot, just really warm.I applied my preferred settings, but it isn’t 100% consistent.Regrets? I hate to say a little, yes, just because of temperature.I love the ease of use and the options. Cleaning the unit is also easy.I can get fantastic quality coffee using beans from my local roaster and have froth without doing it myself.There are options you can set for quantity, strength, and size of brewed beverage.If it weren’t for variable temperatures of product, I would comfortably rate it a 5/5.
Smak Johnson –
Good (so far) once adjusted properly and “calibrated”
Not a great start but Ok now. I bought this to replace a Saeco Incanto that had a sensor issue. The Incanto worked perfectly from day one so I was hoping for the same from the 3200 since it appears to have an identicle brew group. The first few brews were watery and didn’t produce a coffee puck, only a small pile of coffee goo. I found some instructions online that said it might take 5 brews or more before the machine self calibrates and starts spitting out well formed pucks. In my case it took about 20-25 brews and I also maxed out the coffee quantity and adjusted the grinder to the finest setting. I also cleaned the brew group which seemed like it wasn’t moving as easily as the Incanto. I think Phillips needs to be more up front with what it might take to get the machine working properly or figure out how to deliver a machine that actual works out of the box. It seems to be working nicely now and the LatteGo feature works great.
mel laytner –
Good machine for the price, but with compromises and concerns
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update — 12/19-2019 –So I’ve used this now for a couple of months and, bottom line, am keeping the rating at four stars.I like the simplicity of the machine. It does what it does well and doesn’t pretend to be high end. Sure, I’d love to try a DeLonghi Eleta, but at nearly $2k, I can wait.–I’ve set the “flavor” at maximum and the grind setting to finest. I’ve had no need or desire to change these settings. Now that I’m using very good Italian coffee beans, the pucks are well formed and fairly firm. Still, the “drip time” is about eight seconds. According to an Italian espresso website, the ideal time is between 20-25 seconds for a single shot of espresso to be “pressed” into the cup. I invited a neighbor down for his opinion. He had lived in Italy for a number of years and now uses this massive brass and copper pull down device with a temperature gauge…a lovely piece of Italian art. As soon as he saw the Philips 3200 producing a single shot in about eight seconds, he wouldn’t even taste it (!!)…muttering how most Americans think Starbucks is what espresso should taste like, etc. Oh well…– I pretty much do either a 2x Americano or 2x coffee every morning, and a cappuccino every afternoon. Sometimes I use the separate dosing chute for ground decaf. As I add milk, I’ve adjusted the heat from the default medium to high. It is hot enough for me.–The 2x Americano, set on medium water amount, fills an 8 oz American coffee cup to the brim. If you want room for milk, a gentle touch on the “continue” button stops the water instantly. The 2x coffee, however, fills the cup less, leaving room for milk.–I wish there were a way to program the machine to make a double cappuccino. You can increase/decrease the coffee amount, the water amount, and the steamed milk, but you cannot make a true double. I’ve made a regular size with extra steamed milk and then added a separate shot. Works ok, but still…–The new Lattego milk system is super easy and convenient. But make sure you snap the two halves together well. A couple of times I didn’t and milk poured all over the counter.– I’ve cleaned out the machine every week or so. Usually takes five minutes, but once in a while, you find ground coffee in nukes and crannies and it takes longer.– Bottom line: so far, so good.——(original review below)As far as I can tell, I am the first to review Philips 3200 Series Fully Automatic Espresso Machine w/ LatteGo.I’ve had the device now for three weeks and have made every variety of drink offered. I hope to update this review as experience dictates.Bottom line: currently (10/2019) the lowest priced super-automatic makes good espresso and espresso milk based drinks, but there are trade-offs, compromises and concerns. Also, if you wish to make Latte, look elsewhere.Overview: The most novel part of this machine is its stupidly simple milk carafe. It comes in two parts that snap together. Pour in milk, select one of the two milk-based drinks and watch the machine create steamed milk and nice foam. When finished, the two parts come apart and are easily rinsed clean – no tubes, no straws, no complicated gizmos. I am praying that the plastic tabs that snap the two sections together won’t break off. That would be a real bummer.Background: I have been studying the super automatic market more obsessively than the frog did motor cars in the Wind and the Willow (if you don’t know that Disney classic, you’ve really missed out.) When I spotted this Phillips 3200 for $700, I was intrigued and saved it. The price increased to $799 the next day. A week or two later it dropped to $709 and I bought it. As of this writing in October 2019, it’s back up to $799 just about everywhere.Disclaimer: this is my first automatic espresso maker and I am not a coffee expert but a committed fan. That said, everyone who has tried the espresso, coffee, Americano, Cappuccino, and the Latte Macchiato agree they taste good and are hot enough at factory settings. I posted a video but suggest you search online for better ones from Seattle Coffee Gear and Phillips itself. (I’m not including links because I think Amazon frowns on YouTube attachments.)The machine makes espresso, coffee, and Americano in single or double sizes. To select a double size, tap the appropriate drink button so the red led moves from x1 to x2. It makes two milk-based drinks, Cappuccino and Latte Macchiato in one size only. You can choose from three factory settings for brew strength and water level for all five drinks, and three milk levels for the milk-based drinks. You can also adjust the maximum settings for water and milk – but only for x1 sizes. When making my morning Americano, I wanted a regular American-sized coffee mug, about 8-9 ounces. The x1 size was too short; the x2 size would have poured over the top had I not stopped it. It was surprising (and frustrating) to learn from customer service that you can only adjust the maximum levels of the x1 size. So now I have to keep an eye on it. There is also a way to raise the temperature. I found the default temperature plenty hot and have not played with this. I have no idea how many grams of coffee are ground or the amount of water and milk in CC or ounces are used.The water reservoir claims to hold 61 ounces. Well, on paper, maybe, and without the water filter installed. I measured six-and-a-bit 8-ounce cups – maybe 54 ounces. But the machine stops operating when the water drops below a certain level, maybe 20% from the bottom. Also, the machine uses about an ounce of water to self-clean when turned on, and a bit to self-clean when turned off. If all you drink are espresso and Cappucciano, this may be adequate. More water leaks from the inside of the machine to the drip tray, as per normal in these machines. So if you make regular coffee and Americano, especially x2 to fill a standard American mug (8-9 ounces), you’ll refill the water much more frequently than the 61-ounce spec suggests.The bean hopper claims to hold 11 ounces. I didn’t measure so I can’t confirm. It seemed at first that the beans were not sliding toward the grinder smoothly. But even as the hopper came close to empty, the beans were fed to the grinder. But best to keep an eye on it. There is also port into which you can put pre-ground coffee, like decaf. Use only one scoop. The scoop is included. I tried this twice with decaf and it seemed to work well.When you turn on the machine, the machine’s red led lights flash in sequence and the machine goes into a self-rinse, using about an espresso’s worth of hot water. I timed this process to 60 seconds. It takes perhaps another minute to make an espresso, somewhat longer for a milk-based drink but certainly not unreasonable.The machine turns itself off automatically after maybe 20 minutes or a half hour of no use. As mentioned above, it use a bit of water to self-clean the nozzle. There is no way to set a timer for auto turn on or turn off. You can place cups on top of the machine but it’s not really a cup warmer at all, just a ridged top.Having not had one of these contraptions before, I can’t comment on whether one minute is too long to heat up for the first use in the morning, or whether it is too noisy, relatively speaking. After the deafening racket from my old Nespresso grind and brew, this doesn’t seem bad at all. Others may disagree.I’ve cleaned it per weekly instructions now three times. Takes about five minutes to rinse everything.Overall Positives:– The drinks are strong and tasty. Good crema on espressos, good regular coffee and smooth Americanos. Nice foam and steam from the newly designed LatteGo container. Plenty hot (for everyone who has tried it).– The milk container/frother is stupidly simple and easy to clean, about five seconds under flowing tap water.–I’ve cleaned the brewing mechanism per instructions weekly three times so far. It takes maybe five minutes to do everything required. Simple.Overall negatives:– Am concerned the touch buttons will become increasingly problematic. They already are not very responsive.–Fit and finish of the trip tray and metal cover are poor. It doesn’t fit well into the channel.– Not so much a negative as a fact of life, the 1.7 liter water reservoir will need more frequent filling than you might expect.– I hope the tabs that snap the milk container together do not snap off. If they do, this review will become a 1-star.Why the 4 star rating? Because despite some shortcomings, for me the bottom line is the ease of use and taste of the coffee. Why not 5 stars? wish they had a latte button instead of the latte Macchiato, which is very similar to Cappuccino. Also, the fit and finish ain’t too great, I’m concerned about the plastic tabs on the milk container.
418 people found this helpful
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
Barbarita Reiter –
Great for lattes.
I have only tried the espresso and latte options and, though the latte machiatto has way too much milk/foam, I have found the perfect combination to make a latte. I have had to adjust the grinder size (I now have it on 3) and the bean strength (2 bean strength for espresso and full strength for the latte). I pour an espresso and then a latte with level 2 for the milk. I used to do pour over and this is so much quicker & easier. Yes, it is a lot of money for a cup or two of coffee (latte) a day but I had a gift card for my birthday (which basically took care of a little more than the tax 🙂 ) so I decided to splurge on myself. I took off a star as it is made of a lot of plastic.
Chris R –
This is pretty good
Came from a Nespresso Vertuo machine to this. I like that I can make various coffee drinks. I mostly make regular coffee but have the option of a capuccino when I want it. Great Prime Day deal last October. Some things to note:1. Is it loud? Yes it makes noise. It grinds coffee beans and all, but it doesn’t run very long, so it becomes “normal” after a few times.2. Does it use water? Yeah, some people mention it uses a lot and leaves a lot in the drip tray. If you are making anything that uses the Lattego milk function, it will use more water as it uses steam (that comes from water) to froth up the milk. The extra water is a by-product of the steam. When I make regular coffee there is very little water in the tray. Still wish the water capacity was bigger. I find myself drinking more coffee now cause I like the coffee I get from the machine.3. Is it hot enough? Yeah….when it exits the machine it is around 196 degrees. I placed a thermometer in the coffee stream coming out of the machine (at the highest temp setting). The National Coffee Association recommends 195-205 degrees as the Optimal temp for extraction. Going straight into a cooler vessel (mug/glass whatever) it won’t stay hot forever, plus it won’t make like 12 oz cups like a K-Cup machine does, so it will cool faster. I like to add half and half to my coffee. With this machine I learned to heat my half and half in the microwave before it brews into the cup. Not really a pain just something different I am used to. Still wish it went to 205 degrees, just a little extra would be great.4. I use the coffee function and use the top settings for water amount and get the right size for my mug. I run it twice for a travel mug.5. It makes a pretty decent coffee, strong enough. I left it at the grind setting it came with. I remember when I tried the coffee at a Williams Sonoma store, I asked the demo person what setting they had it at, and the sample coffee was good.6. Keep the drip tray and grounds catcher container empty. I let the grounds stack up and the machine wouldn’t brew. My fault. Just empty and continue. I cancelled a brew mid stream when I realized the grinder was making a different sound (out of beans, my fault). It wouldn’t do anything after I paused, so I unplugged it and plugged it back in and it was fine.7. Clean the unit as described in the manual or watch the Philips video on YouTube. Nothing crazy hard, just let it dry for the rest of the day. I find the sliding channels for the water container build up some coffee grounds, I just wipe it down with a damp paper towel. I did one descale recently, again, follow the directions and it’s fine. Also ran one of the oil remover tablets as well. These machines cost money so take care of it.8. Break in period, follow it. I admit it was a bit more than I would have liked. Bought some cheap beans to run through the break in. A bit of a negative.9. Enjoy exploring the choice of whole bean coffee out there. I’m finally settling into a few that I can find easily and close by.10. I like to add flavored syrups etc to the milk in the container before I brew. Really mixes the flavor in well. And easy hot water rinse for the milk container afterwards. Careful removing the clear container from the base, I broke mine the first time, as I didn’t push the tab down to remove the clear container.11. Machine looks nice in the kitchen. If you want the extra Wow go for one of the models with the LCD screen.Overall a good machine that requires a learning curve. It may be too much for some to want to learn or bother with the cleaning, break in period etc. But if you want a coffee adventure this machine will provide it. No complaints, no issues for me.Update: being away from home a while and I had my first coffee from this machine in a few weeks….I missed it. The coffee this morning was so much more flavorful. Lavazza Classico Beans are fantastic for the coffee function.
35 people found this helpful
GK –
Fantastic coffee machine. A few small improvements would make it perfect
First and foremost, I would be remiss if I didn’t state this is an excellent coffee machine. I struggled between 4 and 5 stars because it’s a great machine, but ultimately, it has a few little nags that I would love to see fixed/improved in a future model. My pros list may seem much shorter than my cons list, but that’s only because there isn’t much to be said about the pros that haven’t already been said many times – it makes a great cup of coffee, with little work on my end, and cleans up easily afterward.What I like:* Extremely easy to clean. The brew unit, the milk frother, etc. All of it comes apart easily and can be quickly rinsed in the sink.* Makes a great cup of coffee with little work on my end.* Milk frother is very simple, easy to clean, and yet does a great job of frothing the milk.* Machine feels sturdy, high-quality, and I suspect it will last a long time. It has probably been used 3-5+ times daily for the past year and a half without any hiccups.Things I would like to see improved/changed. If these were implemented, I would sell my current machine and buy a new one.* Larger bean and water reservoir. There is a lot of wasted space on this machine if you open it up. The water reservoir is very narrow and doesn’t hold much water. The bean reservoir is just bad. More on that in my next point.* The bean reservoir. Whoever designed this part of the machine totally and completely missed the mark. It almost feels like an afterthought. It’s shallow and oddly shaped. It doesn’t hold many beans. The shape/design of it causes a lot of beans to get stuck between little plastic extrusions in the container. And worst of all, the beans do not naturally flow into the grinder and constantly require you to remove the lid and manually push the beans down. Just a bad design overall.* I either wish the large size made a larger cup of coffee, or I wish there was a custom button that would allow me to preset my own combination. For example, a custom button that would allow me to brew one large cup, and then one medium cup. I find one large single brew is not much coffee, but two fill my cup to the brim. So, I wind up doing 1 large one, waiting for it to finish, and then doing a medium one. Would be nice to be able to do this with one button press.* Brewing from pre-ground beans is annoying. I keep all of my decaf in ground form since the hopper can only accommodate one type of whole bean at a time. If I’m brewing multiple cups of decaf for guests, you have to long-hold the bean button each time. It’s minor but annoying. It’d be nice if there was just a button I could press one time and it would stay on pre-ground until I turned it off.Overall, it’s a fantastic machine. It was expensive and I have zero regrets. I use it every day, multiple times per day, and it has paid for itself in convenience and cost-savings from buying coffee many times over already.
17 people found this helpful
ChardoChardo –
Impressive Features, Super easy to Clean (which is rare), Good Value (Update)
UPDATE – January 2023:I’ve had the machine for well over 6 months now and can make a few additional observations, plus clear up some misconceptions from other reviews.Coffee Strength – it call comes down to what you are used to. I’ve read 1-star reviews from those who say it is too strong, and others that say it is too weak. In comparison to a K-cup, it is much stronger. In comparison to a traditional espresso machine, it is much weaker.Coffee Grind – I highly recommend a 3-4 grind setting (or finer). I would not wait 30-days before changing the grinder setting (that’s crazy in my mind)Coffee Choice – do NOT use oily beans. Highly recommend fresh medium roast beans. It is also an Espresso machine, not a coffee machine, so don’t expect the ability to choose different coffees (like a k-cup) or to make 16-oz coffees. You technically could, but you’d need to make 2-4 coffees to get that level of volume.Now to be fair, while it is super convenient, it is not going to give a quality of espresso similar to a semi-automatic or manual machine. It will likely be much more consistent, but consistently ‘average’ vs. what you can get from a machine like a Breville Barista Touch/Pro/Express (or other semi-automatic). Ideally, you get a 2:1 ratio of coffee in about 25-35 seconds. That is, 18g of ground coffee should yield 36g of espresso in 25-35 seconds on my Breville. On the Philips, it’s 10-14g of ground coffee yielding 30-40g of coffee in about 15 seconds. Clearly, that will result in a less than ideal espresso. I wish there was a way to slow down the extraction like some superautomatics.Reliability – no issues so far. Simple weekly cleaning (rinsing and lubrication of the brew group) per the instructions is all that is needed.————-I’ve wanted a good espresso machine for a long time and I have experimented with many before this Philips 3200 (and then later traded in to get a 5400 with more features including ability to make double shots for all drinks).First, I tried the manual – definitely cheaper, but also more of a hassle with lots of bad shots, some great shots and a bit of mess each time. Not for me.I also tried Nespresso and for work, it does a great job as there is no clean up (provided you are not using the milk frother). But it is not cheap – machines are $300-$700 (or more) and the coffee is 70-85-cents each, meaning a double shot latte is pushing $2+ milk, which can add up over time.So – I looked into fully automatic machines and for the longest time I have wanted one, but they are VERY pricey (many are $2k+) and also require extensive maintenance / cleaning.I mean, Jura, which makes some great machines, suggests that after each milk drink, you run a rinse & cleaning cycle. This is a bit excessive, but certainly at least once a day you need to do it and it involves getting a tablet, some water, running the hose through the solution… no thank you.This Philips is a game changer in that regard. The milk jug is stand-alone meaning there is no ‘hose’ that the milk runs through, and it doesn’t go into the machine at all. It is all managed via the frothing jug, which comes apart in two (well, three parts including the lid) making it super easy to rinse off. That’s it.In terms of making good coffee, I followed some videos online that suggested adjusting the grind right away to 3 or 4 and it made a world of difference. Immediately the pucks became much less soupy and more solid.In terms of the touch screen, it is pretty basic, but in all honesty, for what you are wanting to make, it does a great job. You can customize the espresso strength, ml, and shots and also adjust how much milk you want.I can’t speak to longevity yet, but so far, it is doing great and I’m loving this machine more than I even thought I would.
104 people found this helpful
ChardoChardo –
Impressive Features, Super easy to Clean (which is rare), Good Value (Update)
UPDATE – January 2023:I’ve had the machine for well over 6 months now and can make a few additional observations, plus clear up some misconceptions from other reviews.Coffee Strength – it call comes down to what you are used to. I’ve read 1-star reviews from those who say it is too strong, and others that say it is too weak. In comparison to a K-cup, it is much stronger. In comparison to a traditional espresso machine, it is much weaker.Coffee Grind – I highly recommend a 3-4 grind setting (or finer). I would not wait 30-days before changing the grinder setting (that’s crazy in my mind)Coffee Choice – do NOT use oily beans. Highly recommend fresh medium roast beans. It is also an Espresso machine, not a coffee machine, so don’t expect the ability to choose different coffees (like a k-cup) or to make 16-oz coffees. You technically could, but you’d need to make 2-4 coffees to get that level of volume.Now to be fair, while it is super convenient, it is not going to give a quality of espresso similar to a semi-automatic or manual machine. It will likely be much more consistent, but consistently ‘average’ vs. what you can get from a machine like a Breville Barista Touch/Pro/Express (or other semi-automatic). Ideally, you get a 2:1 ratio of coffee in about 25-35 seconds. That is, 18g of ground coffee should yield 36g of espresso in 25-35 seconds on my Breville. On the Philips, it’s 10-14g of ground coffee yielding 30-40g of coffee in about 15 seconds. Clearly, that will result in a less than ideal espresso. I wish there was a way to slow down the extraction like some superautomatics.Reliability – no issues so far. Simple weekly cleaning (rinsing and lubrication of the brew group) per the instructions is all that is needed.————-I’ve wanted a good espresso machine for a long time and I have experimented with many before this Philips 3200 (and then later traded in to get a 5400 with more features including ability to make double shots for all drinks).First, I tried the manual – definitely cheaper, but also more of a hassle with lots of bad shots, some great shots and a bit of mess each time. Not for me.I also tried Nespresso and for work, it does a great job as there is no clean up (provided you are not using the milk frother). But it is not cheap – machines are $300-$700 (or more) and the coffee is 70-85-cents each, meaning a double shot latte is pushing $2+ milk, which can add up over time.So – I looked into fully automatic machines and for the longest time I have wanted one, but they are VERY pricey (many are $2k+) and also require extensive maintenance / cleaning.I mean, Jura, which makes some great machines, suggests that after each milk drink, you run a rinse & cleaning cycle. This is a bit excessive, but certainly at least once a day you need to do it and it involves getting a tablet, some water, running the hose through the solution… no thank you.This Philips is a game changer in that regard. The milk jug is stand-alone meaning there is no ‘hose’ that the milk runs through, and it doesn’t go into the machine at all. It is all managed via the frothing jug, which comes apart in two (well, three parts including the lid) making it super easy to rinse off. That’s it.In terms of making good coffee, I followed some videos online that suggested adjusting the grind right away to 3 or 4 and it made a world of difference. Immediately the pucks became much less soupy and more solid.In terms of the touch screen, it is pretty basic, but in all honesty, for what you are wanting to make, it does a great job. You can customize the espresso strength, ml, and shots and also adjust how much milk you want.I can’t speak to longevity yet, but so far, it is doing great and I’m loving this machine more than I even thought I would.
104 people found this helpful
mel laytner –
Good machine for the price, but with compromises and concerns
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update — 12/19-2019 –So I’ve used this now for a couple of months and, bottom line, am keeping the rating at four stars.I like the simplicity of the machine. It does what it does well and doesn’t pretend to be high end. Sure, I’d love to try a DeLonghi Eleta, but at nearly $2k, I can wait.–I’ve set the “flavor” at maximum and the grind setting to finest. I’ve had no need or desire to change these settings. Now that I’m using very good Italian coffee beans, the pucks are well formed and fairly firm. Still, the “drip time” is about eight seconds. According to an Italian espresso website, the ideal time is between 20-25 seconds for a single shot of espresso to be “pressed” into the cup. I invited a neighbor down for his opinion. He had lived in Italy for a number of years and now uses this massive brass and copper pull down device with a temperature gauge…a lovely piece of Italian art. As soon as he saw the Philips 3200 producing a single shot in about eight seconds, he wouldn’t even taste it (!!)…muttering how most Americans think Starbucks is what espresso should taste like, etc. Oh well…– I pretty much do either a 2x Americano or 2x coffee every morning, and a cappuccino every afternoon. Sometimes I use the separate dosing chute for ground decaf. As I add milk, I’ve adjusted the heat from the default medium to high. It is hot enough for me.–The 2x Americano, set on medium water amount, fills an 8 oz American coffee cup to the brim. If you want room for milk, a gentle touch on the “continue” button stops the water instantly. The 2x coffee, however, fills the cup less, leaving room for milk.–I wish there were a way to program the machine to make a double cappuccino. You can increase/decrease the coffee amount, the water amount, and the steamed milk, but you cannot make a true double. I’ve made a regular size with extra steamed milk and then added a separate shot. Works ok, but still…–The new Lattego milk system is super easy and convenient. But make sure you snap the two halves together well. A couple of times I didn’t and milk poured all over the counter.– I’ve cleaned out the machine every week or so. Usually takes five minutes, but once in a while, you find ground coffee in nukes and crannies and it takes longer.– Bottom line: so far, so good.——(original review below)As far as I can tell, I am the first to review Philips 3200 Series Fully Automatic Espresso Machine w/ LatteGo.I’ve had the device now for three weeks and have made every variety of drink offered. I hope to update this review as experience dictates.Bottom line: currently (10/2019) the lowest priced super-automatic makes good espresso and espresso milk based drinks, but there are trade-offs, compromises and concerns. Also, if you wish to make Latte, look elsewhere.Overview: The most novel part of this machine is its stupidly simple milk carafe. It comes in two parts that snap together. Pour in milk, select one of the two milk-based drinks and watch the machine create steamed milk and nice foam. When finished, the two parts come apart and are easily rinsed clean – no tubes, no straws, no complicated gizmos. I am praying that the plastic tabs that snap the two sections together won’t break off. That would be a real bummer.Background: I have been studying the super automatic market more obsessively than the frog did motor cars in the Wind and the Willow (if you don’t know that Disney classic, you’ve really missed out.) When I spotted this Phillips 3200 for $700, I was intrigued and saved it. The price increased to $799 the next day. A week or two later it dropped to $709 and I bought it. As of this writing in October 2019, it’s back up to $799 just about everywhere.Disclaimer: this is my first automatic espresso maker and I am not a coffee expert but a committed fan. That said, everyone who has tried the espresso, coffee, Americano, Cappuccino, and the Latte Macchiato agree they taste good and are hot enough at factory settings. I posted a video but suggest you search online for better ones from Seattle Coffee Gear and Phillips itself. (I’m not including links because I think Amazon frowns on YouTube attachments.)The machine makes espresso, coffee, and Americano in single or double sizes. To select a double size, tap the appropriate drink button so the red led moves from x1 to x2. It makes two milk-based drinks, Cappuccino and Latte Macchiato in one size only. You can choose from three factory settings for brew strength and water level for all five drinks, and three milk levels for the milk-based drinks. You can also adjust the maximum settings for water and milk – but only for x1 sizes. When making my morning Americano, I wanted a regular American-sized coffee mug, about 8-9 ounces. The x1 size was too short; the x2 size would have poured over the top had I not stopped it. It was surprising (and frustrating) to learn from customer service that you can only adjust the maximum levels of the x1 size. So now I have to keep an eye on it. There is also a way to raise the temperature. I found the default temperature plenty hot and have not played with this. I have no idea how many grams of coffee are ground or the amount of water and milk in CC or ounces are used.The water reservoir claims to hold 61 ounces. Well, on paper, maybe, and without the water filter installed. I measured six-and-a-bit 8-ounce cups – maybe 54 ounces. But the machine stops operating when the water drops below a certain level, maybe 20% from the bottom. Also, the machine uses about an ounce of water to self-clean when turned on, and a bit to self-clean when turned off. If all you drink are espresso and Cappucciano, this may be adequate. More water leaks from the inside of the machine to the drip tray, as per normal in these machines. So if you make regular coffee and Americano, especially x2 to fill a standard American mug (8-9 ounces), you’ll refill the water much more frequently than the 61-ounce spec suggests.The bean hopper claims to hold 11 ounces. I didn’t measure so I can’t confirm. It seemed at first that the beans were not sliding toward the grinder smoothly. But even as the hopper came close to empty, the beans were fed to the grinder. But best to keep an eye on it. There is also port into which you can put pre-ground coffee, like decaf. Use only one scoop. The scoop is included. I tried this twice with decaf and it seemed to work well.When you turn on the machine, the machine’s red led lights flash in sequence and the machine goes into a self-rinse, using about an espresso’s worth of hot water. I timed this process to 60 seconds. It takes perhaps another minute to make an espresso, somewhat longer for a milk-based drink but certainly not unreasonable.The machine turns itself off automatically after maybe 20 minutes or a half hour of no use. As mentioned above, it use a bit of water to self-clean the nozzle. There is no way to set a timer for auto turn on or turn off. You can place cups on top of the machine but it’s not really a cup warmer at all, just a ridged top.Having not had one of these contraptions before, I can’t comment on whether one minute is too long to heat up for the first use in the morning, or whether it is too noisy, relatively speaking. After the deafening racket from my old Nespresso grind and brew, this doesn’t seem bad at all. Others may disagree.I’ve cleaned it per weekly instructions now three times. Takes about five minutes to rinse everything.Overall Positives:– The drinks are strong and tasty. Good crema on espressos, good regular coffee and smooth Americanos. Nice foam and steam from the newly designed LatteGo container. Plenty hot (for everyone who has tried it).– The milk container/frother is stupidly simple and easy to clean, about five seconds under flowing tap water.–I’ve cleaned the brewing mechanism per instructions weekly three times so far. It takes maybe five minutes to do everything required. Simple.Overall negatives:– Am concerned the touch buttons will become increasingly problematic. They already are not very responsive.–Fit and finish of the trip tray and metal cover are poor. It doesn’t fit well into the channel.– Not so much a negative as a fact of life, the 1.7 liter water reservoir will need more frequent filling than you might expect.– I hope the tabs that snap the milk container together do not snap off. If they do, this review will become a 1-star.Why the 4 star rating? Because despite some shortcomings, for me the bottom line is the ease of use and taste of the coffee. Why not 5 stars? wish they had a latte button instead of the latte Macchiato, which is very similar to Cappuccino. Also, the fit and finish ain’t too great, I’m concerned about the plastic tabs on the milk container.
418 people found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
Smak Johnson –
Good (so far) once adjusted properly and “calibrated”
Not a great start but Ok now. I bought this to replace a Saeco Incanto that had a sensor issue. The Incanto worked perfectly from day one so I was hoping for the same from the 3200 since it appears to have an identicle brew group. The first few brews were watery and didn’t produce a coffee puck, only a small pile of coffee goo. I found some instructions online that said it might take 5 brews or more before the machine self calibrates and starts spitting out well formed pucks. In my case it took about 20-25 brews and I also maxed out the coffee quantity and adjusted the grinder to the finest setting. I also cleaned the brew group which seemed like it wasn’t moving as easily as the Incanto. I think Phillips needs to be more up front with what it might take to get the machine working properly or figure out how to deliver a machine that actual works out of the box. It seems to be working nicely now and the LatteGo feature works great.
ChardoChardo –
Impressive Features, Super easy to Clean (which is rare), Good Value (Update)
UPDATE – January 2023:I’ve had the machine for well over 6 months now and can make a few additional observations, plus clear up some misconceptions from other reviews.Coffee Strength – it call comes down to what you are used to. I’ve read 1-star reviews from those who say it is too strong, and others that say it is too weak. In comparison to a K-cup, it is much stronger. In comparison to a traditional espresso machine, it is much weaker.Coffee Grind – I highly recommend a 3-4 grind setting (or finer). I would not wait 30-days before changing the grinder setting (that’s crazy in my mind)Coffee Choice – do NOT use oily beans. Highly recommend fresh medium roast beans. It is also an Espresso machine, not a coffee machine, so don’t expect the ability to choose different coffees (like a k-cup) or to make 16-oz coffees. You technically could, but you’d need to make 2-4 coffees to get that level of volume.Now to be fair, while it is super convenient, it is not going to give a quality of espresso similar to a semi-automatic or manual machine. It will likely be much more consistent, but consistently ‘average’ vs. what you can get from a machine like a Breville Barista Touch/Pro/Express (or other semi-automatic). Ideally, you get a 2:1 ratio of coffee in about 25-35 seconds. That is, 18g of ground coffee should yield 36g of espresso in 25-35 seconds on my Breville. On the Philips, it’s 10-14g of ground coffee yielding 30-40g of coffee in about 15 seconds. Clearly, that will result in a less than ideal espresso. I wish there was a way to slow down the extraction like some superautomatics.Reliability – no issues so far. Simple weekly cleaning (rinsing and lubrication of the brew group) per the instructions is all that is needed.————-I’ve wanted a good espresso machine for a long time and I have experimented with many before this Philips 3200 (and then later traded in to get a 5400 with more features including ability to make double shots for all drinks).First, I tried the manual – definitely cheaper, but also more of a hassle with lots of bad shots, some great shots and a bit of mess each time. Not for me.I also tried Nespresso and for work, it does a great job as there is no clean up (provided you are not using the milk frother). But it is not cheap – machines are $300-$700 (or more) and the coffee is 70-85-cents each, meaning a double shot latte is pushing $2+ milk, which can add up over time.So – I looked into fully automatic machines and for the longest time I have wanted one, but they are VERY pricey (many are $2k+) and also require extensive maintenance / cleaning.I mean, Jura, which makes some great machines, suggests that after each milk drink, you run a rinse & cleaning cycle. This is a bit excessive, but certainly at least once a day you need to do it and it involves getting a tablet, some water, running the hose through the solution… no thank you.This Philips is a game changer in that regard. The milk jug is stand-alone meaning there is no ‘hose’ that the milk runs through, and it doesn’t go into the machine at all. It is all managed via the frothing jug, which comes apart in two (well, three parts including the lid) making it super easy to rinse off. That’s it.In terms of making good coffee, I followed some videos online that suggested adjusting the grind right away to 3 or 4 and it made a world of difference. Immediately the pucks became much less soupy and more solid.In terms of the touch screen, it is pretty basic, but in all honesty, for what you are wanting to make, it does a great job. You can customize the espresso strength, ml, and shots and also adjust how much milk you want.I can’t speak to longevity yet, but so far, it is doing great and I’m loving this machine more than I even thought I would.
104 people found this helpful
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
Barbarita Reiter –
Great for lattes.
I have only tried the espresso and latte options and, though the latte machiatto has way too much milk/foam, I have found the perfect combination to make a latte. I have had to adjust the grinder size (I now have it on 3) and the bean strength (2 bean strength for espresso and full strength for the latte). I pour an espresso and then a latte with level 2 for the milk. I used to do pour over and this is so much quicker & easier. Yes, it is a lot of money for a cup or two of coffee (latte) a day but I had a gift card for my birthday (which basically took care of a little more than the tax 🙂 ) so I decided to splurge on myself. I took off a star as it is made of a lot of plastic.
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
Chris R –
This is pretty good
Came from a Nespresso Vertuo machine to this. I like that I can make various coffee drinks. I mostly make regular coffee but have the option of a capuccino when I want it. Great Prime Day deal last October. Some things to note:1. Is it loud? Yes it makes noise. It grinds coffee beans and all, but it doesn’t run very long, so it becomes “normal” after a few times.2. Does it use water? Yeah, some people mention it uses a lot and leaves a lot in the drip tray. If you are making anything that uses the Lattego milk function, it will use more water as it uses steam (that comes from water) to froth up the milk. The extra water is a by-product of the steam. When I make regular coffee there is very little water in the tray. Still wish the water capacity was bigger. I find myself drinking more coffee now cause I like the coffee I get from the machine.3. Is it hot enough? Yeah….when it exits the machine it is around 196 degrees. I placed a thermometer in the coffee stream coming out of the machine (at the highest temp setting). The National Coffee Association recommends 195-205 degrees as the Optimal temp for extraction. Going straight into a cooler vessel (mug/glass whatever) it won’t stay hot forever, plus it won’t make like 12 oz cups like a K-Cup machine does, so it will cool faster. I like to add half and half to my coffee. With this machine I learned to heat my half and half in the microwave before it brews into the cup. Not really a pain just something different I am used to. Still wish it went to 205 degrees, just a little extra would be great.4. I use the coffee function and use the top settings for water amount and get the right size for my mug. I run it twice for a travel mug.5. It makes a pretty decent coffee, strong enough. I left it at the grind setting it came with. I remember when I tried the coffee at a Williams Sonoma store, I asked the demo person what setting they had it at, and the sample coffee was good.6. Keep the drip tray and grounds catcher container empty. I let the grounds stack up and the machine wouldn’t brew. My fault. Just empty and continue. I cancelled a brew mid stream when I realized the grinder was making a different sound (out of beans, my fault). It wouldn’t do anything after I paused, so I unplugged it and plugged it back in and it was fine.7. Clean the unit as described in the manual or watch the Philips video on YouTube. Nothing crazy hard, just let it dry for the rest of the day. I find the sliding channels for the water container build up some coffee grounds, I just wipe it down with a damp paper towel. I did one descale recently, again, follow the directions and it’s fine. Also ran one of the oil remover tablets as well. These machines cost money so take care of it.8. Break in period, follow it. I admit it was a bit more than I would have liked. Bought some cheap beans to run through the break in. A bit of a negative.9. Enjoy exploring the choice of whole bean coffee out there. I’m finally settling into a few that I can find easily and close by.10. I like to add flavored syrups etc to the milk in the container before I brew. Really mixes the flavor in well. And easy hot water rinse for the milk container afterwards. Careful removing the clear container from the base, I broke mine the first time, as I didn’t push the tab down to remove the clear container.11. Machine looks nice in the kitchen. If you want the extra Wow go for one of the models with the LCD screen.Overall a good machine that requires a learning curve. It may be too much for some to want to learn or bother with the cleaning, break in period etc. But if you want a coffee adventure this machine will provide it. No complaints, no issues for me.Update: being away from home a while and I had my first coffee from this machine in a few weeks….I missed it. The coffee this morning was so much more flavorful. Lavazza Classico Beans are fantastic for the coffee function.
35 people found this helpful
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
ladonna –
The company honors the warranty.
My husband and I purchased a “used” Philips coffee machine from Amazon. The used description was due to box damage. Due to a move, the machine was barely used before being boxed up again for a couple months. When we were able to unpack, we were so excited to set up the coffee machine again. It has several different coffee options all from fresh ground beans. We were loving it, but after a few months it started making a loud noise and quit working. Initially we just assumed it was our sad loss due to having purchased it “used”. But then we looked into the phone number for Philips. After a bit of a hold, I was able to talk to someone who assured me the machine was still under warranty and walked me through the process of giving them the information they needed to send a return label for the pickup of the machine. Everything went smoothly. The team at Philips not only ordered a part and fixed the machine, but kept us informed as they went. After only about 2 weeks, the machine was returned to us and we are back in business again. I am a bit nervous that something will happen to the machine when it is no longer under warranty, but as far as the service when under warranty, it is great. Thank you Philips company and team.
Mom of 5 –
Loving it!
We’ve had this for about a month now, but it’s been a month of lockdown and between us and our 3 teenagers it’s probably made 400 cups of coffee/espresso/latte/cappuccino–no exaggeration, I used a calculator. There’s a reason we decided to take the plunge and invest in a pricey machine like this. We went from a $130 espresso machine with a manual foamer & a Ninja drip coffee maker side by side to this guy. So I feel pretty secure in writing up some initial evaluations on this.The positives:-What pushed us over the edge on choosing this one after 3 solid days of research was the milk foaming system. No tubes for the milk to travel through means no where for it to sit and get gross. Also, once a week or so you can open the whole thing up and really clean it all out–get rid of any and all built up grounds (not that there have been many at all). You’re also supposed to lubricate the pump once every 2 months I believe (my husband has that in his calendar).Many of those pieces are dishwasher safe–the milk container, the overflow and puck trash bin pieces. Love that. It feels very clean.-It felt a little overwhelming at first, but it’s actually very simple to use. Really–our 8 year old makes our coffee for us happily. “Make mommy a latte please? 2 coffee and 2 foam, thanks”. And our younger girls love making just foamed milk to add to tea, once we showed them the workaround for that.-Obviously, the coffee. It makes a mean latte, my cup of choice. The espresso is good, the standard cup of coffee is good, the cappuccino is yummy. You have three options for “aroma” level, coffee level, and foam level–so quite a bit of personalization–on the milk + coffee drinks.Somewhere in a neutral area here related to that I have to comment on the coffee beans–many commented that you can NOT use oily beans and this is absolutely true. They will have trouble scootching down the hopper. And oily beans are not good beans anyway 🙂 So if you’re investing in an $800 machine, do yourself a favor and don’t buy oily ::coughstarbuckscough:: beans that won’t work (and won’t taste great). We’ve tried 5 different types of beans so far, some really good, some just good, some fair. We love trying different types and will keep going until we find *the one* for this machine. So I won’t put that in the “cons” list.The cons:-The buttons–particularly the power button–are a little difficult to push. You have to get them in *just* the right spot for it to turn on. A touch annoying, particularly before that first cup of coffee…ironic. There was a few times I had that scared OH NO IT’S BROKEN moment before I found the sweet spot.-The lid for the milk container basically just rests lightly on the top of the milk container. No hinge or no rubber lip to keep it secure. It gets knocked off onto the kitchen tile floor about once a day (since you have to take it out of the fridge every time you want to make a cup). It’s thin plastic and basically a matter of time before it gets busted. It definitely seems like for the price paid it should have been hinged or more securely seated on there.-The machine runs water out at the start and before automatically shutting off. It’s a decent amount, so we keep a mug sitting there now to catch the water. The drip tray does hold quite a bit of water, but by the time it triggers the shut off to tell you that it needs to be emptied it’s VERY full and you’re playing quite the balancing game getting it to the sink without spilling any. So: don’t turn on the machine and put your mug under–wait for the “trash water” to eject first, then put your mug under. Then when you’re done, put the “trash water” mug back under to catch the clean up water.That’s all I’ve got at the moment. Maybe month 2 will change my views, but I think the “cons” are pretty minor and all in all we’re pretty dang happy with our investment.
501 people found this helpful
GK –
Fantastic coffee machine. A few small improvements would make it perfect
First and foremost, I would be remiss if I didn’t state this is an excellent coffee machine. I struggled between 4 and 5 stars because it’s a great machine, but ultimately, it has a few little nags that I would love to see fixed/improved in a future model. My pros list may seem much shorter than my cons list, but that’s only because there isn’t much to be said about the pros that haven’t already been said many times – it makes a great cup of coffee, with little work on my end, and cleans up easily afterward.What I like:* Extremely easy to clean. The brew unit, the milk frother, etc. All of it comes apart easily and can be quickly rinsed in the sink.* Makes a great cup of coffee with little work on my end.* Milk frother is very simple, easy to clean, and yet does a great job of frothing the milk.* Machine feels sturdy, high-quality, and I suspect it will last a long time. It has probably been used 3-5+ times daily for the past year and a half without any hiccups.Things I would like to see improved/changed. If these were implemented, I would sell my current machine and buy a new one.* Larger bean and water reservoir. There is a lot of wasted space on this machine if you open it up. The water reservoir is very narrow and doesn’t hold much water. The bean reservoir is just bad. More on that in my next point.* The bean reservoir. Whoever designed this part of the machine totally and completely missed the mark. It almost feels like an afterthought. It’s shallow and oddly shaped. It doesn’t hold many beans. The shape/design of it causes a lot of beans to get stuck between little plastic extrusions in the container. And worst of all, the beans do not naturally flow into the grinder and constantly require you to remove the lid and manually push the beans down. Just a bad design overall.* I either wish the large size made a larger cup of coffee, or I wish there was a custom button that would allow me to preset my own combination. For example, a custom button that would allow me to brew one large cup, and then one medium cup. I find one large single brew is not much coffee, but two fill my cup to the brim. So, I wind up doing 1 large one, waiting for it to finish, and then doing a medium one. Would be nice to be able to do this with one button press.* Brewing from pre-ground beans is annoying. I keep all of my decaf in ground form since the hopper can only accommodate one type of whole bean at a time. If I’m brewing multiple cups of decaf for guests, you have to long-hold the bean button each time. It’s minor but annoying. It’d be nice if there was just a button I could press one time and it would stay on pre-ground until I turned it off.Overall, it’s a fantastic machine. It was expensive and I have zero regrets. I use it every day, multiple times per day, and it has paid for itself in convenience and cost-savings from buying coffee many times over already.
17 people found this helpful
ladonna –
The company honors the warranty.
My husband and I purchased a “used” Philips coffee machine from Amazon. The used description was due to box damage. Due to a move, the machine was barely used before being boxed up again for a couple months. When we were able to unpack, we were so excited to set up the coffee machine again. It has several different coffee options all from fresh ground beans. We were loving it, but after a few months it started making a loud noise and quit working. Initially we just assumed it was our sad loss due to having purchased it “used”. But then we looked into the phone number for Philips. After a bit of a hold, I was able to talk to someone who assured me the machine was still under warranty and walked me through the process of giving them the information they needed to send a return label for the pickup of the machine. Everything went smoothly. The team at Philips not only ordered a part and fixed the machine, but kept us informed as they went. After only about 2 weeks, the machine was returned to us and we are back in business again. I am a bit nervous that something will happen to the machine when it is no longer under warranty, but as far as the service when under warranty, it is great. Thank you Philips company and team.
Chris R –
This is pretty good
Came from a Nespresso Vertuo machine to this. I like that I can make various coffee drinks. I mostly make regular coffee but have the option of a capuccino when I want it. Great Prime Day deal last October. Some things to note:1. Is it loud? Yes it makes noise. It grinds coffee beans and all, but it doesn’t run very long, so it becomes “normal” after a few times.2. Does it use water? Yeah, some people mention it uses a lot and leaves a lot in the drip tray. If you are making anything that uses the Lattego milk function, it will use more water as it uses steam (that comes from water) to froth up the milk. The extra water is a by-product of the steam. When I make regular coffee there is very little water in the tray. Still wish the water capacity was bigger. I find myself drinking more coffee now cause I like the coffee I get from the machine.3. Is it hot enough? Yeah….when it exits the machine it is around 196 degrees. I placed a thermometer in the coffee stream coming out of the machine (at the highest temp setting). The National Coffee Association recommends 195-205 degrees as the Optimal temp for extraction. Going straight into a cooler vessel (mug/glass whatever) it won’t stay hot forever, plus it won’t make like 12 oz cups like a K-Cup machine does, so it will cool faster. I like to add half and half to my coffee. With this machine I learned to heat my half and half in the microwave before it brews into the cup. Not really a pain just something different I am used to. Still wish it went to 205 degrees, just a little extra would be great.4. I use the coffee function and use the top settings for water amount and get the right size for my mug. I run it twice for a travel mug.5. It makes a pretty decent coffee, strong enough. I left it at the grind setting it came with. I remember when I tried the coffee at a Williams Sonoma store, I asked the demo person what setting they had it at, and the sample coffee was good.6. Keep the drip tray and grounds catcher container empty. I let the grounds stack up and the machine wouldn’t brew. My fault. Just empty and continue. I cancelled a brew mid stream when I realized the grinder was making a different sound (out of beans, my fault). It wouldn’t do anything after I paused, so I unplugged it and plugged it back in and it was fine.7. Clean the unit as described in the manual or watch the Philips video on YouTube. Nothing crazy hard, just let it dry for the rest of the day. I find the sliding channels for the water container build up some coffee grounds, I just wipe it down with a damp paper towel. I did one descale recently, again, follow the directions and it’s fine. Also ran one of the oil remover tablets as well. These machines cost money so take care of it.8. Break in period, follow it. I admit it was a bit more than I would have liked. Bought some cheap beans to run through the break in. A bit of a negative.9. Enjoy exploring the choice of whole bean coffee out there. I’m finally settling into a few that I can find easily and close by.10. I like to add flavored syrups etc to the milk in the container before I brew. Really mixes the flavor in well. And easy hot water rinse for the milk container afterwards. Careful removing the clear container from the base, I broke mine the first time, as I didn’t push the tab down to remove the clear container.11. Machine looks nice in the kitchen. If you want the extra Wow go for one of the models with the LCD screen.Overall a good machine that requires a learning curve. It may be too much for some to want to learn or bother with the cleaning, break in period etc. But if you want a coffee adventure this machine will provide it. No complaints, no issues for me.Update: being away from home a while and I had my first coffee from this machine in a few weeks….I missed it. The coffee this morning was so much more flavorful. Lavazza Classico Beans are fantastic for the coffee function.
35 people found this helpful
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
Smak Johnson –
Good (so far) once adjusted properly and “calibrated”
Not a great start but Ok now. I bought this to replace a Saeco Incanto that had a sensor issue. The Incanto worked perfectly from day one so I was hoping for the same from the 3200 since it appears to have an identicle brew group. The first few brews were watery and didn’t produce a coffee puck, only a small pile of coffee goo. I found some instructions online that said it might take 5 brews or more before the machine self calibrates and starts spitting out well formed pucks. In my case it took about 20-25 brews and I also maxed out the coffee quantity and adjusted the grinder to the finest setting. I also cleaned the brew group which seemed like it wasn’t moving as easily as the Incanto. I think Phillips needs to be more up front with what it might take to get the machine working properly or figure out how to deliver a machine that actual works out of the box. It seems to be working nicely now and the LatteGo feature works great.
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
Barbarita Reiter –
Great for lattes.
I have only tried the espresso and latte options and, though the latte machiatto has way too much milk/foam, I have found the perfect combination to make a latte. I have had to adjust the grinder size (I now have it on 3) and the bean strength (2 bean strength for espresso and full strength for the latte). I pour an espresso and then a latte with level 2 for the milk. I used to do pour over and this is so much quicker & easier. Yes, it is a lot of money for a cup or two of coffee (latte) a day but I had a gift card for my birthday (which basically took care of a little more than the tax 🙂 ) so I decided to splurge on myself. I took off a star as it is made of a lot of plastic.
mel laytner –
Good machine for the price, but with compromises and concerns
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update — 12/19-2019 –So I’ve used this now for a couple of months and, bottom line, am keeping the rating at four stars.I like the simplicity of the machine. It does what it does well and doesn’t pretend to be high end. Sure, I’d love to try a DeLonghi Eleta, but at nearly $2k, I can wait.–I’ve set the “flavor” at maximum and the grind setting to finest. I’ve had no need or desire to change these settings. Now that I’m using very good Italian coffee beans, the pucks are well formed and fairly firm. Still, the “drip time” is about eight seconds. According to an Italian espresso website, the ideal time is between 20-25 seconds for a single shot of espresso to be “pressed” into the cup. I invited a neighbor down for his opinion. He had lived in Italy for a number of years and now uses this massive brass and copper pull down device with a temperature gauge…a lovely piece of Italian art. As soon as he saw the Philips 3200 producing a single shot in about eight seconds, he wouldn’t even taste it (!!)…muttering how most Americans think Starbucks is what espresso should taste like, etc. Oh well…– I pretty much do either a 2x Americano or 2x coffee every morning, and a cappuccino every afternoon. Sometimes I use the separate dosing chute for ground decaf. As I add milk, I’ve adjusted the heat from the default medium to high. It is hot enough for me.–The 2x Americano, set on medium water amount, fills an 8 oz American coffee cup to the brim. If you want room for milk, a gentle touch on the “continue” button stops the water instantly. The 2x coffee, however, fills the cup less, leaving room for milk.–I wish there were a way to program the machine to make a double cappuccino. You can increase/decrease the coffee amount, the water amount, and the steamed milk, but you cannot make a true double. I’ve made a regular size with extra steamed milk and then added a separate shot. Works ok, but still…–The new Lattego milk system is super easy and convenient. But make sure you snap the two halves together well. A couple of times I didn’t and milk poured all over the counter.– I’ve cleaned out the machine every week or so. Usually takes five minutes, but once in a while, you find ground coffee in nukes and crannies and it takes longer.– Bottom line: so far, so good.——(original review below)As far as I can tell, I am the first to review Philips 3200 Series Fully Automatic Espresso Machine w/ LatteGo.I’ve had the device now for three weeks and have made every variety of drink offered. I hope to update this review as experience dictates.Bottom line: currently (10/2019) the lowest priced super-automatic makes good espresso and espresso milk based drinks, but there are trade-offs, compromises and concerns. Also, if you wish to make Latte, look elsewhere.Overview: The most novel part of this machine is its stupidly simple milk carafe. It comes in two parts that snap together. Pour in milk, select one of the two milk-based drinks and watch the machine create steamed milk and nice foam. When finished, the two parts come apart and are easily rinsed clean – no tubes, no straws, no complicated gizmos. I am praying that the plastic tabs that snap the two sections together won’t break off. That would be a real bummer.Background: I have been studying the super automatic market more obsessively than the frog did motor cars in the Wind and the Willow (if you don’t know that Disney classic, you’ve really missed out.) When I spotted this Phillips 3200 for $700, I was intrigued and saved it. The price increased to $799 the next day. A week or two later it dropped to $709 and I bought it. As of this writing in October 2019, it’s back up to $799 just about everywhere.Disclaimer: this is my first automatic espresso maker and I am not a coffee expert but a committed fan. That said, everyone who has tried the espresso, coffee, Americano, Cappuccino, and the Latte Macchiato agree they taste good and are hot enough at factory settings. I posted a video but suggest you search online for better ones from Seattle Coffee Gear and Phillips itself. (I’m not including links because I think Amazon frowns on YouTube attachments.)The machine makes espresso, coffee, and Americano in single or double sizes. To select a double size, tap the appropriate drink button so the red led moves from x1 to x2. It makes two milk-based drinks, Cappuccino and Latte Macchiato in one size only. You can choose from three factory settings for brew strength and water level for all five drinks, and three milk levels for the milk-based drinks. You can also adjust the maximum settings for water and milk – but only for x1 sizes. When making my morning Americano, I wanted a regular American-sized coffee mug, about 8-9 ounces. The x1 size was too short; the x2 size would have poured over the top had I not stopped it. It was surprising (and frustrating) to learn from customer service that you can only adjust the maximum levels of the x1 size. So now I have to keep an eye on it. There is also a way to raise the temperature. I found the default temperature plenty hot and have not played with this. I have no idea how many grams of coffee are ground or the amount of water and milk in CC or ounces are used.The water reservoir claims to hold 61 ounces. Well, on paper, maybe, and without the water filter installed. I measured six-and-a-bit 8-ounce cups – maybe 54 ounces. But the machine stops operating when the water drops below a certain level, maybe 20% from the bottom. Also, the machine uses about an ounce of water to self-clean when turned on, and a bit to self-clean when turned off. If all you drink are espresso and Cappucciano, this may be adequate. More water leaks from the inside of the machine to the drip tray, as per normal in these machines. So if you make regular coffee and Americano, especially x2 to fill a standard American mug (8-9 ounces), you’ll refill the water much more frequently than the 61-ounce spec suggests.The bean hopper claims to hold 11 ounces. I didn’t measure so I can’t confirm. It seemed at first that the beans were not sliding toward the grinder smoothly. But even as the hopper came close to empty, the beans were fed to the grinder. But best to keep an eye on it. There is also port into which you can put pre-ground coffee, like decaf. Use only one scoop. The scoop is included. I tried this twice with decaf and it seemed to work well.When you turn on the machine, the machine’s red led lights flash in sequence and the machine goes into a self-rinse, using about an espresso’s worth of hot water. I timed this process to 60 seconds. It takes perhaps another minute to make an espresso, somewhat longer for a milk-based drink but certainly not unreasonable.The machine turns itself off automatically after maybe 20 minutes or a half hour of no use. As mentioned above, it use a bit of water to self-clean the nozzle. There is no way to set a timer for auto turn on or turn off. You can place cups on top of the machine but it’s not really a cup warmer at all, just a ridged top.Having not had one of these contraptions before, I can’t comment on whether one minute is too long to heat up for the first use in the morning, or whether it is too noisy, relatively speaking. After the deafening racket from my old Nespresso grind and brew, this doesn’t seem bad at all. Others may disagree.I’ve cleaned it per weekly instructions now three times. Takes about five minutes to rinse everything.Overall Positives:– The drinks are strong and tasty. Good crema on espressos, good regular coffee and smooth Americanos. Nice foam and steam from the newly designed LatteGo container. Plenty hot (for everyone who has tried it).– The milk container/frother is stupidly simple and easy to clean, about five seconds under flowing tap water.–I’ve cleaned the brewing mechanism per instructions weekly three times so far. It takes maybe five minutes to do everything required. Simple.Overall negatives:– Am concerned the touch buttons will become increasingly problematic. They already are not very responsive.–Fit and finish of the trip tray and metal cover are poor. It doesn’t fit well into the channel.– Not so much a negative as a fact of life, the 1.7 liter water reservoir will need more frequent filling than you might expect.– I hope the tabs that snap the milk container together do not snap off. If they do, this review will become a 1-star.Why the 4 star rating? Because despite some shortcomings, for me the bottom line is the ease of use and taste of the coffee. Why not 5 stars? wish they had a latte button instead of the latte Macchiato, which is very similar to Cappuccino. Also, the fit and finish ain’t too great, I’m concerned about the plastic tabs on the milk container.
418 people found this helpful
Cindy –
Great options, not always as hot as I’d prefer.
Never thought I’d go this high-end (for me), but when my new single-serve K-brand just wouldn’t make HOT coffee, I pulled the trigger on this during Amazon days (my son had one and loved his).Only thing I’m running into is consistency of hot beverages, sometimes yes/other times not hot, just really warm.I applied my preferred settings, but it isn’t 100% consistent.Regrets? I hate to say a little, yes, just because of temperature.I love the ease of use and the options. Cleaning the unit is also easy.I can get fantastic quality coffee using beans from my local roaster and have froth without doing it myself.There are options you can set for quantity, strength, and size of brewed beverage.If it weren’t for variable temperatures of product, I would comfortably rate it a 5/5.
Mom of 5 –
Loving it!
We’ve had this for about a month now, but it’s been a month of lockdown and between us and our 3 teenagers it’s probably made 400 cups of coffee/espresso/latte/cappuccino–no exaggeration, I used a calculator. There’s a reason we decided to take the plunge and invest in a pricey machine like this. We went from a $130 espresso machine with a manual foamer & a Ninja drip coffee maker side by side to this guy. So I feel pretty secure in writing up some initial evaluations on this.The positives:-What pushed us over the edge on choosing this one after 3 solid days of research was the milk foaming system. No tubes for the milk to travel through means no where for it to sit and get gross. Also, once a week or so you can open the whole thing up and really clean it all out–get rid of any and all built up grounds (not that there have been many at all). You’re also supposed to lubricate the pump once every 2 months I believe (my husband has that in his calendar).Many of those pieces are dishwasher safe–the milk container, the overflow and puck trash bin pieces. Love that. It feels very clean.-It felt a little overwhelming at first, but it’s actually very simple to use. Really–our 8 year old makes our coffee for us happily. “Make mommy a latte please? 2 coffee and 2 foam, thanks”. And our younger girls love making just foamed milk to add to tea, once we showed them the workaround for that.-Obviously, the coffee. It makes a mean latte, my cup of choice. The espresso is good, the standard cup of coffee is good, the cappuccino is yummy. You have three options for “aroma” level, coffee level, and foam level–so quite a bit of personalization–on the milk + coffee drinks.Somewhere in a neutral area here related to that I have to comment on the coffee beans–many commented that you can NOT use oily beans and this is absolutely true. They will have trouble scootching down the hopper. And oily beans are not good beans anyway 🙂 So if you’re investing in an $800 machine, do yourself a favor and don’t buy oily ::coughstarbuckscough:: beans that won’t work (and won’t taste great). We’ve tried 5 different types of beans so far, some really good, some just good, some fair. We love trying different types and will keep going until we find *the one* for this machine. So I won’t put that in the “cons” list.The cons:-The buttons–particularly the power button–are a little difficult to push. You have to get them in *just* the right spot for it to turn on. A touch annoying, particularly before that first cup of coffee…ironic. There was a few times I had that scared OH NO IT’S BROKEN moment before I found the sweet spot.-The lid for the milk container basically just rests lightly on the top of the milk container. No hinge or no rubber lip to keep it secure. It gets knocked off onto the kitchen tile floor about once a day (since you have to take it out of the fridge every time you want to make a cup). It’s thin plastic and basically a matter of time before it gets busted. It definitely seems like for the price paid it should have been hinged or more securely seated on there.-The machine runs water out at the start and before automatically shutting off. It’s a decent amount, so we keep a mug sitting there now to catch the water. The drip tray does hold quite a bit of water, but by the time it triggers the shut off to tell you that it needs to be emptied it’s VERY full and you’re playing quite the balancing game getting it to the sink without spilling any. So: don’t turn on the machine and put your mug under–wait for the “trash water” to eject first, then put your mug under. Then when you’re done, put the “trash water” mug back under to catch the clean up water.That’s all I’ve got at the moment. Maybe month 2 will change my views, but I think the “cons” are pretty minor and all in all we’re pretty dang happy with our investment.
501 people found this helpful
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
ChardoChardo –
Impressive Features, Super easy to Clean (which is rare), Good Value (Update)
UPDATE – January 2023:I’ve had the machine for well over 6 months now and can make a few additional observations, plus clear up some misconceptions from other reviews.Coffee Strength – it call comes down to what you are used to. I’ve read 1-star reviews from those who say it is too strong, and others that say it is too weak. In comparison to a K-cup, it is much stronger. In comparison to a traditional espresso machine, it is much weaker.Coffee Grind – I highly recommend a 3-4 grind setting (or finer). I would not wait 30-days before changing the grinder setting (that’s crazy in my mind)Coffee Choice – do NOT use oily beans. Highly recommend fresh medium roast beans. It is also an Espresso machine, not a coffee machine, so don’t expect the ability to choose different coffees (like a k-cup) or to make 16-oz coffees. You technically could, but you’d need to make 2-4 coffees to get that level of volume.Now to be fair, while it is super convenient, it is not going to give a quality of espresso similar to a semi-automatic or manual machine. It will likely be much more consistent, but consistently ‘average’ vs. what you can get from a machine like a Breville Barista Touch/Pro/Express (or other semi-automatic). Ideally, you get a 2:1 ratio of coffee in about 25-35 seconds. That is, 18g of ground coffee should yield 36g of espresso in 25-35 seconds on my Breville. On the Philips, it’s 10-14g of ground coffee yielding 30-40g of coffee in about 15 seconds. Clearly, that will result in a less than ideal espresso. I wish there was a way to slow down the extraction like some superautomatics.Reliability – no issues so far. Simple weekly cleaning (rinsing and lubrication of the brew group) per the instructions is all that is needed.————-I’ve wanted a good espresso machine for a long time and I have experimented with many before this Philips 3200 (and then later traded in to get a 5400 with more features including ability to make double shots for all drinks).First, I tried the manual – definitely cheaper, but also more of a hassle with lots of bad shots, some great shots and a bit of mess each time. Not for me.I also tried Nespresso and for work, it does a great job as there is no clean up (provided you are not using the milk frother). But it is not cheap – machines are $300-$700 (or more) and the coffee is 70-85-cents each, meaning a double shot latte is pushing $2+ milk, which can add up over time.So – I looked into fully automatic machines and for the longest time I have wanted one, but they are VERY pricey (many are $2k+) and also require extensive maintenance / cleaning.I mean, Jura, which makes some great machines, suggests that after each milk drink, you run a rinse & cleaning cycle. This is a bit excessive, but certainly at least once a day you need to do it and it involves getting a tablet, some water, running the hose through the solution… no thank you.This Philips is a game changer in that regard. The milk jug is stand-alone meaning there is no ‘hose’ that the milk runs through, and it doesn’t go into the machine at all. It is all managed via the frothing jug, which comes apart in two (well, three parts including the lid) making it super easy to rinse off. That’s it.In terms of making good coffee, I followed some videos online that suggested adjusting the grind right away to 3 or 4 and it made a world of difference. Immediately the pucks became much less soupy and more solid.In terms of the touch screen, it is pretty basic, but in all honesty, for what you are wanting to make, it does a great job. You can customize the espresso strength, ml, and shots and also adjust how much milk you want.I can’t speak to longevity yet, but so far, it is doing great and I’m loving this machine more than I even thought I would.
104 people found this helpful
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
Chris R –
This is pretty good
Came from a Nespresso Vertuo machine to this. I like that I can make various coffee drinks. I mostly make regular coffee but have the option of a capuccino when I want it. Great Prime Day deal last October. Some things to note:1. Is it loud? Yes it makes noise. It grinds coffee beans and all, but it doesn’t run very long, so it becomes “normal” after a few times.2. Does it use water? Yeah, some people mention it uses a lot and leaves a lot in the drip tray. If you are making anything that uses the Lattego milk function, it will use more water as it uses steam (that comes from water) to froth up the milk. The extra water is a by-product of the steam. When I make regular coffee there is very little water in the tray. Still wish the water capacity was bigger. I find myself drinking more coffee now cause I like the coffee I get from the machine.3. Is it hot enough? Yeah….when it exits the machine it is around 196 degrees. I placed a thermometer in the coffee stream coming out of the machine (at the highest temp setting). The National Coffee Association recommends 195-205 degrees as the Optimal temp for extraction. Going straight into a cooler vessel (mug/glass whatever) it won’t stay hot forever, plus it won’t make like 12 oz cups like a K-Cup machine does, so it will cool faster. I like to add half and half to my coffee. With this machine I learned to heat my half and half in the microwave before it brews into the cup. Not really a pain just something different I am used to. Still wish it went to 205 degrees, just a little extra would be great.4. I use the coffee function and use the top settings for water amount and get the right size for my mug. I run it twice for a travel mug.5. It makes a pretty decent coffee, strong enough. I left it at the grind setting it came with. I remember when I tried the coffee at a Williams Sonoma store, I asked the demo person what setting they had it at, and the sample coffee was good.6. Keep the drip tray and grounds catcher container empty. I let the grounds stack up and the machine wouldn’t brew. My fault. Just empty and continue. I cancelled a brew mid stream when I realized the grinder was making a different sound (out of beans, my fault). It wouldn’t do anything after I paused, so I unplugged it and plugged it back in and it was fine.7. Clean the unit as described in the manual or watch the Philips video on YouTube. Nothing crazy hard, just let it dry for the rest of the day. I find the sliding channels for the water container build up some coffee grounds, I just wipe it down with a damp paper towel. I did one descale recently, again, follow the directions and it’s fine. Also ran one of the oil remover tablets as well. These machines cost money so take care of it.8. Break in period, follow it. I admit it was a bit more than I would have liked. Bought some cheap beans to run through the break in. A bit of a negative.9. Enjoy exploring the choice of whole bean coffee out there. I’m finally settling into a few that I can find easily and close by.10. I like to add flavored syrups etc to the milk in the container before I brew. Really mixes the flavor in well. And easy hot water rinse for the milk container afterwards. Careful removing the clear container from the base, I broke mine the first time, as I didn’t push the tab down to remove the clear container.11. Machine looks nice in the kitchen. If you want the extra Wow go for one of the models with the LCD screen.Overall a good machine that requires a learning curve. It may be too much for some to want to learn or bother with the cleaning, break in period etc. But if you want a coffee adventure this machine will provide it. No complaints, no issues for me.Update: being away from home a while and I had my first coffee from this machine in a few weeks….I missed it. The coffee this morning was so much more flavorful. Lavazza Classico Beans are fantastic for the coffee function.
35 people found this helpful
Chris R –
This is pretty good
Came from a Nespresso Vertuo machine to this. I like that I can make various coffee drinks. I mostly make regular coffee but have the option of a capuccino when I want it. Great Prime Day deal last October. Some things to note:1. Is it loud? Yes it makes noise. It grinds coffee beans and all, but it doesn’t run very long, so it becomes “normal” after a few times.2. Does it use water? Yeah, some people mention it uses a lot and leaves a lot in the drip tray. If you are making anything that uses the Lattego milk function, it will use more water as it uses steam (that comes from water) to froth up the milk. The extra water is a by-product of the steam. When I make regular coffee there is very little water in the tray. Still wish the water capacity was bigger. I find myself drinking more coffee now cause I like the coffee I get from the machine.3. Is it hot enough? Yeah….when it exits the machine it is around 196 degrees. I placed a thermometer in the coffee stream coming out of the machine (at the highest temp setting). The National Coffee Association recommends 195-205 degrees as the Optimal temp for extraction. Going straight into a cooler vessel (mug/glass whatever) it won’t stay hot forever, plus it won’t make like 12 oz cups like a K-Cup machine does, so it will cool faster. I like to add half and half to my coffee. With this machine I learned to heat my half and half in the microwave before it brews into the cup. Not really a pain just something different I am used to. Still wish it went to 205 degrees, just a little extra would be great.4. I use the coffee function and use the top settings for water amount and get the right size for my mug. I run it twice for a travel mug.5. It makes a pretty decent coffee, strong enough. I left it at the grind setting it came with. I remember when I tried the coffee at a Williams Sonoma store, I asked the demo person what setting they had it at, and the sample coffee was good.6. Keep the drip tray and grounds catcher container empty. I let the grounds stack up and the machine wouldn’t brew. My fault. Just empty and continue. I cancelled a brew mid stream when I realized the grinder was making a different sound (out of beans, my fault). It wouldn’t do anything after I paused, so I unplugged it and plugged it back in and it was fine.7. Clean the unit as described in the manual or watch the Philips video on YouTube. Nothing crazy hard, just let it dry for the rest of the day. I find the sliding channels for the water container build up some coffee grounds, I just wipe it down with a damp paper towel. I did one descale recently, again, follow the directions and it’s fine. Also ran one of the oil remover tablets as well. These machines cost money so take care of it.8. Break in period, follow it. I admit it was a bit more than I would have liked. Bought some cheap beans to run through the break in. A bit of a negative.9. Enjoy exploring the choice of whole bean coffee out there. I’m finally settling into a few that I can find easily and close by.10. I like to add flavored syrups etc to the milk in the container before I brew. Really mixes the flavor in well. And easy hot water rinse for the milk container afterwards. Careful removing the clear container from the base, I broke mine the first time, as I didn’t push the tab down to remove the clear container.11. Machine looks nice in the kitchen. If you want the extra Wow go for one of the models with the LCD screen.Overall a good machine that requires a learning curve. It may be too much for some to want to learn or bother with the cleaning, break in period etc. But if you want a coffee adventure this machine will provide it. No complaints, no issues for me.Update: being away from home a while and I had my first coffee from this machine in a few weeks….I missed it. The coffee this morning was so much more flavorful. Lavazza Classico Beans are fantastic for the coffee function.
35 people found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
Barbarita Reiter –
Great for lattes.
I have only tried the espresso and latte options and, though the latte machiatto has way too much milk/foam, I have found the perfect combination to make a latte. I have had to adjust the grinder size (I now have it on 3) and the bean strength (2 bean strength for espresso and full strength for the latte). I pour an espresso and then a latte with level 2 for the milk. I used to do pour over and this is so much quicker & easier. Yes, it is a lot of money for a cup or two of coffee (latte) a day but I had a gift card for my birthday (which basically took care of a little more than the tax 🙂 ) so I decided to splurge on myself. I took off a star as it is made of a lot of plastic.
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
Barbarita Reiter –
Great for lattes.
I have only tried the espresso and latte options and, though the latte machiatto has way too much milk/foam, I have found the perfect combination to make a latte. I have had to adjust the grinder size (I now have it on 3) and the bean strength (2 bean strength for espresso and full strength for the latte). I pour an espresso and then a latte with level 2 for the milk. I used to do pour over and this is so much quicker & easier. Yes, it is a lot of money for a cup or two of coffee (latte) a day but I had a gift card for my birthday (which basically took care of a little more than the tax 🙂 ) so I decided to splurge on myself. I took off a star as it is made of a lot of plastic.
Barbarita Reiter –
Great for lattes.
I have only tried the espresso and latte options and, though the latte machiatto has way too much milk/foam, I have found the perfect combination to make a latte. I have had to adjust the grinder size (I now have it on 3) and the bean strength (2 bean strength for espresso and full strength for the latte). I pour an espresso and then a latte with level 2 for the milk. I used to do pour over and this is so much quicker & easier. Yes, it is a lot of money for a cup or two of coffee (latte) a day but I had a gift card for my birthday (which basically took care of a little more than the tax 🙂 ) so I decided to splurge on myself. I took off a star as it is made of a lot of plastic.
ChardoChardo –
Impressive Features, Super easy to Clean (which is rare), Good Value (Update)
UPDATE – January 2023:I’ve had the machine for well over 6 months now and can make a few additional observations, plus clear up some misconceptions from other reviews.Coffee Strength – it call comes down to what you are used to. I’ve read 1-star reviews from those who say it is too strong, and others that say it is too weak. In comparison to a K-cup, it is much stronger. In comparison to a traditional espresso machine, it is much weaker.Coffee Grind – I highly recommend a 3-4 grind setting (or finer). I would not wait 30-days before changing the grinder setting (that’s crazy in my mind)Coffee Choice – do NOT use oily beans. Highly recommend fresh medium roast beans. It is also an Espresso machine, not a coffee machine, so don’t expect the ability to choose different coffees (like a k-cup) or to make 16-oz coffees. You technically could, but you’d need to make 2-4 coffees to get that level of volume.Now to be fair, while it is super convenient, it is not going to give a quality of espresso similar to a semi-automatic or manual machine. It will likely be much more consistent, but consistently ‘average’ vs. what you can get from a machine like a Breville Barista Touch/Pro/Express (or other semi-automatic). Ideally, you get a 2:1 ratio of coffee in about 25-35 seconds. That is, 18g of ground coffee should yield 36g of espresso in 25-35 seconds on my Breville. On the Philips, it’s 10-14g of ground coffee yielding 30-40g of coffee in about 15 seconds. Clearly, that will result in a less than ideal espresso. I wish there was a way to slow down the extraction like some superautomatics.Reliability – no issues so far. Simple weekly cleaning (rinsing and lubrication of the brew group) per the instructions is all that is needed.————-I’ve wanted a good espresso machine for a long time and I have experimented with many before this Philips 3200 (and then later traded in to get a 5400 with more features including ability to make double shots for all drinks).First, I tried the manual – definitely cheaper, but also more of a hassle with lots of bad shots, some great shots and a bit of mess each time. Not for me.I also tried Nespresso and for work, it does a great job as there is no clean up (provided you are not using the milk frother). But it is not cheap – machines are $300-$700 (or more) and the coffee is 70-85-cents each, meaning a double shot latte is pushing $2+ milk, which can add up over time.So – I looked into fully automatic machines and for the longest time I have wanted one, but they are VERY pricey (many are $2k+) and also require extensive maintenance / cleaning.I mean, Jura, which makes some great machines, suggests that after each milk drink, you run a rinse & cleaning cycle. This is a bit excessive, but certainly at least once a day you need to do it and it involves getting a tablet, some water, running the hose through the solution… no thank you.This Philips is a game changer in that regard. The milk jug is stand-alone meaning there is no ‘hose’ that the milk runs through, and it doesn’t go into the machine at all. It is all managed via the frothing jug, which comes apart in two (well, three parts including the lid) making it super easy to rinse off. That’s it.In terms of making good coffee, I followed some videos online that suggested adjusting the grind right away to 3 or 4 and it made a world of difference. Immediately the pucks became much less soupy and more solid.In terms of the touch screen, it is pretty basic, but in all honesty, for what you are wanting to make, it does a great job. You can customize the espresso strength, ml, and shots and also adjust how much milk you want.I can’t speak to longevity yet, but so far, it is doing great and I’m loving this machine more than I even thought I would.
104 people found this helpful
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
Hoarder –
Kind of life changing
Purchased this as a big splurge for our household for Christmas (randomly happened upon it being 30% off sometime in November so I added the 4 year warranty onto it and still saved a ton!). Purchased the Latte Go version (w/Americano setting). Packing was clever and nothing was missing or broken. It looks gorgeous on the counter. We replaced 2 machines with it and it saves so much space. We’ve been playing around with it for a few weeks. We have used every setting so far, w/ground beans and whole beans. Some things that I have noticed.-Right out of the gate we adjusted to the max temp. It’s not lava hot like we usually prefer but it’s def hotter than the standard initial setting.-We were having trouble getting the right grind size so we actually went into W-S store and asked an associate to demo their machine for us. The coffee they brewed was perfect, so they let me take the top off and take a pic of their grind setting so I could replicate it at home. The little indicator that shows you which grind size you have selected is a little nub on the inside wall of the area where the beans go, and the dial next to the little nub has settings 1 – 12. Their setting was 6. I changed ours and everything has been great since. I don’t know if this is how it comes out of the box since I had already changed ours. (Note, you’re not supposed to adjust it unless it’s actively grinding, according to the book, and you have to press down and turn. I didn’t know this and got a few extra clicks out of mine prob when I shouldn’t have attempted. Thought I broke it tbh but it’s been working fine. Just be careful!)-Def invest in good beans. We’ve tried light, med, and dark espresso roast whole beans. We love flavored coffee but light brew flavored whole bean coffees just don’t have much flavor at all when brewed out of this machine. The taste is improved w/flavored pre-ground beans in the bypass chute for some reason. W-S recommended Illy whole bean Classico medium roast, so we got a can (readily avail at groceries, Target, etc) and we are really enjoying it (we are solid black coffee drinkers but these med roast beans w/flavored frothed creamer on top is such a nice treat). I think what we may do is keep these Illy beans in the top and by our normal flavored pre-ground stuff to use in the bypass chut.-Speaking of ground beans, the bypass has been really hit or miss for me but it seems to work most of the time by loading the grounds in BEFORE pressing any setting buttons at all. The scoop size is perfect, you don’t need to overfill it or pour more in or they will just be wasted down in the beans collection bin. Keep the little door flap open to help the chute dry out, steam does get in there when you brew and the grounds can stick inside.-(Also something that I found interesting. We were using a reusable k-cup in our old Keurig and I used the Philips scoop and filled it to compare the ground beans amount. One scoop filled the reusable k-cup to the top. So I find it interesting that I could brew a whole 16oz cup of coffee with the same amount of grounds in the keurig but in this machine anything over 6 is like water….? Prob has to do w/the pressure or something but i’m no coffee-scientist so we’ll move on. lol)-The beans collection bin, yes it will always have some water in it. Our pucks started to be formed more solidly after week 2, but water will get in there anyway because of the rinse cycle. The empty light will turn on after a certain number of brews, not when it’s actually full. And since it’s not actually full you don’t really have to empty it, you can just pull the drawer out all the way and push it back in again and the light will reset.-We were able to adjust the Espresso 1x setting to 2 oz without losing any flavor.-Coffee 1x setting is preset to brew 6 oz. I tried to increase it and it maxed out at 8 oz but the coffee was basically cloudy water. Bumped it back down to 6 oz. We’ve given up on trying to increase the fluid volume on any other types of brews because it seems that where it is preset at max gives the best flavor. Just keep re-pressing the brews until your cup is as full as you want.-Max cup height that will fit on the tray is 6 1/4″. (We have 2 stainless tumblers that fit perfectly and hold 16 oz, we just brew multiple times to fill them as high as we want).-Latte go is great when I figured out the higher you fill it up, the thicker/frothier the product gets. I like a super thick whip but initially was trying not to waste milk so I was only filling it to the bottom line. It was just coming out steamed and was splattering everywhere. We’ve frothed organic 2% milk and Chobani dairy flavored creamer (whole strength and cut with half 2% milk, if that makes sense) and both work great.-Hot water is dispensed from the little nub where the Latte Go attaches, and it seems to dispense about 10 oz (altho I haven’t measured specifically). I drink hot lemon water every am and it comes out piping hot. I love that it’s pure clean water too and doesn’t have coffee residue in it like it did coming out of the keurig.-The unit cleans itself every time it turns off and every time you turn it on. Not much water comes out each time but we like to keep a cup underneath so we don’t have to empty the tray as often.-I have been cleaning the machine weekly, by pulling the whole brew group out and rinsing it under water but what i’m surprised the most by is how much grounds is still everywhere inside the machine (prob from my failed attempts at using the ground coffee bypass chute lol) I really have to get in there and try to get all of the grounds out which is a pain. There are so many little crevices that the grounds find to hide in. I wish the unit would have come w/a little brush to help swipe them out.Overall, we are pleased! It’s def more work than we expected to get the beverages where we want them but I expected that. It’s so fun to have the variety and save the counter space. I will update my review as I notice more things or if any issues arise but so far we really love it!
189 people found this helpful
Hoarder –
Kind of life changing
Purchased this as a big splurge for our household for Christmas (randomly happened upon it being 30% off sometime in November so I added the 4 year warranty onto it and still saved a ton!). Purchased the Latte Go version (w/Americano setting). Packing was clever and nothing was missing or broken. It looks gorgeous on the counter. We replaced 2 machines with it and it saves so much space. We’ve been playing around with it for a few weeks. We have used every setting so far, w/ground beans and whole beans. Some things that I have noticed.-Right out of the gate we adjusted to the max temp. It’s not lava hot like we usually prefer but it’s def hotter than the standard initial setting.-We were having trouble getting the right grind size so we actually went into W-S store and asked an associate to demo their machine for us. The coffee they brewed was perfect, so they let me take the top off and take a pic of their grind setting so I could replicate it at home. The little indicator that shows you which grind size you have selected is a little nub on the inside wall of the area where the beans go, and the dial next to the little nub has settings 1 – 12. Their setting was 6. I changed ours and everything has been great since. I don’t know if this is how it comes out of the box since I had already changed ours. (Note, you’re not supposed to adjust it unless it’s actively grinding, according to the book, and you have to press down and turn. I didn’t know this and got a few extra clicks out of mine prob when I shouldn’t have attempted. Thought I broke it tbh but it’s been working fine. Just be careful!)-Def invest in good beans. We’ve tried light, med, and dark espresso roast whole beans. We love flavored coffee but light brew flavored whole bean coffees just don’t have much flavor at all when brewed out of this machine. The taste is improved w/flavored pre-ground beans in the bypass chute for some reason. W-S recommended Illy whole bean Classico medium roast, so we got a can (readily avail at groceries, Target, etc) and we are really enjoying it (we are solid black coffee drinkers but these med roast beans w/flavored frothed creamer on top is such a nice treat). I think what we may do is keep these Illy beans in the top and by our normal flavored pre-ground stuff to use in the bypass chut.-Speaking of ground beans, the bypass has been really hit or miss for me but it seems to work most of the time by loading the grounds in BEFORE pressing any setting buttons at all. The scoop size is perfect, you don’t need to overfill it or pour more in or they will just be wasted down in the beans collection bin. Keep the little door flap open to help the chute dry out, steam does get in there when you brew and the grounds can stick inside.-(Also something that I found interesting. We were using a reusable k-cup in our old Keurig and I used the Philips scoop and filled it to compare the ground beans amount. One scoop filled the reusable k-cup to the top. So I find it interesting that I could brew a whole 16oz cup of coffee with the same amount of grounds in the keurig but in this machine anything over 6 is like water….? Prob has to do w/the pressure or something but i’m no coffee-scientist so we’ll move on. lol)-The beans collection bin, yes it will always have some water in it. Our pucks started to be formed more solidly after week 2, but water will get in there anyway because of the rinse cycle. The empty light will turn on after a certain number of brews, not when it’s actually full. And since it’s not actually full you don’t really have to empty it, you can just pull the drawer out all the way and push it back in again and the light will reset.-We were able to adjust the Espresso 1x setting to 2 oz without losing any flavor.-Coffee 1x setting is preset to brew 6 oz. I tried to increase it and it maxed out at 8 oz but the coffee was basically cloudy water. Bumped it back down to 6 oz. We’ve given up on trying to increase the fluid volume on any other types of brews because it seems that where it is preset at max gives the best flavor. Just keep re-pressing the brews until your cup is as full as you want.-Max cup height that will fit on the tray is 6 1/4″. (We have 2 stainless tumblers that fit perfectly and hold 16 oz, we just brew multiple times to fill them as high as we want).-Latte go is great when I figured out the higher you fill it up, the thicker/frothier the product gets. I like a super thick whip but initially was trying not to waste milk so I was only filling it to the bottom line. It was just coming out steamed and was splattering everywhere. We’ve frothed organic 2% milk and Chobani dairy flavored creamer (whole strength and cut with half 2% milk, if that makes sense) and both work great.-Hot water is dispensed from the little nub where the Latte Go attaches, and it seems to dispense about 10 oz (altho I haven’t measured specifically). I drink hot lemon water every am and it comes out piping hot. I love that it’s pure clean water too and doesn’t have coffee residue in it like it did coming out of the keurig.-The unit cleans itself every time it turns off and every time you turn it on. Not much water comes out each time but we like to keep a cup underneath so we don’t have to empty the tray as often.-I have been cleaning the machine weekly, by pulling the whole brew group out and rinsing it under water but what i’m surprised the most by is how much grounds is still everywhere inside the machine (prob from my failed attempts at using the ground coffee bypass chute lol) I really have to get in there and try to get all of the grounds out which is a pain. There are so many little crevices that the grounds find to hide in. I wish the unit would have come w/a little brush to help swipe them out.Overall, we are pleased! It’s def more work than we expected to get the beverages where we want them but I expected that. It’s so fun to have the variety and save the counter space. I will update my review as I notice more things or if any issues arise but so far we really love it!
189 people found this helpful
Mom of 5 –
Loving it!
We’ve had this for about a month now, but it’s been a month of lockdown and between us and our 3 teenagers it’s probably made 400 cups of coffee/espresso/latte/cappuccino–no exaggeration, I used a calculator. There’s a reason we decided to take the plunge and invest in a pricey machine like this. We went from a $130 espresso machine with a manual foamer & a Ninja drip coffee maker side by side to this guy. So I feel pretty secure in writing up some initial evaluations on this.The positives:-What pushed us over the edge on choosing this one after 3 solid days of research was the milk foaming system. No tubes for the milk to travel through means no where for it to sit and get gross. Also, once a week or so you can open the whole thing up and really clean it all out–get rid of any and all built up grounds (not that there have been many at all). You’re also supposed to lubricate the pump once every 2 months I believe (my husband has that in his calendar).Many of those pieces are dishwasher safe–the milk container, the overflow and puck trash bin pieces. Love that. It feels very clean.-It felt a little overwhelming at first, but it’s actually very simple to use. Really–our 8 year old makes our coffee for us happily. “Make mommy a latte please? 2 coffee and 2 foam, thanks”. And our younger girls love making just foamed milk to add to tea, once we showed them the workaround for that.-Obviously, the coffee. It makes a mean latte, my cup of choice. The espresso is good, the standard cup of coffee is good, the cappuccino is yummy. You have three options for “aroma” level, coffee level, and foam level–so quite a bit of personalization–on the milk + coffee drinks.Somewhere in a neutral area here related to that I have to comment on the coffee beans–many commented that you can NOT use oily beans and this is absolutely true. They will have trouble scootching down the hopper. And oily beans are not good beans anyway 🙂 So if you’re investing in an $800 machine, do yourself a favor and don’t buy oily ::coughstarbuckscough:: beans that won’t work (and won’t taste great). We’ve tried 5 different types of beans so far, some really good, some just good, some fair. We love trying different types and will keep going until we find *the one* for this machine. So I won’t put that in the “cons” list.The cons:-The buttons–particularly the power button–are a little difficult to push. You have to get them in *just* the right spot for it to turn on. A touch annoying, particularly before that first cup of coffee…ironic. There was a few times I had that scared OH NO IT’S BROKEN moment before I found the sweet spot.-The lid for the milk container basically just rests lightly on the top of the milk container. No hinge or no rubber lip to keep it secure. It gets knocked off onto the kitchen tile floor about once a day (since you have to take it out of the fridge every time you want to make a cup). It’s thin plastic and basically a matter of time before it gets busted. It definitely seems like for the price paid it should have been hinged or more securely seated on there.-The machine runs water out at the start and before automatically shutting off. It’s a decent amount, so we keep a mug sitting there now to catch the water. The drip tray does hold quite a bit of water, but by the time it triggers the shut off to tell you that it needs to be emptied it’s VERY full and you’re playing quite the balancing game getting it to the sink without spilling any. So: don’t turn on the machine and put your mug under–wait for the “trash water” to eject first, then put your mug under. Then when you’re done, put the “trash water” mug back under to catch the clean up water.That’s all I’ve got at the moment. Maybe month 2 will change my views, but I think the “cons” are pretty minor and all in all we’re pretty dang happy with our investment.
501 people found this helpful
Chris R –
This is pretty good
Came from a Nespresso Vertuo machine to this. I like that I can make various coffee drinks. I mostly make regular coffee but have the option of a capuccino when I want it. Great Prime Day deal last October. Some things to note:1. Is it loud? Yes it makes noise. It grinds coffee beans and all, but it doesn’t run very long, so it becomes “normal” after a few times.2. Does it use water? Yeah, some people mention it uses a lot and leaves a lot in the drip tray. If you are making anything that uses the Lattego milk function, it will use more water as it uses steam (that comes from water) to froth up the milk. The extra water is a by-product of the steam. When I make regular coffee there is very little water in the tray. Still wish the water capacity was bigger. I find myself drinking more coffee now cause I like the coffee I get from the machine.3. Is it hot enough? Yeah….when it exits the machine it is around 196 degrees. I placed a thermometer in the coffee stream coming out of the machine (at the highest temp setting). The National Coffee Association recommends 195-205 degrees as the Optimal temp for extraction. Going straight into a cooler vessel (mug/glass whatever) it won’t stay hot forever, plus it won’t make like 12 oz cups like a K-Cup machine does, so it will cool faster. I like to add half and half to my coffee. With this machine I learned to heat my half and half in the microwave before it brews into the cup. Not really a pain just something different I am used to. Still wish it went to 205 degrees, just a little extra would be great.4. I use the coffee function and use the top settings for water amount and get the right size for my mug. I run it twice for a travel mug.5. It makes a pretty decent coffee, strong enough. I left it at the grind setting it came with. I remember when I tried the coffee at a Williams Sonoma store, I asked the demo person what setting they had it at, and the sample coffee was good.6. Keep the drip tray and grounds catcher container empty. I let the grounds stack up and the machine wouldn’t brew. My fault. Just empty and continue. I cancelled a brew mid stream when I realized the grinder was making a different sound (out of beans, my fault). It wouldn’t do anything after I paused, so I unplugged it and plugged it back in and it was fine.7. Clean the unit as described in the manual or watch the Philips video on YouTube. Nothing crazy hard, just let it dry for the rest of the day. I find the sliding channels for the water container build up some coffee grounds, I just wipe it down with a damp paper towel. I did one descale recently, again, follow the directions and it’s fine. Also ran one of the oil remover tablets as well. These machines cost money so take care of it.8. Break in period, follow it. I admit it was a bit more than I would have liked. Bought some cheap beans to run through the break in. A bit of a negative.9. Enjoy exploring the choice of whole bean coffee out there. I’m finally settling into a few that I can find easily and close by.10. I like to add flavored syrups etc to the milk in the container before I brew. Really mixes the flavor in well. And easy hot water rinse for the milk container afterwards. Careful removing the clear container from the base, I broke mine the first time, as I didn’t push the tab down to remove the clear container.11. Machine looks nice in the kitchen. If you want the extra Wow go for one of the models with the LCD screen.Overall a good machine that requires a learning curve. It may be too much for some to want to learn or bother with the cleaning, break in period etc. But if you want a coffee adventure this machine will provide it. No complaints, no issues for me.Update: being away from home a while and I had my first coffee from this machine in a few weeks….I missed it. The coffee this morning was so much more flavorful. Lavazza Classico Beans are fantastic for the coffee function.
35 people found this helpful
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
Mom of 5 –
Loving it!
We’ve had this for about a month now, but it’s been a month of lockdown and between us and our 3 teenagers it’s probably made 400 cups of coffee/espresso/latte/cappuccino–no exaggeration, I used a calculator. There’s a reason we decided to take the plunge and invest in a pricey machine like this. We went from a $130 espresso machine with a manual foamer & a Ninja drip coffee maker side by side to this guy. So I feel pretty secure in writing up some initial evaluations on this.The positives:-What pushed us over the edge on choosing this one after 3 solid days of research was the milk foaming system. No tubes for the milk to travel through means no where for it to sit and get gross. Also, once a week or so you can open the whole thing up and really clean it all out–get rid of any and all built up grounds (not that there have been many at all). You’re also supposed to lubricate the pump once every 2 months I believe (my husband has that in his calendar).Many of those pieces are dishwasher safe–the milk container, the overflow and puck trash bin pieces. Love that. It feels very clean.-It felt a little overwhelming at first, but it’s actually very simple to use. Really–our 8 year old makes our coffee for us happily. “Make mommy a latte please? 2 coffee and 2 foam, thanks”. And our younger girls love making just foamed milk to add to tea, once we showed them the workaround for that.-Obviously, the coffee. It makes a mean latte, my cup of choice. The espresso is good, the standard cup of coffee is good, the cappuccino is yummy. You have three options for “aroma” level, coffee level, and foam level–so quite a bit of personalization–on the milk + coffee drinks.Somewhere in a neutral area here related to that I have to comment on the coffee beans–many commented that you can NOT use oily beans and this is absolutely true. They will have trouble scootching down the hopper. And oily beans are not good beans anyway 🙂 So if you’re investing in an $800 machine, do yourself a favor and don’t buy oily ::coughstarbuckscough:: beans that won’t work (and won’t taste great). We’ve tried 5 different types of beans so far, some really good, some just good, some fair. We love trying different types and will keep going until we find *the one* for this machine. So I won’t put that in the “cons” list.The cons:-The buttons–particularly the power button–are a little difficult to push. You have to get them in *just* the right spot for it to turn on. A touch annoying, particularly before that first cup of coffee…ironic. There was a few times I had that scared OH NO IT’S BROKEN moment before I found the sweet spot.-The lid for the milk container basically just rests lightly on the top of the milk container. No hinge or no rubber lip to keep it secure. It gets knocked off onto the kitchen tile floor about once a day (since you have to take it out of the fridge every time you want to make a cup). It’s thin plastic and basically a matter of time before it gets busted. It definitely seems like for the price paid it should have been hinged or more securely seated on there.-The machine runs water out at the start and before automatically shutting off. It’s a decent amount, so we keep a mug sitting there now to catch the water. The drip tray does hold quite a bit of water, but by the time it triggers the shut off to tell you that it needs to be emptied it’s VERY full and you’re playing quite the balancing game getting it to the sink without spilling any. So: don’t turn on the machine and put your mug under–wait for the “trash water” to eject first, then put your mug under. Then when you’re done, put the “trash water” mug back under to catch the clean up water.That’s all I’ve got at the moment. Maybe month 2 will change my views, but I think the “cons” are pretty minor and all in all we’re pretty dang happy with our investment.
501 people found this helpful
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
ladonna –
The company honors the warranty.
My husband and I purchased a “used” Philips coffee machine from Amazon. The used description was due to box damage. Due to a move, the machine was barely used before being boxed up again for a couple months. When we were able to unpack, we were so excited to set up the coffee machine again. It has several different coffee options all from fresh ground beans. We were loving it, but after a few months it started making a loud noise and quit working. Initially we just assumed it was our sad loss due to having purchased it “used”. But then we looked into the phone number for Philips. After a bit of a hold, I was able to talk to someone who assured me the machine was still under warranty and walked me through the process of giving them the information they needed to send a return label for the pickup of the machine. Everything went smoothly. The team at Philips not only ordered a part and fixed the machine, but kept us informed as they went. After only about 2 weeks, the machine was returned to us and we are back in business again. I am a bit nervous that something will happen to the machine when it is no longer under warranty, but as far as the service when under warranty, it is great. Thank you Philips company and team.
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
ChardoChardo –
Impressive Features, Super easy to Clean (which is rare), Good Value (Update)
UPDATE – January 2023:I’ve had the machine for well over 6 months now and can make a few additional observations, plus clear up some misconceptions from other reviews.Coffee Strength – it call comes down to what you are used to. I’ve read 1-star reviews from those who say it is too strong, and others that say it is too weak. In comparison to a K-cup, it is much stronger. In comparison to a traditional espresso machine, it is much weaker.Coffee Grind – I highly recommend a 3-4 grind setting (or finer). I would not wait 30-days before changing the grinder setting (that’s crazy in my mind)Coffee Choice – do NOT use oily beans. Highly recommend fresh medium roast beans. It is also an Espresso machine, not a coffee machine, so don’t expect the ability to choose different coffees (like a k-cup) or to make 16-oz coffees. You technically could, but you’d need to make 2-4 coffees to get that level of volume.Now to be fair, while it is super convenient, it is not going to give a quality of espresso similar to a semi-automatic or manual machine. It will likely be much more consistent, but consistently ‘average’ vs. what you can get from a machine like a Breville Barista Touch/Pro/Express (or other semi-automatic). Ideally, you get a 2:1 ratio of coffee in about 25-35 seconds. That is, 18g of ground coffee should yield 36g of espresso in 25-35 seconds on my Breville. On the Philips, it’s 10-14g of ground coffee yielding 30-40g of coffee in about 15 seconds. Clearly, that will result in a less than ideal espresso. I wish there was a way to slow down the extraction like some superautomatics.Reliability – no issues so far. Simple weekly cleaning (rinsing and lubrication of the brew group) per the instructions is all that is needed.————-I’ve wanted a good espresso machine for a long time and I have experimented with many before this Philips 3200 (and then later traded in to get a 5400 with more features including ability to make double shots for all drinks).First, I tried the manual – definitely cheaper, but also more of a hassle with lots of bad shots, some great shots and a bit of mess each time. Not for me.I also tried Nespresso and for work, it does a great job as there is no clean up (provided you are not using the milk frother). But it is not cheap – machines are $300-$700 (or more) and the coffee is 70-85-cents each, meaning a double shot latte is pushing $2+ milk, which can add up over time.So – I looked into fully automatic machines and for the longest time I have wanted one, but they are VERY pricey (many are $2k+) and also require extensive maintenance / cleaning.I mean, Jura, which makes some great machines, suggests that after each milk drink, you run a rinse & cleaning cycle. This is a bit excessive, but certainly at least once a day you need to do it and it involves getting a tablet, some water, running the hose through the solution… no thank you.This Philips is a game changer in that regard. The milk jug is stand-alone meaning there is no ‘hose’ that the milk runs through, and it doesn’t go into the machine at all. It is all managed via the frothing jug, which comes apart in two (well, three parts including the lid) making it super easy to rinse off. That’s it.In terms of making good coffee, I followed some videos online that suggested adjusting the grind right away to 3 or 4 and it made a world of difference. Immediately the pucks became much less soupy and more solid.In terms of the touch screen, it is pretty basic, but in all honesty, for what you are wanting to make, it does a great job. You can customize the espresso strength, ml, and shots and also adjust how much milk you want.I can’t speak to longevity yet, but so far, it is doing great and I’m loving this machine more than I even thought I would.
104 people found this helpful
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
Benjamin Murphy –
Excellent, does exactly what I wanted it for
My wife’s parents have a fully manual Breville which they and my wife love, but didn’t think my wife would want to commit to the time it took to make a cappuccino. So I started looking at fully automatic cappuccino makers, and this one came up as a well reviewed product which I got on sale (got $200 off on prime day).Overall, I love this thing. Very easy to operate, the only thing you need to do yourself is the maintenance of ensuring there are coffee beans, milk and enough water in it. All no problem at all.Coffee beans go in the top, and get pulled in in the front left corner or that compartment.At first, I didn’t like the fact that it runs water through before each use (when you first turn it on), because I kept forgetting it did this and water ran out in to the runoff water tray which I’d eventually have to empty. As I started to remember it did this, and started putting my mug under it to catch this to pour down the sink, I ended up loving that feature as it effectively clears the water pipe out each time which I enjoy. It does this when it turns off too, so don’t forget that.Set up was easy, the instructions aren’t as clear as the set up video on the product on Amazon, so I used a bit of both.Literally couldn’t give this any better review, it’s a really good quality product that makes nice coffee. I’m not the coffee drinker, that’s my wife, and she loves the coffee it makes.There is no explanation anywhere of what the warning lights on the far right of the control panel mean, even the manual doesn’t tell you – I worked these out myself. Top one means it needs water, middle means the overspill tray needs emptying. Bottom is the ‘uh-oh’ light.Fantastic product, love it and would recommend!
22 people found this helpful
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
GK –
Fantastic coffee machine. A few small improvements would make it perfect
First and foremost, I would be remiss if I didn’t state this is an excellent coffee machine. I struggled between 4 and 5 stars because it’s a great machine, but ultimately, it has a few little nags that I would love to see fixed/improved in a future model. My pros list may seem much shorter than my cons list, but that’s only because there isn’t much to be said about the pros that haven’t already been said many times – it makes a great cup of coffee, with little work on my end, and cleans up easily afterward.What I like:* Extremely easy to clean. The brew unit, the milk frother, etc. All of it comes apart easily and can be quickly rinsed in the sink.* Makes a great cup of coffee with little work on my end.* Milk frother is very simple, easy to clean, and yet does a great job of frothing the milk.* Machine feels sturdy, high-quality, and I suspect it will last a long time. It has probably been used 3-5+ times daily for the past year and a half without any hiccups.Things I would like to see improved/changed. If these were implemented, I would sell my current machine and buy a new one.* Larger bean and water reservoir. There is a lot of wasted space on this machine if you open it up. The water reservoir is very narrow and doesn’t hold much water. The bean reservoir is just bad. More on that in my next point.* The bean reservoir. Whoever designed this part of the machine totally and completely missed the mark. It almost feels like an afterthought. It’s shallow and oddly shaped. It doesn’t hold many beans. The shape/design of it causes a lot of beans to get stuck between little plastic extrusions in the container. And worst of all, the beans do not naturally flow into the grinder and constantly require you to remove the lid and manually push the beans down. Just a bad design overall.* I either wish the large size made a larger cup of coffee, or I wish there was a custom button that would allow me to preset my own combination. For example, a custom button that would allow me to brew one large cup, and then one medium cup. I find one large single brew is not much coffee, but two fill my cup to the brim. So, I wind up doing 1 large one, waiting for it to finish, and then doing a medium one. Would be nice to be able to do this with one button press.* Brewing from pre-ground beans is annoying. I keep all of my decaf in ground form since the hopper can only accommodate one type of whole bean at a time. If I’m brewing multiple cups of decaf for guests, you have to long-hold the bean button each time. It’s minor but annoying. It’d be nice if there was just a button I could press one time and it would stay on pre-ground until I turned it off.Overall, it’s a fantastic machine. It was expensive and I have zero regrets. I use it every day, multiple times per day, and it has paid for itself in convenience and cost-savings from buying coffee many times over already.
17 people found this helpful
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
mel laytner –
Good machine for the price, but with compromises and concerns
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update — 12/19-2019 –So I’ve used this now for a couple of months and, bottom line, am keeping the rating at four stars.I like the simplicity of the machine. It does what it does well and doesn’t pretend to be high end. Sure, I’d love to try a DeLonghi Eleta, but at nearly $2k, I can wait.–I’ve set the “flavor” at maximum and the grind setting to finest. I’ve had no need or desire to change these settings. Now that I’m using very good Italian coffee beans, the pucks are well formed and fairly firm. Still, the “drip time” is about eight seconds. According to an Italian espresso website, the ideal time is between 20-25 seconds for a single shot of espresso to be “pressed” into the cup. I invited a neighbor down for his opinion. He had lived in Italy for a number of years and now uses this massive brass and copper pull down device with a temperature gauge…a lovely piece of Italian art. As soon as he saw the Philips 3200 producing a single shot in about eight seconds, he wouldn’t even taste it (!!)…muttering how most Americans think Starbucks is what espresso should taste like, etc. Oh well…– I pretty much do either a 2x Americano or 2x coffee every morning, and a cappuccino every afternoon. Sometimes I use the separate dosing chute for ground decaf. As I add milk, I’ve adjusted the heat from the default medium to high. It is hot enough for me.–The 2x Americano, set on medium water amount, fills an 8 oz American coffee cup to the brim. If you want room for milk, a gentle touch on the “continue” button stops the water instantly. The 2x coffee, however, fills the cup less, leaving room for milk.–I wish there were a way to program the machine to make a double cappuccino. You can increase/decrease the coffee amount, the water amount, and the steamed milk, but you cannot make a true double. I’ve made a regular size with extra steamed milk and then added a separate shot. Works ok, but still…–The new Lattego milk system is super easy and convenient. But make sure you snap the two halves together well. A couple of times I didn’t and milk poured all over the counter.– I’ve cleaned out the machine every week or so. Usually takes five minutes, but once in a while, you find ground coffee in nukes and crannies and it takes longer.– Bottom line: so far, so good.——(original review below)As far as I can tell, I am the first to review Philips 3200 Series Fully Automatic Espresso Machine w/ LatteGo.I’ve had the device now for three weeks and have made every variety of drink offered. I hope to update this review as experience dictates.Bottom line: currently (10/2019) the lowest priced super-automatic makes good espresso and espresso milk based drinks, but there are trade-offs, compromises and concerns. Also, if you wish to make Latte, look elsewhere.Overview: The most novel part of this machine is its stupidly simple milk carafe. It comes in two parts that snap together. Pour in milk, select one of the two milk-based drinks and watch the machine create steamed milk and nice foam. When finished, the two parts come apart and are easily rinsed clean – no tubes, no straws, no complicated gizmos. I am praying that the plastic tabs that snap the two sections together won’t break off. That would be a real bummer.Background: I have been studying the super automatic market more obsessively than the frog did motor cars in the Wind and the Willow (if you don’t know that Disney classic, you’ve really missed out.) When I spotted this Phillips 3200 for $700, I was intrigued and saved it. The price increased to $799 the next day. A week or two later it dropped to $709 and I bought it. As of this writing in October 2019, it’s back up to $799 just about everywhere.Disclaimer: this is my first automatic espresso maker and I am not a coffee expert but a committed fan. That said, everyone who has tried the espresso, coffee, Americano, Cappuccino, and the Latte Macchiato agree they taste good and are hot enough at factory settings. I posted a video but suggest you search online for better ones from Seattle Coffee Gear and Phillips itself. (I’m not including links because I think Amazon frowns on YouTube attachments.)The machine makes espresso, coffee, and Americano in single or double sizes. To select a double size, tap the appropriate drink button so the red led moves from x1 to x2. It makes two milk-based drinks, Cappuccino and Latte Macchiato in one size only. You can choose from three factory settings for brew strength and water level for all five drinks, and three milk levels for the milk-based drinks. You can also adjust the maximum settings for water and milk – but only for x1 sizes. When making my morning Americano, I wanted a regular American-sized coffee mug, about 8-9 ounces. The x1 size was too short; the x2 size would have poured over the top had I not stopped it. It was surprising (and frustrating) to learn from customer service that you can only adjust the maximum levels of the x1 size. So now I have to keep an eye on it. There is also a way to raise the temperature. I found the default temperature plenty hot and have not played with this. I have no idea how many grams of coffee are ground or the amount of water and milk in CC or ounces are used.The water reservoir claims to hold 61 ounces. Well, on paper, maybe, and without the water filter installed. I measured six-and-a-bit 8-ounce cups – maybe 54 ounces. But the machine stops operating when the water drops below a certain level, maybe 20% from the bottom. Also, the machine uses about an ounce of water to self-clean when turned on, and a bit to self-clean when turned off. If all you drink are espresso and Cappucciano, this may be adequate. More water leaks from the inside of the machine to the drip tray, as per normal in these machines. So if you make regular coffee and Americano, especially x2 to fill a standard American mug (8-9 ounces), you’ll refill the water much more frequently than the 61-ounce spec suggests.The bean hopper claims to hold 11 ounces. I didn’t measure so I can’t confirm. It seemed at first that the beans were not sliding toward the grinder smoothly. But even as the hopper came close to empty, the beans were fed to the grinder. But best to keep an eye on it. There is also port into which you can put pre-ground coffee, like decaf. Use only one scoop. The scoop is included. I tried this twice with decaf and it seemed to work well.When you turn on the machine, the machine’s red led lights flash in sequence and the machine goes into a self-rinse, using about an espresso’s worth of hot water. I timed this process to 60 seconds. It takes perhaps another minute to make an espresso, somewhat longer for a milk-based drink but certainly not unreasonable.The machine turns itself off automatically after maybe 20 minutes or a half hour of no use. As mentioned above, it use a bit of water to self-clean the nozzle. There is no way to set a timer for auto turn on or turn off. You can place cups on top of the machine but it’s not really a cup warmer at all, just a ridged top.Having not had one of these contraptions before, I can’t comment on whether one minute is too long to heat up for the first use in the morning, or whether it is too noisy, relatively speaking. After the deafening racket from my old Nespresso grind and brew, this doesn’t seem bad at all. Others may disagree.I’ve cleaned it per weekly instructions now three times. Takes about five minutes to rinse everything.Overall Positives:– The drinks are strong and tasty. Good crema on espressos, good regular coffee and smooth Americanos. Nice foam and steam from the newly designed LatteGo container. Plenty hot (for everyone who has tried it).– The milk container/frother is stupidly simple and easy to clean, about five seconds under flowing tap water.–I’ve cleaned the brewing mechanism per instructions weekly three times so far. It takes maybe five minutes to do everything required. Simple.Overall negatives:– Am concerned the touch buttons will become increasingly problematic. They already are not very responsive.–Fit and finish of the trip tray and metal cover are poor. It doesn’t fit well into the channel.– Not so much a negative as a fact of life, the 1.7 liter water reservoir will need more frequent filling than you might expect.– I hope the tabs that snap the milk container together do not snap off. If they do, this review will become a 1-star.Why the 4 star rating? Because despite some shortcomings, for me the bottom line is the ease of use and taste of the coffee. Why not 5 stars? wish they had a latte button instead of the latte Macchiato, which is very similar to Cappuccino. Also, the fit and finish ain’t too great, I’m concerned about the plastic tabs on the milk container.
418 people found this helpful
Smak Johnson –
Good (so far) once adjusted properly and “calibrated”
Not a great start but Ok now. I bought this to replace a Saeco Incanto that had a sensor issue. The Incanto worked perfectly from day one so I was hoping for the same from the 3200 since it appears to have an identicle brew group. The first few brews were watery and didn’t produce a coffee puck, only a small pile of coffee goo. I found some instructions online that said it might take 5 brews or more before the machine self calibrates and starts spitting out well formed pucks. In my case it took about 20-25 brews and I also maxed out the coffee quantity and adjusted the grinder to the finest setting. I also cleaned the brew group which seemed like it wasn’t moving as easily as the Incanto. I think Phillips needs to be more up front with what it might take to get the machine working properly or figure out how to deliver a machine that actual works out of the box. It seems to be working nicely now and the LatteGo feature works great.
Kaejauny Tufts –
IN LOOOOVE
I cannot overstate how much I absolutely LOVE this machine. I’ve had it roughly 3 weeks now and I use it 2-3x a day. It is simply a dream. I bought flavored syrups and I have been a coffee making fool! I’ve made both hot and iced coffees and I’m so so SO happy I made this purchase! I have wanted something like this for quite a while.The maintenance is a breeze! Everything is easily rinsed or washed by hand. I have yet to put anything in the dishwasher and likely never will just because that kind of intense heat can warp even heavy duty plastic over time. Not to mention, it takes me 5 mins to rinse and wash all of the components so why would I wait for a 2hr dishwasher cycle to finish??Adjusting the grinder down to the finest level was easy, only took a few brews. If you are at all nervous about this purchase, I suggest a YouTube deep dive. That is what I did, and I was aware of every pro and con people have had and was able to decide it was the machine for me.I will say, if you are suuuuuper particular about your coffee/foam then this is not for you. This is for the person who loves yummy coffee and is tired of paying coffee shop prices. I personally use coconut milk in the frother and it works wonderfully. I have also tried oatmilk and regular milk. All work about the same. Warm/room temp milk will of course froth more. I saw a few people mention that the beans have to be a particular “non-waxy” brand so maybe do your research on what to buy there.If for some ungodly reason things go pear shaped, I’ll update this review.
7 people found this helpful
Sunny and Tony –
Excellent Machine to Feed an Addiction
I purchased the Philips 3200 Lattego with an additional filter as part of Amazon Prime Day, so my review is directly tied to that discounted price.I find that this machine is really worth the money. It makes excellent espresso and latte macchiatos. That is a given, but how does it handle milk alternatives. I feel like there isn’t much comment on this, and I think it is worth discussing.Since realizing, after two decades of pain and suffering, that I am lactose intolerant, I switched from milk products to oat milk. I typically purchase Silk brand’s original oat milk, but I also buy their creamy version, and other brands of oat milk. This machine does a good job of heating and frothing the oat milk, however, because it is quite a bit thicker than milk, it uses less oat milk in the automated process. This doesn’t bother me too much, because I typically use the latte macchiato function twice in a row to fill my coffee mug. Yeah, it is a healthy amount of espresso in the drink, but that can be adjusted. It does work with oat milk, and I prefer it that way. I have not tried it with soy milk, almond milk (might be a good choice given how thin it is), cashew milk, or other milk alternatives.I recently also thought I would try lactose-free Horizon organic milk, and it works as a normal milk product would. It froths a lot more than the oat milk does, so be prepared for a lot of foam. It tastes a lot like an espresso drink you would have at any coffee shop, other than Starbucks. Even using Starbucks espresso beans, it comes out slightly less perfect than they can do, but over significant use, it surely pays for itself and it is still darn delicious.One tip to mention is that when using pre-ground beans, make sure to close the lid after you load in one scoop. Don’t overfill it and don’t load it too early. When wanting to use pre-ground coffee beans, make sure to power up the machine and let it do the cleaning cycle first, before loading in the grounds. My machine doesn’t seem to do the pre-ground stuff as well as I’d like, and it has to do with the process. I am not sure why, but it will sometimes take two or three tries to get the machine to make it correctly, but once it does the first time, you can repeat the process in the same power cycle without issue. Load one scoop of grounds, close the lid, choose the drink, let the machine work. When it is done and you can select a new drink, repeat the process of loading the grounds, closing the lid, then choosing the drink.I’m not entirely sure I would buy this machine at full price, but if you see it on sale, it is a great deal. I think the regular price of this one versus a higher end one from Philips is only $100 or so in difference, and the higher end models, 4300, 5400, etc., offer more options. That can be important for some. On sale, with the milk carafe, it is a bargain and worth it for the first super-automatic espresso machine. I think the price to consider picking it up if money is an issue is the $650 or so price point. Amazon Prime Day’s deal was less than. Highly recommended.Made in RomaniaUPDATE: I have been using this espresso maker for some time now, and I still think it is a great buy, especially on sale. Everything has held up great since purchase. I thought it might be good to leave some additional thoughts. First, the issue when using ground coffee seems to be less so. I have only experienced issues with it twice since my last review. Second, the one new negative thing I have found is that it can be a little noisy when in use. That doesn’t stop me from recommending it, but if you need something super quiet, this might not be the one you want. And finally, don’t forget to clean out the cavity where the used grounds fall out of. I never thought to clean it and one day my wife noticed some mold smell coming from that area and I had to stick my hand in and clean it out as best I could. I use it daily and I clean that part about once a month, and that seems to be good for me, but also note that I live in the dryest region in the United States, so we don’t really have humidity to make the problem worse. That’s all. I still highly recommend it, especially when on sale!
56 people found this helpful
Cindy –
Great options, not always as hot as I’d prefer.
Never thought I’d go this high-end (for me), but when my new single-serve K-brand just wouldn’t make HOT coffee, I pulled the trigger on this during Amazon days (my son had one and loved his).Only thing I’m running into is consistency of hot beverages, sometimes yes/other times not hot, just really warm.I applied my preferred settings, but it isn’t 100% consistent.Regrets? I hate to say a little, yes, just because of temperature.I love the ease of use and the options. Cleaning the unit is also easy.I can get fantastic quality coffee using beans from my local roaster and have froth without doing it myself.There are options you can set for quantity, strength, and size of brewed beverage.If it weren’t for variable temperatures of product, I would comfortably rate it a 5/5.
GK –
Fantastic coffee machine. A few small improvements would make it perfect
First and foremost, I would be remiss if I didn’t state this is an excellent coffee machine. I struggled between 4 and 5 stars because it’s a great machine, but ultimately, it has a few little nags that I would love to see fixed/improved in a future model. My pros list may seem much shorter than my cons list, but that’s only because there isn’t much to be said about the pros that haven’t already been said many times – it makes a great cup of coffee, with little work on my end, and cleans up easily afterward.What I like:* Extremely easy to clean. The brew unit, the milk frother, etc. All of it comes apart easily and can be quickly rinsed in the sink.* Makes a great cup of coffee with little work on my end.* Milk frother is very simple, easy to clean, and yet does a great job of frothing the milk.* Machine feels sturdy, high-quality, and I suspect it will last a long time. It has probably been used 3-5+ times daily for the past year and a half without any hiccups.Things I would like to see improved/changed. If these were implemented, I would sell my current machine and buy a new one.* Larger bean and water reservoir. There is a lot of wasted space on this machine if you open it up. The water reservoir is very narrow and doesn’t hold much water. The bean reservoir is just bad. More on that in my next point.* The bean reservoir. Whoever designed this part of the machine totally and completely missed the mark. It almost feels like an afterthought. It’s shallow and oddly shaped. It doesn’t hold many beans. The shape/design of it causes a lot of beans to get stuck between little plastic extrusions in the container. And worst of all, the beans do not naturally flow into the grinder and constantly require you to remove the lid and manually push the beans down. Just a bad design overall.* I either wish the large size made a larger cup of coffee, or I wish there was a custom button that would allow me to preset my own combination. For example, a custom button that would allow me to brew one large cup, and then one medium cup. I find one large single brew is not much coffee, but two fill my cup to the brim. So, I wind up doing 1 large one, waiting for it to finish, and then doing a medium one. Would be nice to be able to do this with one button press.* Brewing from pre-ground beans is annoying. I keep all of my decaf in ground form since the hopper can only accommodate one type of whole bean at a time. If I’m brewing multiple cups of decaf for guests, you have to long-hold the bean button each time. It’s minor but annoying. It’d be nice if there was just a button I could press one time and it would stay on pre-ground until I turned it off.Overall, it’s a fantastic machine. It was expensive and I have zero regrets. I use it every day, multiple times per day, and it has paid for itself in convenience and cost-savings from buying coffee many times over already.
17 people found this helpful
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
Mom of 5 –
Loving it!
We’ve had this for about a month now, but it’s been a month of lockdown and between us and our 3 teenagers it’s probably made 400 cups of coffee/espresso/latte/cappuccino–no exaggeration, I used a calculator. There’s a reason we decided to take the plunge and invest in a pricey machine like this. We went from a $130 espresso machine with a manual foamer & a Ninja drip coffee maker side by side to this guy. So I feel pretty secure in writing up some initial evaluations on this.The positives:-What pushed us over the edge on choosing this one after 3 solid days of research was the milk foaming system. No tubes for the milk to travel through means no where for it to sit and get gross. Also, once a week or so you can open the whole thing up and really clean it all out–get rid of any and all built up grounds (not that there have been many at all). You’re also supposed to lubricate the pump once every 2 months I believe (my husband has that in his calendar).Many of those pieces are dishwasher safe–the milk container, the overflow and puck trash bin pieces. Love that. It feels very clean.-It felt a little overwhelming at first, but it’s actually very simple to use. Really–our 8 year old makes our coffee for us happily. “Make mommy a latte please? 2 coffee and 2 foam, thanks”. And our younger girls love making just foamed milk to add to tea, once we showed them the workaround for that.-Obviously, the coffee. It makes a mean latte, my cup of choice. The espresso is good, the standard cup of coffee is good, the cappuccino is yummy. You have three options for “aroma” level, coffee level, and foam level–so quite a bit of personalization–on the milk + coffee drinks.Somewhere in a neutral area here related to that I have to comment on the coffee beans–many commented that you can NOT use oily beans and this is absolutely true. They will have trouble scootching down the hopper. And oily beans are not good beans anyway 🙂 So if you’re investing in an $800 machine, do yourself a favor and don’t buy oily ::coughstarbuckscough:: beans that won’t work (and won’t taste great). We’ve tried 5 different types of beans so far, some really good, some just good, some fair. We love trying different types and will keep going until we find *the one* for this machine. So I won’t put that in the “cons” list.The cons:-The buttons–particularly the power button–are a little difficult to push. You have to get them in *just* the right spot for it to turn on. A touch annoying, particularly before that first cup of coffee…ironic. There was a few times I had that scared OH NO IT’S BROKEN moment before I found the sweet spot.-The lid for the milk container basically just rests lightly on the top of the milk container. No hinge or no rubber lip to keep it secure. It gets knocked off onto the kitchen tile floor about once a day (since you have to take it out of the fridge every time you want to make a cup). It’s thin plastic and basically a matter of time before it gets busted. It definitely seems like for the price paid it should have been hinged or more securely seated on there.-The machine runs water out at the start and before automatically shutting off. It’s a decent amount, so we keep a mug sitting there now to catch the water. The drip tray does hold quite a bit of water, but by the time it triggers the shut off to tell you that it needs to be emptied it’s VERY full and you’re playing quite the balancing game getting it to the sink without spilling any. So: don’t turn on the machine and put your mug under–wait for the “trash water” to eject first, then put your mug under. Then when you’re done, put the “trash water” mug back under to catch the clean up water.That’s all I’ve got at the moment. Maybe month 2 will change my views, but I think the “cons” are pretty minor and all in all we’re pretty dang happy with our investment.
501 people found this helpful
Chris R –
This is pretty good
Came from a Nespresso Vertuo machine to this. I like that I can make various coffee drinks. I mostly make regular coffee but have the option of a capuccino when I want it. Great Prime Day deal last October. Some things to note:1. Is it loud? Yes it makes noise. It grinds coffee beans and all, but it doesn’t run very long, so it becomes “normal” after a few times.2. Does it use water? Yeah, some people mention it uses a lot and leaves a lot in the drip tray. If you are making anything that uses the Lattego milk function, it will use more water as it uses steam (that comes from water) to froth up the milk. The extra water is a by-product of the steam. When I make regular coffee there is very little water in the tray. Still wish the water capacity was bigger. I find myself drinking more coffee now cause I like the coffee I get from the machine.3. Is it hot enough? Yeah….when it exits the machine it is around 196 degrees. I placed a thermometer in the coffee stream coming out of the machine (at the highest temp setting). The National Coffee Association recommends 195-205 degrees as the Optimal temp for extraction. Going straight into a cooler vessel (mug/glass whatever) it won’t stay hot forever, plus it won’t make like 12 oz cups like a K-Cup machine does, so it will cool faster. I like to add half and half to my coffee. With this machine I learned to heat my half and half in the microwave before it brews into the cup. Not really a pain just something different I am used to. Still wish it went to 205 degrees, just a little extra would be great.4. I use the coffee function and use the top settings for water amount and get the right size for my mug. I run it twice for a travel mug.5. It makes a pretty decent coffee, strong enough. I left it at the grind setting it came with. I remember when I tried the coffee at a Williams Sonoma store, I asked the demo person what setting they had it at, and the sample coffee was good.6. Keep the drip tray and grounds catcher container empty. I let the grounds stack up and the machine wouldn’t brew. My fault. Just empty and continue. I cancelled a brew mid stream when I realized the grinder was making a different sound (out of beans, my fault). It wouldn’t do anything after I paused, so I unplugged it and plugged it back in and it was fine.7. Clean the unit as described in the manual or watch the Philips video on YouTube. Nothing crazy hard, just let it dry for the rest of the day. I find the sliding channels for the water container build up some coffee grounds, I just wipe it down with a damp paper towel. I did one descale recently, again, follow the directions and it’s fine. Also ran one of the oil remover tablets as well. These machines cost money so take care of it.8. Break in period, follow it. I admit it was a bit more than I would have liked. Bought some cheap beans to run through the break in. A bit of a negative.9. Enjoy exploring the choice of whole bean coffee out there. I’m finally settling into a few that I can find easily and close by.10. I like to add flavored syrups etc to the milk in the container before I brew. Really mixes the flavor in well. And easy hot water rinse for the milk container afterwards. Careful removing the clear container from the base, I broke mine the first time, as I didn’t push the tab down to remove the clear container.11. Machine looks nice in the kitchen. If you want the extra Wow go for one of the models with the LCD screen.Overall a good machine that requires a learning curve. It may be too much for some to want to learn or bother with the cleaning, break in period etc. But if you want a coffee adventure this machine will provide it. No complaints, no issues for me.Update: being away from home a while and I had my first coffee from this machine in a few weeks….I missed it. The coffee this morning was so much more flavorful. Lavazza Classico Beans are fantastic for the coffee function.
35 people found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
Smak Johnson –
Good (so far) once adjusted properly and “calibrated”
Not a great start but Ok now. I bought this to replace a Saeco Incanto that had a sensor issue. The Incanto worked perfectly from day one so I was hoping for the same from the 3200 since it appears to have an identicle brew group. The first few brews were watery and didn’t produce a coffee puck, only a small pile of coffee goo. I found some instructions online that said it might take 5 brews or more before the machine self calibrates and starts spitting out well formed pucks. In my case it took about 20-25 brews and I also maxed out the coffee quantity and adjusted the grinder to the finest setting. I also cleaned the brew group which seemed like it wasn’t moving as easily as the Incanto. I think Phillips needs to be more up front with what it might take to get the machine working properly or figure out how to deliver a machine that actual works out of the box. It seems to be working nicely now and the LatteGo feature works great.
Smak Johnson –
Good (so far) once adjusted properly and “calibrated”
Not a great start but Ok now. I bought this to replace a Saeco Incanto that had a sensor issue. The Incanto worked perfectly from day one so I was hoping for the same from the 3200 since it appears to have an identicle brew group. The first few brews were watery and didn’t produce a coffee puck, only a small pile of coffee goo. I found some instructions online that said it might take 5 brews or more before the machine self calibrates and starts spitting out well formed pucks. In my case it took about 20-25 brews and I also maxed out the coffee quantity and adjusted the grinder to the finest setting. I also cleaned the brew group which seemed like it wasn’t moving as easily as the Incanto. I think Phillips needs to be more up front with what it might take to get the machine working properly or figure out how to deliver a machine that actual works out of the box. It seems to be working nicely now and the LatteGo feature works great.
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
Mom of 5 –
Loving it!
We’ve had this for about a month now, but it’s been a month of lockdown and between us and our 3 teenagers it’s probably made 400 cups of coffee/espresso/latte/cappuccino–no exaggeration, I used a calculator. There’s a reason we decided to take the plunge and invest in a pricey machine like this. We went from a $130 espresso machine with a manual foamer & a Ninja drip coffee maker side by side to this guy. So I feel pretty secure in writing up some initial evaluations on this.The positives:-What pushed us over the edge on choosing this one after 3 solid days of research was the milk foaming system. No tubes for the milk to travel through means no where for it to sit and get gross. Also, once a week or so you can open the whole thing up and really clean it all out–get rid of any and all built up grounds (not that there have been many at all). You’re also supposed to lubricate the pump once every 2 months I believe (my husband has that in his calendar).Many of those pieces are dishwasher safe–the milk container, the overflow and puck trash bin pieces. Love that. It feels very clean.-It felt a little overwhelming at first, but it’s actually very simple to use. Really–our 8 year old makes our coffee for us happily. “Make mommy a latte please? 2 coffee and 2 foam, thanks”. And our younger girls love making just foamed milk to add to tea, once we showed them the workaround for that.-Obviously, the coffee. It makes a mean latte, my cup of choice. The espresso is good, the standard cup of coffee is good, the cappuccino is yummy. You have three options for “aroma” level, coffee level, and foam level–so quite a bit of personalization–on the milk + coffee drinks.Somewhere in a neutral area here related to that I have to comment on the coffee beans–many commented that you can NOT use oily beans and this is absolutely true. They will have trouble scootching down the hopper. And oily beans are not good beans anyway 🙂 So if you’re investing in an $800 machine, do yourself a favor and don’t buy oily ::coughstarbuckscough:: beans that won’t work (and won’t taste great). We’ve tried 5 different types of beans so far, some really good, some just good, some fair. We love trying different types and will keep going until we find *the one* for this machine. So I won’t put that in the “cons” list.The cons:-The buttons–particularly the power button–are a little difficult to push. You have to get them in *just* the right spot for it to turn on. A touch annoying, particularly before that first cup of coffee…ironic. There was a few times I had that scared OH NO IT’S BROKEN moment before I found the sweet spot.-The lid for the milk container basically just rests lightly on the top of the milk container. No hinge or no rubber lip to keep it secure. It gets knocked off onto the kitchen tile floor about once a day (since you have to take it out of the fridge every time you want to make a cup). It’s thin plastic and basically a matter of time before it gets busted. It definitely seems like for the price paid it should have been hinged or more securely seated on there.-The machine runs water out at the start and before automatically shutting off. It’s a decent amount, so we keep a mug sitting there now to catch the water. The drip tray does hold quite a bit of water, but by the time it triggers the shut off to tell you that it needs to be emptied it’s VERY full and you’re playing quite the balancing game getting it to the sink without spilling any. So: don’t turn on the machine and put your mug under–wait for the “trash water” to eject first, then put your mug under. Then when you’re done, put the “trash water” mug back under to catch the clean up water.That’s all I’ve got at the moment. Maybe month 2 will change my views, but I think the “cons” are pretty minor and all in all we’re pretty dang happy with our investment.
501 people found this helpful
mel laytner –
Good machine for the price, but with compromises and concerns
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update — 12/19-2019 –So I’ve used this now for a couple of months and, bottom line, am keeping the rating at four stars.I like the simplicity of the machine. It does what it does well and doesn’t pretend to be high end. Sure, I’d love to try a DeLonghi Eleta, but at nearly $2k, I can wait.–I’ve set the “flavor” at maximum and the grind setting to finest. I’ve had no need or desire to change these settings. Now that I’m using very good Italian coffee beans, the pucks are well formed and fairly firm. Still, the “drip time” is about eight seconds. According to an Italian espresso website, the ideal time is between 20-25 seconds for a single shot of espresso to be “pressed” into the cup. I invited a neighbor down for his opinion. He had lived in Italy for a number of years and now uses this massive brass and copper pull down device with a temperature gauge…a lovely piece of Italian art. As soon as he saw the Philips 3200 producing a single shot in about eight seconds, he wouldn’t even taste it (!!)…muttering how most Americans think Starbucks is what espresso should taste like, etc. Oh well…– I pretty much do either a 2x Americano or 2x coffee every morning, and a cappuccino every afternoon. Sometimes I use the separate dosing chute for ground decaf. As I add milk, I’ve adjusted the heat from the default medium to high. It is hot enough for me.–The 2x Americano, set on medium water amount, fills an 8 oz American coffee cup to the brim. If you want room for milk, a gentle touch on the “continue” button stops the water instantly. The 2x coffee, however, fills the cup less, leaving room for milk.–I wish there were a way to program the machine to make a double cappuccino. You can increase/decrease the coffee amount, the water amount, and the steamed milk, but you cannot make a true double. I’ve made a regular size with extra steamed milk and then added a separate shot. Works ok, but still…–The new Lattego milk system is super easy and convenient. But make sure you snap the two halves together well. A couple of times I didn’t and milk poured all over the counter.– I’ve cleaned out the machine every week or so. Usually takes five minutes, but once in a while, you find ground coffee in nukes and crannies and it takes longer.– Bottom line: so far, so good.——(original review below)As far as I can tell, I am the first to review Philips 3200 Series Fully Automatic Espresso Machine w/ LatteGo.I’ve had the device now for three weeks and have made every variety of drink offered. I hope to update this review as experience dictates.Bottom line: currently (10/2019) the lowest priced super-automatic makes good espresso and espresso milk based drinks, but there are trade-offs, compromises and concerns. Also, if you wish to make Latte, look elsewhere.Overview: The most novel part of this machine is its stupidly simple milk carafe. It comes in two parts that snap together. Pour in milk, select one of the two milk-based drinks and watch the machine create steamed milk and nice foam. When finished, the two parts come apart and are easily rinsed clean – no tubes, no straws, no complicated gizmos. I am praying that the plastic tabs that snap the two sections together won’t break off. That would be a real bummer.Background: I have been studying the super automatic market more obsessively than the frog did motor cars in the Wind and the Willow (if you don’t know that Disney classic, you’ve really missed out.) When I spotted this Phillips 3200 for $700, I was intrigued and saved it. The price increased to $799 the next day. A week or two later it dropped to $709 and I bought it. As of this writing in October 2019, it’s back up to $799 just about everywhere.Disclaimer: this is my first automatic espresso maker and I am not a coffee expert but a committed fan. That said, everyone who has tried the espresso, coffee, Americano, Cappuccino, and the Latte Macchiato agree they taste good and are hot enough at factory settings. I posted a video but suggest you search online for better ones from Seattle Coffee Gear and Phillips itself. (I’m not including links because I think Amazon frowns on YouTube attachments.)The machine makes espresso, coffee, and Americano in single or double sizes. To select a double size, tap the appropriate drink button so the red led moves from x1 to x2. It makes two milk-based drinks, Cappuccino and Latte Macchiato in one size only. You can choose from three factory settings for brew strength and water level for all five drinks, and three milk levels for the milk-based drinks. You can also adjust the maximum settings for water and milk – but only for x1 sizes. When making my morning Americano, I wanted a regular American-sized coffee mug, about 8-9 ounces. The x1 size was too short; the x2 size would have poured over the top had I not stopped it. It was surprising (and frustrating) to learn from customer service that you can only adjust the maximum levels of the x1 size. So now I have to keep an eye on it. There is also a way to raise the temperature. I found the default temperature plenty hot and have not played with this. I have no idea how many grams of coffee are ground or the amount of water and milk in CC or ounces are used.The water reservoir claims to hold 61 ounces. Well, on paper, maybe, and without the water filter installed. I measured six-and-a-bit 8-ounce cups – maybe 54 ounces. But the machine stops operating when the water drops below a certain level, maybe 20% from the bottom. Also, the machine uses about an ounce of water to self-clean when turned on, and a bit to self-clean when turned off. If all you drink are espresso and Cappucciano, this may be adequate. More water leaks from the inside of the machine to the drip tray, as per normal in these machines. So if you make regular coffee and Americano, especially x2 to fill a standard American mug (8-9 ounces), you’ll refill the water much more frequently than the 61-ounce spec suggests.The bean hopper claims to hold 11 ounces. I didn’t measure so I can’t confirm. It seemed at first that the beans were not sliding toward the grinder smoothly. But even as the hopper came close to empty, the beans were fed to the grinder. But best to keep an eye on it. There is also port into which you can put pre-ground coffee, like decaf. Use only one scoop. The scoop is included. I tried this twice with decaf and it seemed to work well.When you turn on the machine, the machine’s red led lights flash in sequence and the machine goes into a self-rinse, using about an espresso’s worth of hot water. I timed this process to 60 seconds. It takes perhaps another minute to make an espresso, somewhat longer for a milk-based drink but certainly not unreasonable.The machine turns itself off automatically after maybe 20 minutes or a half hour of no use. As mentioned above, it use a bit of water to self-clean the nozzle. There is no way to set a timer for auto turn on or turn off. You can place cups on top of the machine but it’s not really a cup warmer at all, just a ridged top.Having not had one of these contraptions before, I can’t comment on whether one minute is too long to heat up for the first use in the morning, or whether it is too noisy, relatively speaking. After the deafening racket from my old Nespresso grind and brew, this doesn’t seem bad at all. Others may disagree.I’ve cleaned it per weekly instructions now three times. Takes about five minutes to rinse everything.Overall Positives:– The drinks are strong and tasty. Good crema on espressos, good regular coffee and smooth Americanos. Nice foam and steam from the newly designed LatteGo container. Plenty hot (for everyone who has tried it).– The milk container/frother is stupidly simple and easy to clean, about five seconds under flowing tap water.–I’ve cleaned the brewing mechanism per instructions weekly three times so far. It takes maybe five minutes to do everything required. Simple.Overall negatives:– Am concerned the touch buttons will become increasingly problematic. They already are not very responsive.–Fit and finish of the trip tray and metal cover are poor. It doesn’t fit well into the channel.– Not so much a negative as a fact of life, the 1.7 liter water reservoir will need more frequent filling than you might expect.– I hope the tabs that snap the milk container together do not snap off. If they do, this review will become a 1-star.Why the 4 star rating? Because despite some shortcomings, for me the bottom line is the ease of use and taste of the coffee. Why not 5 stars? wish they had a latte button instead of the latte Macchiato, which is very similar to Cappuccino. Also, the fit and finish ain’t too great, I’m concerned about the plastic tabs on the milk container.
418 people found this helpful
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
Hoarder –
Kind of life changing
Purchased this as a big splurge for our household for Christmas (randomly happened upon it being 30% off sometime in November so I added the 4 year warranty onto it and still saved a ton!). Purchased the Latte Go version (w/Americano setting). Packing was clever and nothing was missing or broken. It looks gorgeous on the counter. We replaced 2 machines with it and it saves so much space. We’ve been playing around with it for a few weeks. We have used every setting so far, w/ground beans and whole beans. Some things that I have noticed.-Right out of the gate we adjusted to the max temp. It’s not lava hot like we usually prefer but it’s def hotter than the standard initial setting.-We were having trouble getting the right grind size so we actually went into W-S store and asked an associate to demo their machine for us. The coffee they brewed was perfect, so they let me take the top off and take a pic of their grind setting so I could replicate it at home. The little indicator that shows you which grind size you have selected is a little nub on the inside wall of the area where the beans go, and the dial next to the little nub has settings 1 – 12. Their setting was 6. I changed ours and everything has been great since. I don’t know if this is how it comes out of the box since I had already changed ours. (Note, you’re not supposed to adjust it unless it’s actively grinding, according to the book, and you have to press down and turn. I didn’t know this and got a few extra clicks out of mine prob when I shouldn’t have attempted. Thought I broke it tbh but it’s been working fine. Just be careful!)-Def invest in good beans. We’ve tried light, med, and dark espresso roast whole beans. We love flavored coffee but light brew flavored whole bean coffees just don’t have much flavor at all when brewed out of this machine. The taste is improved w/flavored pre-ground beans in the bypass chute for some reason. W-S recommended Illy whole bean Classico medium roast, so we got a can (readily avail at groceries, Target, etc) and we are really enjoying it (we are solid black coffee drinkers but these med roast beans w/flavored frothed creamer on top is such a nice treat). I think what we may do is keep these Illy beans in the top and by our normal flavored pre-ground stuff to use in the bypass chut.-Speaking of ground beans, the bypass has been really hit or miss for me but it seems to work most of the time by loading the grounds in BEFORE pressing any setting buttons at all. The scoop size is perfect, you don’t need to overfill it or pour more in or they will just be wasted down in the beans collection bin. Keep the little door flap open to help the chute dry out, steam does get in there when you brew and the grounds can stick inside.-(Also something that I found interesting. We were using a reusable k-cup in our old Keurig and I used the Philips scoop and filled it to compare the ground beans amount. One scoop filled the reusable k-cup to the top. So I find it interesting that I could brew a whole 16oz cup of coffee with the same amount of grounds in the keurig but in this machine anything over 6 is like water….? Prob has to do w/the pressure or something but i’m no coffee-scientist so we’ll move on. lol)-The beans collection bin, yes it will always have some water in it. Our pucks started to be formed more solidly after week 2, but water will get in there anyway because of the rinse cycle. The empty light will turn on after a certain number of brews, not when it’s actually full. And since it’s not actually full you don’t really have to empty it, you can just pull the drawer out all the way and push it back in again and the light will reset.-We were able to adjust the Espresso 1x setting to 2 oz without losing any flavor.-Coffee 1x setting is preset to brew 6 oz. I tried to increase it and it maxed out at 8 oz but the coffee was basically cloudy water. Bumped it back down to 6 oz. We’ve given up on trying to increase the fluid volume on any other types of brews because it seems that where it is preset at max gives the best flavor. Just keep re-pressing the brews until your cup is as full as you want.-Max cup height that will fit on the tray is 6 1/4″. (We have 2 stainless tumblers that fit perfectly and hold 16 oz, we just brew multiple times to fill them as high as we want).-Latte go is great when I figured out the higher you fill it up, the thicker/frothier the product gets. I like a super thick whip but initially was trying not to waste milk so I was only filling it to the bottom line. It was just coming out steamed and was splattering everywhere. We’ve frothed organic 2% milk and Chobani dairy flavored creamer (whole strength and cut with half 2% milk, if that makes sense) and both work great.-Hot water is dispensed from the little nub where the Latte Go attaches, and it seems to dispense about 10 oz (altho I haven’t measured specifically). I drink hot lemon water every am and it comes out piping hot. I love that it’s pure clean water too and doesn’t have coffee residue in it like it did coming out of the keurig.-The unit cleans itself every time it turns off and every time you turn it on. Not much water comes out each time but we like to keep a cup underneath so we don’t have to empty the tray as often.-I have been cleaning the machine weekly, by pulling the whole brew group out and rinsing it under water but what i’m surprised the most by is how much grounds is still everywhere inside the machine (prob from my failed attempts at using the ground coffee bypass chute lol) I really have to get in there and try to get all of the grounds out which is a pain. There are so many little crevices that the grounds find to hide in. I wish the unit would have come w/a little brush to help swipe them out.Overall, we are pleased! It’s def more work than we expected to get the beverages where we want them but I expected that. It’s so fun to have the variety and save the counter space. I will update my review as I notice more things or if any issues arise but so far we really love it!
189 people found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
Cindy –
Great options, not always as hot as I’d prefer.
Never thought I’d go this high-end (for me), but when my new single-serve K-brand just wouldn’t make HOT coffee, I pulled the trigger on this during Amazon days (my son had one and loved his).Only thing I’m running into is consistency of hot beverages, sometimes yes/other times not hot, just really warm.I applied my preferred settings, but it isn’t 100% consistent.Regrets? I hate to say a little, yes, just because of temperature.I love the ease of use and the options. Cleaning the unit is also easy.I can get fantastic quality coffee using beans from my local roaster and have froth without doing it myself.There are options you can set for quantity, strength, and size of brewed beverage.If it weren’t for variable temperatures of product, I would comfortably rate it a 5/5.
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
Mom of 5 –
Loving it!
We’ve had this for about a month now, but it’s been a month of lockdown and between us and our 3 teenagers it’s probably made 400 cups of coffee/espresso/latte/cappuccino–no exaggeration, I used a calculator. There’s a reason we decided to take the plunge and invest in a pricey machine like this. We went from a $130 espresso machine with a manual foamer & a Ninja drip coffee maker side by side to this guy. So I feel pretty secure in writing up some initial evaluations on this.The positives:-What pushed us over the edge on choosing this one after 3 solid days of research was the milk foaming system. No tubes for the milk to travel through means no where for it to sit and get gross. Also, once a week or so you can open the whole thing up and really clean it all out–get rid of any and all built up grounds (not that there have been many at all). You’re also supposed to lubricate the pump once every 2 months I believe (my husband has that in his calendar).Many of those pieces are dishwasher safe–the milk container, the overflow and puck trash bin pieces. Love that. It feels very clean.-It felt a little overwhelming at first, but it’s actually very simple to use. Really–our 8 year old makes our coffee for us happily. “Make mommy a latte please? 2 coffee and 2 foam, thanks”. And our younger girls love making just foamed milk to add to tea, once we showed them the workaround for that.-Obviously, the coffee. It makes a mean latte, my cup of choice. The espresso is good, the standard cup of coffee is good, the cappuccino is yummy. You have three options for “aroma” level, coffee level, and foam level–so quite a bit of personalization–on the milk + coffee drinks.Somewhere in a neutral area here related to that I have to comment on the coffee beans–many commented that you can NOT use oily beans and this is absolutely true. They will have trouble scootching down the hopper. And oily beans are not good beans anyway 🙂 So if you’re investing in an $800 machine, do yourself a favor and don’t buy oily ::coughstarbuckscough:: beans that won’t work (and won’t taste great). We’ve tried 5 different types of beans so far, some really good, some just good, some fair. We love trying different types and will keep going until we find *the one* for this machine. So I won’t put that in the “cons” list.The cons:-The buttons–particularly the power button–are a little difficult to push. You have to get them in *just* the right spot for it to turn on. A touch annoying, particularly before that first cup of coffee…ironic. There was a few times I had that scared OH NO IT’S BROKEN moment before I found the sweet spot.-The lid for the milk container basically just rests lightly on the top of the milk container. No hinge or no rubber lip to keep it secure. It gets knocked off onto the kitchen tile floor about once a day (since you have to take it out of the fridge every time you want to make a cup). It’s thin plastic and basically a matter of time before it gets busted. It definitely seems like for the price paid it should have been hinged or more securely seated on there.-The machine runs water out at the start and before automatically shutting off. It’s a decent amount, so we keep a mug sitting there now to catch the water. The drip tray does hold quite a bit of water, but by the time it triggers the shut off to tell you that it needs to be emptied it’s VERY full and you’re playing quite the balancing game getting it to the sink without spilling any. So: don’t turn on the machine and put your mug under–wait for the “trash water” to eject first, then put your mug under. Then when you’re done, put the “trash water” mug back under to catch the clean up water.That’s all I’ve got at the moment. Maybe month 2 will change my views, but I think the “cons” are pretty minor and all in all we’re pretty dang happy with our investment.
501 people found this helpful
Chris R –
This is pretty good
Came from a Nespresso Vertuo machine to this. I like that I can make various coffee drinks. I mostly make regular coffee but have the option of a capuccino when I want it. Great Prime Day deal last October. Some things to note:1. Is it loud? Yes it makes noise. It grinds coffee beans and all, but it doesn’t run very long, so it becomes “normal” after a few times.2. Does it use water? Yeah, some people mention it uses a lot and leaves a lot in the drip tray. If you are making anything that uses the Lattego milk function, it will use more water as it uses steam (that comes from water) to froth up the milk. The extra water is a by-product of the steam. When I make regular coffee there is very little water in the tray. Still wish the water capacity was bigger. I find myself drinking more coffee now cause I like the coffee I get from the machine.3. Is it hot enough? Yeah….when it exits the machine it is around 196 degrees. I placed a thermometer in the coffee stream coming out of the machine (at the highest temp setting). The National Coffee Association recommends 195-205 degrees as the Optimal temp for extraction. Going straight into a cooler vessel (mug/glass whatever) it won’t stay hot forever, plus it won’t make like 12 oz cups like a K-Cup machine does, so it will cool faster. I like to add half and half to my coffee. With this machine I learned to heat my half and half in the microwave before it brews into the cup. Not really a pain just something different I am used to. Still wish it went to 205 degrees, just a little extra would be great.4. I use the coffee function and use the top settings for water amount and get the right size for my mug. I run it twice for a travel mug.5. It makes a pretty decent coffee, strong enough. I left it at the grind setting it came with. I remember when I tried the coffee at a Williams Sonoma store, I asked the demo person what setting they had it at, and the sample coffee was good.6. Keep the drip tray and grounds catcher container empty. I let the grounds stack up and the machine wouldn’t brew. My fault. Just empty and continue. I cancelled a brew mid stream when I realized the grinder was making a different sound (out of beans, my fault). It wouldn’t do anything after I paused, so I unplugged it and plugged it back in and it was fine.7. Clean the unit as described in the manual or watch the Philips video on YouTube. Nothing crazy hard, just let it dry for the rest of the day. I find the sliding channels for the water container build up some coffee grounds, I just wipe it down with a damp paper towel. I did one descale recently, again, follow the directions and it’s fine. Also ran one of the oil remover tablets as well. These machines cost money so take care of it.8. Break in period, follow it. I admit it was a bit more than I would have liked. Bought some cheap beans to run through the break in. A bit of a negative.9. Enjoy exploring the choice of whole bean coffee out there. I’m finally settling into a few that I can find easily and close by.10. I like to add flavored syrups etc to the milk in the container before I brew. Really mixes the flavor in well. And easy hot water rinse for the milk container afterwards. Careful removing the clear container from the base, I broke mine the first time, as I didn’t push the tab down to remove the clear container.11. Machine looks nice in the kitchen. If you want the extra Wow go for one of the models with the LCD screen.Overall a good machine that requires a learning curve. It may be too much for some to want to learn or bother with the cleaning, break in period etc. But if you want a coffee adventure this machine will provide it. No complaints, no issues for me.Update: being away from home a while and I had my first coffee from this machine in a few weeks….I missed it. The coffee this morning was so much more flavorful. Lavazza Classico Beans are fantastic for the coffee function.
35 people found this helpful
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
David Becker –
Good Stay-at-Home Alternative to Coffee Shops
My wife and I bought this machine about 2 years ago, and it has held up nicely over time. It’s proven to be a simple, reliable alternative to going out to buy coffees and lattes from coffee shops, which is perfect since we work from home pretty much all the time. We’ve got 3 adults in our house and on average drink 5-6 total cups per day, and we so far haven’t run into any major problems.One issue I had at first was that the coffee wasn’t as strong as I was used to (I tend to like it pretty strong), but it’s still good coffee. You can make drinks stronger by adjusting how fine the grounds are with a little knob in the bean compartment at top, but I didn’t start messing with this until very recently. You can only adjust in small increments while the grinder is active to avoid damaging it.This machine is good for guests who want to make and customize their own individual drinks, though there is a small learning curve for first-time users. Once they know how to use it, they often comment how cool it is, and some have said they’d like to get one too (if it weren’t so expensive).Maintenance is fairly simple: You have to change the water filter every few months, rinse the easily removable “brew group” every week or two, and apply grease to it every couple months. The only problem I had was reinstalling the brew group for the first time (there’s a little yellow switch on the side that needs to be in the right position). There was also one time we didn’t change the water filter while the replacement light was flashing (it gave us plenty of notice; we just procrastinated too much), so we had to buy a special descaling fluid to clean it out before we could use it again.Yes, the machine can get loud, but I haven’t met a coffee grinder or latte maker that was quiet. This machine’s noise level seems pretty standard to me.There are a few little tricks to using and maintaining the machine so that you can get the most out of it, but so do most machines like this. Overall, I’d say it’s very easy to use and makes good drinks. The price is a bit high, and you also have to consider the added costs of buying whole-bean coffee and replacement water filters. But convenience like this often comes at a price, right? I would say it was worth it for us.
58 people found this helpful
mel laytner –
Good machine for the price, but with compromises and concerns
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update — 12/19-2019 –So I’ve used this now for a couple of months and, bottom line, am keeping the rating at four stars.I like the simplicity of the machine. It does what it does well and doesn’t pretend to be high end. Sure, I’d love to try a DeLonghi Eleta, but at nearly $2k, I can wait.–I’ve set the “flavor” at maximum and the grind setting to finest. I’ve had no need or desire to change these settings. Now that I’m using very good Italian coffee beans, the pucks are well formed and fairly firm. Still, the “drip time” is about eight seconds. According to an Italian espresso website, the ideal time is between 20-25 seconds for a single shot of espresso to be “pressed” into the cup. I invited a neighbor down for his opinion. He had lived in Italy for a number of years and now uses this massive brass and copper pull down device with a temperature gauge…a lovely piece of Italian art. As soon as he saw the Philips 3200 producing a single shot in about eight seconds, he wouldn’t even taste it (!!)…muttering how most Americans think Starbucks is what espresso should taste like, etc. Oh well…– I pretty much do either a 2x Americano or 2x coffee every morning, and a cappuccino every afternoon. Sometimes I use the separate dosing chute for ground decaf. As I add milk, I’ve adjusted the heat from the default medium to high. It is hot enough for me.–The 2x Americano, set on medium water amount, fills an 8 oz American coffee cup to the brim. If you want room for milk, a gentle touch on the “continue” button stops the water instantly. The 2x coffee, however, fills the cup less, leaving room for milk.–I wish there were a way to program the machine to make a double cappuccino. You can increase/decrease the coffee amount, the water amount, and the steamed milk, but you cannot make a true double. I’ve made a regular size with extra steamed milk and then added a separate shot. Works ok, but still…–The new Lattego milk system is super easy and convenient. But make sure you snap the two halves together well. A couple of times I didn’t and milk poured all over the counter.– I’ve cleaned out the machine every week or so. Usually takes five minutes, but once in a while, you find ground coffee in nukes and crannies and it takes longer.– Bottom line: so far, so good.——(original review below)As far as I can tell, I am the first to review Philips 3200 Series Fully Automatic Espresso Machine w/ LatteGo.I’ve had the device now for three weeks and have made every variety of drink offered. I hope to update this review as experience dictates.Bottom line: currently (10/2019) the lowest priced super-automatic makes good espresso and espresso milk based drinks, but there are trade-offs, compromises and concerns. Also, if you wish to make Latte, look elsewhere.Overview: The most novel part of this machine is its stupidly simple milk carafe. It comes in two parts that snap together. Pour in milk, select one of the two milk-based drinks and watch the machine create steamed milk and nice foam. When finished, the two parts come apart and are easily rinsed clean – no tubes, no straws, no complicated gizmos. I am praying that the plastic tabs that snap the two sections together won’t break off. That would be a real bummer.Background: I have been studying the super automatic market more obsessively than the frog did motor cars in the Wind and the Willow (if you don’t know that Disney classic, you’ve really missed out.) When I spotted this Phillips 3200 for $700, I was intrigued and saved it. The price increased to $799 the next day. A week or two later it dropped to $709 and I bought it. As of this writing in October 2019, it’s back up to $799 just about everywhere.Disclaimer: this is my first automatic espresso maker and I am not a coffee expert but a committed fan. That said, everyone who has tried the espresso, coffee, Americano, Cappuccino, and the Latte Macchiato agree they taste good and are hot enough at factory settings. I posted a video but suggest you search online for better ones from Seattle Coffee Gear and Phillips itself. (I’m not including links because I think Amazon frowns on YouTube attachments.)The machine makes espresso, coffee, and Americano in single or double sizes. To select a double size, tap the appropriate drink button so the red led moves from x1 to x2. It makes two milk-based drinks, Cappuccino and Latte Macchiato in one size only. You can choose from three factory settings for brew strength and water level for all five drinks, and three milk levels for the milk-based drinks. You can also adjust the maximum settings for water and milk – but only for x1 sizes. When making my morning Americano, I wanted a regular American-sized coffee mug, about 8-9 ounces. The x1 size was too short; the x2 size would have poured over the top had I not stopped it. It was surprising (and frustrating) to learn from customer service that you can only adjust the maximum levels of the x1 size. So now I have to keep an eye on it. There is also a way to raise the temperature. I found the default temperature plenty hot and have not played with this. I have no idea how many grams of coffee are ground or the amount of water and milk in CC or ounces are used.The water reservoir claims to hold 61 ounces. Well, on paper, maybe, and without the water filter installed. I measured six-and-a-bit 8-ounce cups – maybe 54 ounces. But the machine stops operating when the water drops below a certain level, maybe 20% from the bottom. Also, the machine uses about an ounce of water to self-clean when turned on, and a bit to self-clean when turned off. If all you drink are espresso and Cappucciano, this may be adequate. More water leaks from the inside of the machine to the drip tray, as per normal in these machines. So if you make regular coffee and Americano, especially x2 to fill a standard American mug (8-9 ounces), you’ll refill the water much more frequently than the 61-ounce spec suggests.The bean hopper claims to hold 11 ounces. I didn’t measure so I can’t confirm. It seemed at first that the beans were not sliding toward the grinder smoothly. But even as the hopper came close to empty, the beans were fed to the grinder. But best to keep an eye on it. There is also port into which you can put pre-ground coffee, like decaf. Use only one scoop. The scoop is included. I tried this twice with decaf and it seemed to work well.When you turn on the machine, the machine’s red led lights flash in sequence and the machine goes into a self-rinse, using about an espresso’s worth of hot water. I timed this process to 60 seconds. It takes perhaps another minute to make an espresso, somewhat longer for a milk-based drink but certainly not unreasonable.The machine turns itself off automatically after maybe 20 minutes or a half hour of no use. As mentioned above, it use a bit of water to self-clean the nozzle. There is no way to set a timer for auto turn on or turn off. You can place cups on top of the machine but it’s not really a cup warmer at all, just a ridged top.Having not had one of these contraptions before, I can’t comment on whether one minute is too long to heat up for the first use in the morning, or whether it is too noisy, relatively speaking. After the deafening racket from my old Nespresso grind and brew, this doesn’t seem bad at all. Others may disagree.I’ve cleaned it per weekly instructions now three times. Takes about five minutes to rinse everything.Overall Positives:– The drinks are strong and tasty. Good crema on espressos, good regular coffee and smooth Americanos. Nice foam and steam from the newly designed LatteGo container. Plenty hot (for everyone who has tried it).– The milk container/frother is stupidly simple and easy to clean, about five seconds under flowing tap water.–I’ve cleaned the brewing mechanism per instructions weekly three times so far. It takes maybe five minutes to do everything required. Simple.Overall negatives:– Am concerned the touch buttons will become increasingly problematic. They already are not very responsive.–Fit and finish of the trip tray and metal cover are poor. It doesn’t fit well into the channel.– Not so much a negative as a fact of life, the 1.7 liter water reservoir will need more frequent filling than you might expect.– I hope the tabs that snap the milk container together do not snap off. If they do, this review will become a 1-star.Why the 4 star rating? Because despite some shortcomings, for me the bottom line is the ease of use and taste of the coffee. Why not 5 stars? wish they had a latte button instead of the latte Macchiato, which is very similar to Cappuccino. Also, the fit and finish ain’t too great, I’m concerned about the plastic tabs on the milk container.
418 people found this helpful
Smak Johnson –
Good (so far) once adjusted properly and “calibrated”
Not a great start but Ok now. I bought this to replace a Saeco Incanto that had a sensor issue. The Incanto worked perfectly from day one so I was hoping for the same from the 3200 since it appears to have an identicle brew group. The first few brews were watery and didn’t produce a coffee puck, only a small pile of coffee goo. I found some instructions online that said it might take 5 brews or more before the machine self calibrates and starts spitting out well formed pucks. In my case it took about 20-25 brews and I also maxed out the coffee quantity and adjusted the grinder to the finest setting. I also cleaned the brew group which seemed like it wasn’t moving as easily as the Incanto. I think Phillips needs to be more up front with what it might take to get the machine working properly or figure out how to deliver a machine that actual works out of the box. It seems to be working nicely now and the LatteGo feature works great.
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
ChardoChardo –
Impressive Features, Super easy to Clean (which is rare), Good Value (Update)
UPDATE – January 2023:I’ve had the machine for well over 6 months now and can make a few additional observations, plus clear up some misconceptions from other reviews.Coffee Strength – it call comes down to what you are used to. I’ve read 1-star reviews from those who say it is too strong, and others that say it is too weak. In comparison to a K-cup, it is much stronger. In comparison to a traditional espresso machine, it is much weaker.Coffee Grind – I highly recommend a 3-4 grind setting (or finer). I would not wait 30-days before changing the grinder setting (that’s crazy in my mind)Coffee Choice – do NOT use oily beans. Highly recommend fresh medium roast beans. It is also an Espresso machine, not a coffee machine, so don’t expect the ability to choose different coffees (like a k-cup) or to make 16-oz coffees. You technically could, but you’d need to make 2-4 coffees to get that level of volume.Now to be fair, while it is super convenient, it is not going to give a quality of espresso similar to a semi-automatic or manual machine. It will likely be much more consistent, but consistently ‘average’ vs. what you can get from a machine like a Breville Barista Touch/Pro/Express (or other semi-automatic). Ideally, you get a 2:1 ratio of coffee in about 25-35 seconds. That is, 18g of ground coffee should yield 36g of espresso in 25-35 seconds on my Breville. On the Philips, it’s 10-14g of ground coffee yielding 30-40g of coffee in about 15 seconds. Clearly, that will result in a less than ideal espresso. I wish there was a way to slow down the extraction like some superautomatics.Reliability – no issues so far. Simple weekly cleaning (rinsing and lubrication of the brew group) per the instructions is all that is needed.————-I’ve wanted a good espresso machine for a long time and I have experimented with many before this Philips 3200 (and then later traded in to get a 5400 with more features including ability to make double shots for all drinks).First, I tried the manual – definitely cheaper, but also more of a hassle with lots of bad shots, some great shots and a bit of mess each time. Not for me.I also tried Nespresso and for work, it does a great job as there is no clean up (provided you are not using the milk frother). But it is not cheap – machines are $300-$700 (or more) and the coffee is 70-85-cents each, meaning a double shot latte is pushing $2+ milk, which can add up over time.So – I looked into fully automatic machines and for the longest time I have wanted one, but they are VERY pricey (many are $2k+) and also require extensive maintenance / cleaning.I mean, Jura, which makes some great machines, suggests that after each milk drink, you run a rinse & cleaning cycle. This is a bit excessive, but certainly at least once a day you need to do it and it involves getting a tablet, some water, running the hose through the solution… no thank you.This Philips is a game changer in that regard. The milk jug is stand-alone meaning there is no ‘hose’ that the milk runs through, and it doesn’t go into the machine at all. It is all managed via the frothing jug, which comes apart in two (well, three parts including the lid) making it super easy to rinse off. That’s it.In terms of making good coffee, I followed some videos online that suggested adjusting the grind right away to 3 or 4 and it made a world of difference. Immediately the pucks became much less soupy and more solid.In terms of the touch screen, it is pretty basic, but in all honesty, for what you are wanting to make, it does a great job. You can customize the espresso strength, ml, and shots and also adjust how much milk you want.I can’t speak to longevity yet, but so far, it is doing great and I’m loving this machine more than I even thought I would.
104 people found this helpful
mel laytner –
Good machine for the price, but with compromises and concerns
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update — 12/19-2019 –So I’ve used this now for a couple of months and, bottom line, am keeping the rating at four stars.I like the simplicity of the machine. It does what it does well and doesn’t pretend to be high end. Sure, I’d love to try a DeLonghi Eleta, but at nearly $2k, I can wait.–I’ve set the “flavor” at maximum and the grind setting to finest. I’ve had no need or desire to change these settings. Now that I’m using very good Italian coffee beans, the pucks are well formed and fairly firm. Still, the “drip time” is about eight seconds. According to an Italian espresso website, the ideal time is between 20-25 seconds for a single shot of espresso to be “pressed” into the cup. I invited a neighbor down for his opinion. He had lived in Italy for a number of years and now uses this massive brass and copper pull down device with a temperature gauge…a lovely piece of Italian art. As soon as he saw the Philips 3200 producing a single shot in about eight seconds, he wouldn’t even taste it (!!)…muttering how most Americans think Starbucks is what espresso should taste like, etc. Oh well…– I pretty much do either a 2x Americano or 2x coffee every morning, and a cappuccino every afternoon. Sometimes I use the separate dosing chute for ground decaf. As I add milk, I’ve adjusted the heat from the default medium to high. It is hot enough for me.–The 2x Americano, set on medium water amount, fills an 8 oz American coffee cup to the brim. If you want room for milk, a gentle touch on the “continue” button stops the water instantly. The 2x coffee, however, fills the cup less, leaving room for milk.–I wish there were a way to program the machine to make a double cappuccino. You can increase/decrease the coffee amount, the water amount, and the steamed milk, but you cannot make a true double. I’ve made a regular size with extra steamed milk and then added a separate shot. Works ok, but still…–The new Lattego milk system is super easy and convenient. But make sure you snap the two halves together well. A couple of times I didn’t and milk poured all over the counter.– I’ve cleaned out the machine every week or so. Usually takes five minutes, but once in a while, you find ground coffee in nukes and crannies and it takes longer.– Bottom line: so far, so good.——(original review below)As far as I can tell, I am the first to review Philips 3200 Series Fully Automatic Espresso Machine w/ LatteGo.I’ve had the device now for three weeks and have made every variety of drink offered. I hope to update this review as experience dictates.Bottom line: currently (10/2019) the lowest priced super-automatic makes good espresso and espresso milk based drinks, but there are trade-offs, compromises and concerns. Also, if you wish to make Latte, look elsewhere.Overview: The most novel part of this machine is its stupidly simple milk carafe. It comes in two parts that snap together. Pour in milk, select one of the two milk-based drinks and watch the machine create steamed milk and nice foam. When finished, the two parts come apart and are easily rinsed clean – no tubes, no straws, no complicated gizmos. I am praying that the plastic tabs that snap the two sections together won’t break off. That would be a real bummer.Background: I have been studying the super automatic market more obsessively than the frog did motor cars in the Wind and the Willow (if you don’t know that Disney classic, you’ve really missed out.) When I spotted this Phillips 3200 for $700, I was intrigued and saved it. The price increased to $799 the next day. A week or two later it dropped to $709 and I bought it. As of this writing in October 2019, it’s back up to $799 just about everywhere.Disclaimer: this is my first automatic espresso maker and I am not a coffee expert but a committed fan. That said, everyone who has tried the espresso, coffee, Americano, Cappuccino, and the Latte Macchiato agree they taste good and are hot enough at factory settings. I posted a video but suggest you search online for better ones from Seattle Coffee Gear and Phillips itself. (I’m not including links because I think Amazon frowns on YouTube attachments.)The machine makes espresso, coffee, and Americano in single or double sizes. To select a double size, tap the appropriate drink button so the red led moves from x1 to x2. It makes two milk-based drinks, Cappuccino and Latte Macchiato in one size only. You can choose from three factory settings for brew strength and water level for all five drinks, and three milk levels for the milk-based drinks. You can also adjust the maximum settings for water and milk – but only for x1 sizes. When making my morning Americano, I wanted a regular American-sized coffee mug, about 8-9 ounces. The x1 size was too short; the x2 size would have poured over the top had I not stopped it. It was surprising (and frustrating) to learn from customer service that you can only adjust the maximum levels of the x1 size. So now I have to keep an eye on it. There is also a way to raise the temperature. I found the default temperature plenty hot and have not played with this. I have no idea how many grams of coffee are ground or the amount of water and milk in CC or ounces are used.The water reservoir claims to hold 61 ounces. Well, on paper, maybe, and without the water filter installed. I measured six-and-a-bit 8-ounce cups – maybe 54 ounces. But the machine stops operating when the water drops below a certain level, maybe 20% from the bottom. Also, the machine uses about an ounce of water to self-clean when turned on, and a bit to self-clean when turned off. If all you drink are espresso and Cappucciano, this may be adequate. More water leaks from the inside of the machine to the drip tray, as per normal in these machines. So if you make regular coffee and Americano, especially x2 to fill a standard American mug (8-9 ounces), you’ll refill the water much more frequently than the 61-ounce spec suggests.The bean hopper claims to hold 11 ounces. I didn’t measure so I can’t confirm. It seemed at first that the beans were not sliding toward the grinder smoothly. But even as the hopper came close to empty, the beans were fed to the grinder. But best to keep an eye on it. There is also port into which you can put pre-ground coffee, like decaf. Use only one scoop. The scoop is included. I tried this twice with decaf and it seemed to work well.When you turn on the machine, the machine’s red led lights flash in sequence and the machine goes into a self-rinse, using about an espresso’s worth of hot water. I timed this process to 60 seconds. It takes perhaps another minute to make an espresso, somewhat longer for a milk-based drink but certainly not unreasonable.The machine turns itself off automatically after maybe 20 minutes or a half hour of no use. As mentioned above, it use a bit of water to self-clean the nozzle. There is no way to set a timer for auto turn on or turn off. You can place cups on top of the machine but it’s not really a cup warmer at all, just a ridged top.Having not had one of these contraptions before, I can’t comment on whether one minute is too long to heat up for the first use in the morning, or whether it is too noisy, relatively speaking. After the deafening racket from my old Nespresso grind and brew, this doesn’t seem bad at all. Others may disagree.I’ve cleaned it per weekly instructions now three times. Takes about five minutes to rinse everything.Overall Positives:– The drinks are strong and tasty. Good crema on espressos, good regular coffee and smooth Americanos. Nice foam and steam from the newly designed LatteGo container. Plenty hot (for everyone who has tried it).– The milk container/frother is stupidly simple and easy to clean, about five seconds under flowing tap water.–I’ve cleaned the brewing mechanism per instructions weekly three times so far. It takes maybe five minutes to do everything required. Simple.Overall negatives:– Am concerned the touch buttons will become increasingly problematic. They already are not very responsive.–Fit and finish of the trip tray and metal cover are poor. It doesn’t fit well into the channel.– Not so much a negative as a fact of life, the 1.7 liter water reservoir will need more frequent filling than you might expect.– I hope the tabs that snap the milk container together do not snap off. If they do, this review will become a 1-star.Why the 4 star rating? Because despite some shortcomings, for me the bottom line is the ease of use and taste of the coffee. Why not 5 stars? wish they had a latte button instead of the latte Macchiato, which is very similar to Cappuccino. Also, the fit and finish ain’t too great, I’m concerned about the plastic tabs on the milk container.
418 people found this helpful
Mom of 5 –
Loving it!
We’ve had this for about a month now, but it’s been a month of lockdown and between us and our 3 teenagers it’s probably made 400 cups of coffee/espresso/latte/cappuccino–no exaggeration, I used a calculator. There’s a reason we decided to take the plunge and invest in a pricey machine like this. We went from a $130 espresso machine with a manual foamer & a Ninja drip coffee maker side by side to this guy. So I feel pretty secure in writing up some initial evaluations on this.The positives:-What pushed us over the edge on choosing this one after 3 solid days of research was the milk foaming system. No tubes for the milk to travel through means no where for it to sit and get gross. Also, once a week or so you can open the whole thing up and really clean it all out–get rid of any and all built up grounds (not that there have been many at all). You’re also supposed to lubricate the pump once every 2 months I believe (my husband has that in his calendar).Many of those pieces are dishwasher safe–the milk container, the overflow and puck trash bin pieces. Love that. It feels very clean.-It felt a little overwhelming at first, but it’s actually very simple to use. Really–our 8 year old makes our coffee for us happily. “Make mommy a latte please? 2 coffee and 2 foam, thanks”. And our younger girls love making just foamed milk to add to tea, once we showed them the workaround for that.-Obviously, the coffee. It makes a mean latte, my cup of choice. The espresso is good, the standard cup of coffee is good, the cappuccino is yummy. You have three options for “aroma” level, coffee level, and foam level–so quite a bit of personalization–on the milk + coffee drinks.Somewhere in a neutral area here related to that I have to comment on the coffee beans–many commented that you can NOT use oily beans and this is absolutely true. They will have trouble scootching down the hopper. And oily beans are not good beans anyway 🙂 So if you’re investing in an $800 machine, do yourself a favor and don’t buy oily ::coughstarbuckscough:: beans that won’t work (and won’t taste great). We’ve tried 5 different types of beans so far, some really good, some just good, some fair. We love trying different types and will keep going until we find *the one* for this machine. So I won’t put that in the “cons” list.The cons:-The buttons–particularly the power button–are a little difficult to push. You have to get them in *just* the right spot for it to turn on. A touch annoying, particularly before that first cup of coffee…ironic. There was a few times I had that scared OH NO IT’S BROKEN moment before I found the sweet spot.-The lid for the milk container basically just rests lightly on the top of the milk container. No hinge or no rubber lip to keep it secure. It gets knocked off onto the kitchen tile floor about once a day (since you have to take it out of the fridge every time you want to make a cup). It’s thin plastic and basically a matter of time before it gets busted. It definitely seems like for the price paid it should have been hinged or more securely seated on there.-The machine runs water out at the start and before automatically shutting off. It’s a decent amount, so we keep a mug sitting there now to catch the water. The drip tray does hold quite a bit of water, but by the time it triggers the shut off to tell you that it needs to be emptied it’s VERY full and you’re playing quite the balancing game getting it to the sink without spilling any. So: don’t turn on the machine and put your mug under–wait for the “trash water” to eject first, then put your mug under. Then when you’re done, put the “trash water” mug back under to catch the clean up water.That’s all I’ve got at the moment. Maybe month 2 will change my views, but I think the “cons” are pretty minor and all in all we’re pretty dang happy with our investment.
501 people found this helpful
Barbarita Reiter –
Great for lattes.
I have only tried the espresso and latte options and, though the latte machiatto has way too much milk/foam, I have found the perfect combination to make a latte. I have had to adjust the grinder size (I now have it on 3) and the bean strength (2 bean strength for espresso and full strength for the latte). I pour an espresso and then a latte with level 2 for the milk. I used to do pour over and this is so much quicker & easier. Yes, it is a lot of money for a cup or two of coffee (latte) a day but I had a gift card for my birthday (which basically took care of a little more than the tax 🙂 ) so I decided to splurge on myself. I took off a star as it is made of a lot of plastic.
Hoarder –
Kind of life changing
Purchased this as a big splurge for our household for Christmas (randomly happened upon it being 30% off sometime in November so I added the 4 year warranty onto it and still saved a ton!). Purchased the Latte Go version (w/Americano setting). Packing was clever and nothing was missing or broken. It looks gorgeous on the counter. We replaced 2 machines with it and it saves so much space. We’ve been playing around with it for a few weeks. We have used every setting so far, w/ground beans and whole beans. Some things that I have noticed.-Right out of the gate we adjusted to the max temp. It’s not lava hot like we usually prefer but it’s def hotter than the standard initial setting.-We were having trouble getting the right grind size so we actually went into W-S store and asked an associate to demo their machine for us. The coffee they brewed was perfect, so they let me take the top off and take a pic of their grind setting so I could replicate it at home. The little indicator that shows you which grind size you have selected is a little nub on the inside wall of the area where the beans go, and the dial next to the little nub has settings 1 – 12. Their setting was 6. I changed ours and everything has been great since. I don’t know if this is how it comes out of the box since I had already changed ours. (Note, you’re not supposed to adjust it unless it’s actively grinding, according to the book, and you have to press down and turn. I didn’t know this and got a few extra clicks out of mine prob when I shouldn’t have attempted. Thought I broke it tbh but it’s been working fine. Just be careful!)-Def invest in good beans. We’ve tried light, med, and dark espresso roast whole beans. We love flavored coffee but light brew flavored whole bean coffees just don’t have much flavor at all when brewed out of this machine. The taste is improved w/flavored pre-ground beans in the bypass chute for some reason. W-S recommended Illy whole bean Classico medium roast, so we got a can (readily avail at groceries, Target, etc) and we are really enjoying it (we are solid black coffee drinkers but these med roast beans w/flavored frothed creamer on top is such a nice treat). I think what we may do is keep these Illy beans in the top and by our normal flavored pre-ground stuff to use in the bypass chut.-Speaking of ground beans, the bypass has been really hit or miss for me but it seems to work most of the time by loading the grounds in BEFORE pressing any setting buttons at all. The scoop size is perfect, you don’t need to overfill it or pour more in or they will just be wasted down in the beans collection bin. Keep the little door flap open to help the chute dry out, steam does get in there when you brew and the grounds can stick inside.-(Also something that I found interesting. We were using a reusable k-cup in our old Keurig and I used the Philips scoop and filled it to compare the ground beans amount. One scoop filled the reusable k-cup to the top. So I find it interesting that I could brew a whole 16oz cup of coffee with the same amount of grounds in the keurig but in this machine anything over 6 is like water….? Prob has to do w/the pressure or something but i’m no coffee-scientist so we’ll move on. lol)-The beans collection bin, yes it will always have some water in it. Our pucks started to be formed more solidly after week 2, but water will get in there anyway because of the rinse cycle. The empty light will turn on after a certain number of brews, not when it’s actually full. And since it’s not actually full you don’t really have to empty it, you can just pull the drawer out all the way and push it back in again and the light will reset.-We were able to adjust the Espresso 1x setting to 2 oz without losing any flavor.-Coffee 1x setting is preset to brew 6 oz. I tried to increase it and it maxed out at 8 oz but the coffee was basically cloudy water. Bumped it back down to 6 oz. We’ve given up on trying to increase the fluid volume on any other types of brews because it seems that where it is preset at max gives the best flavor. Just keep re-pressing the brews until your cup is as full as you want.-Max cup height that will fit on the tray is 6 1/4″. (We have 2 stainless tumblers that fit perfectly and hold 16 oz, we just brew multiple times to fill them as high as we want).-Latte go is great when I figured out the higher you fill it up, the thicker/frothier the product gets. I like a super thick whip but initially was trying not to waste milk so I was only filling it to the bottom line. It was just coming out steamed and was splattering everywhere. We’ve frothed organic 2% milk and Chobani dairy flavored creamer (whole strength and cut with half 2% milk, if that makes sense) and both work great.-Hot water is dispensed from the little nub where the Latte Go attaches, and it seems to dispense about 10 oz (altho I haven’t measured specifically). I drink hot lemon water every am and it comes out piping hot. I love that it’s pure clean water too and doesn’t have coffee residue in it like it did coming out of the keurig.-The unit cleans itself every time it turns off and every time you turn it on. Not much water comes out each time but we like to keep a cup underneath so we don’t have to empty the tray as often.-I have been cleaning the machine weekly, by pulling the whole brew group out and rinsing it under water but what i’m surprised the most by is how much grounds is still everywhere inside the machine (prob from my failed attempts at using the ground coffee bypass chute lol) I really have to get in there and try to get all of the grounds out which is a pain. There are so many little crevices that the grounds find to hide in. I wish the unit would have come w/a little brush to help swipe them out.Overall, we are pleased! It’s def more work than we expected to get the beverages where we want them but I expected that. It’s so fun to have the variety and save the counter space. I will update my review as I notice more things or if any issues arise but so far we really love it!
189 people found this helpful
Cindy –
Great options, not always as hot as I’d prefer.
Never thought I’d go this high-end (for me), but when my new single-serve K-brand just wouldn’t make HOT coffee, I pulled the trigger on this during Amazon days (my son had one and loved his).Only thing I’m running into is consistency of hot beverages, sometimes yes/other times not hot, just really warm.I applied my preferred settings, but it isn’t 100% consistent.Regrets? I hate to say a little, yes, just because of temperature.I love the ease of use and the options. Cleaning the unit is also easy.I can get fantastic quality coffee using beans from my local roaster and have froth without doing it myself.There are options you can set for quantity, strength, and size of brewed beverage.If it weren’t for variable temperatures of product, I would comfortably rate it a 5/5.
JulieAnna Petrosky –
Still going strong
We love it. Worth every penny. Coffee comes out hot, without being too hot to drink. No leaks. Design is brilliant. Not super compact or easy to use, but you figure out how to use it with time. Been using every day for a couple years and still going strong.
2 people found this helpful
OreoMoreoOreoMoreo –
Good coffee
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The quest for the perfect cup of coffee ends with the Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother. This exceptional coffee machine is a game-changer, combining cutting-edge technology with exquisite design to deliver an unparalleled coffee experience. From its user-friendly interface to the outstanding quality of the beverages it creates, this espresso machine is truly a coffee lover’s dream come true.Design and Build Quality:The Philips 3200 Series is a marvel of engineering and design. Its sleek and modern appearance adds a touch of elegance to any kitchen countertop. Crafted with precision and attention to detail, the machine feels sturdy and durable, promising years of use. The compact footprint ensures it won’t take up much space, making it ideal for both small and large kitchens. The thoughtfully placed buttons and intuitive display make navigating through the various options a breeze, even for those new to automatic espresso machines.LatteGo Milk Frother:One of the standout features of this espresso machine is the LatteGo milk frother. It revolutionizes the way milk-based beverages are prepared, delivering silky smooth froth in seconds. Unlike traditional frothers that require manual intervention, the LatteGo frother is fully automatic. With just a touch of a button, you can effortlessly create perfectly textured milk for lattes, cappuccinos, or any other milk-based drinks. The frother is also remarkably easy to clean, thanks to its detachable components that can be rinsed under water or placed in the dishwasher.Brewing Performance:The brewing performance of the Philips 3200 Series is truly outstanding. Equipped with a powerful 15-bar pump and a high-quality ceramic grinder, it consistently produces exceptional espresso with rich crema and intense flavor. The adjustable grinder allows you to customize the fineness of the coffee beans, ensuring optimal extraction for every cup. The machine offers a variety of beverage options, including espresso, lungo, cappuccino, and latte, all easily customizable to suit your preferences.User-Friendly Interface:Philips has placed a strong emphasis on user-friendliness with the 3200 Series. The intuitive interface and clear LCD display guide you through the entire brewing process, making it a seamless and hassle-free experience. The machine offers multiple customizable settings, including coffee strength, temperature, and milk froth level, allowing you to tailor each cup to your liking. Whether you’re a coffee connoisseur or a novice, this machine provides a level of control and convenience that is unmatched.Hygiene and Maintenance:Keeping the espresso machine clean is essential for maintaining optimal performance and flavor. Philips has made this task effortless with its innovative design. The machine features an automatic cleaning cycle that rinses the brewing unit after each use, preventing any residual flavors from affecting subsequent cups. Additionally, the LatteGo milk frother is designed to be hygienic and easy to clean, ensuring that no milk residue accumulates over time. The machine also provides reminders for descaling and other maintenance tasks, simplifying the upkeep process.Final Verdict:The Philips 3200 Series Fully Automatic Espresso Machine – LatteGo Milk Frother is a true standout in the world of coffee machines. Its sleek design, exceptional brewing performance, and user-friendly interface make it a top choice for coffee enthusiasts. The LatteGo milk frother is a game-changer, elevating milk-based beverages to a whole new level. With its versatile customization options, this machine caters to the unique preferences of every individual. If you’re looking to enhance your coffee experience and enjoy barista-quality beverages from the comfort of your own home, the Philips
15 people found this helpful
Leslie de Graaf Leslie de Graaf –
Best Professional At-Home Coffee Maker!
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I can’t say enough great things about this coffee maker! We love it and everyone who comes over to our house usually ends up buying one for their house too. This is professional grade quality coffee at home. This machine is totally worth the investment and we’ve been so happy we get to make coffee at home that tastes so good!! I have to say, we have become quite coffee snobs since purchasing this machine. It’s also wonderful that we have five different coffee options to choose from. I also use the hot water feature every day when making my hot tea, too. Typically, we have to clean out the tray that pulls out at the bottom about once every 4 to 5 days. When I say you have to clean it out, I mean you need to dump the grounds in the trashcan and rinse out the part that holds the grounds. Easy peasy! Philips did a great job with this machine. The bottom part also has a tray that holds water that comes out during the powering up process. This is to ensure that the lines are clear and there’s no stale water in the system. It’s very easy to clean out too-you simply pull the tray out and dump it in the sink. This accommodates very tall mugs and small cups too. We bought the one with the added milk frother because we do tend to enjoy cappuccinos and latte macchiatos and our guests enjoy this feature, as well. This has been a great addition to our house and our friends that come over to visit us always want to make a cup of coffee. I can’t tell you how many friends and neighbors we have had who have seen this machine and end up buying the same one for their home. This brand is known to be high-quality and we’ve been very happy with our purchase. One of the features that made us choose this coffee maker was the fact that it was so easy to use. The machine grounds the beans for you and makes it so fast to clean. If you were looking for a coffee maker at home and you want to experience quality coffee shop coffee, I can’t recommend this machine enough. We love it and I feel confident you will, too.
89 people found this helpful
ladonna –
The company honors the warranty.
My husband and I purchased a “used” Philips coffee machine from Amazon. The used description was due to box damage. Due to a move, the machine was barely used before being boxed up again for a couple months. When we were able to unpack, we were so excited to set up the coffee machine again. It has several different coffee options all from fresh ground beans. We were loving it, but after a few months it started making a loud noise and quit working. Initially we just assumed it was our sad loss due to having purchased it “used”. But then we looked into the phone number for Philips. After a bit of a hold, I was able to talk to someone who assured me the machine was still under warranty and walked me through the process of giving them the information they needed to send a return label for the pickup of the machine. Everything went smoothly. The team at Philips not only ordered a part and fixed the machine, but kept us informed as they went. After only about 2 weeks, the machine was returned to us and we are back in business again. I am a bit nervous that something will happen to the machine when it is no longer under warranty, but as far as the service when under warranty, it is great. Thank you Philips company and team.
ladonna –
The company honors the warranty.
My husband and I purchased a “used” Philips coffee machine from Amazon. The used description was due to box damage. Due to a move, the machine was barely used before being boxed up again for a couple months. When we were able to unpack, we were so excited to set up the coffee machine again. It has several different coffee options all from fresh ground beans. We were loving it, but after a few months it started making a loud noise and quit working. Initially we just assumed it was our sad loss due to having purchased it “used”. But then we looked into the phone number for Philips. After a bit of a hold, I was able to talk to someone who assured me the machine was still under warranty and walked me through the process of giving them the information they needed to send a return label for the pickup of the machine. Everything went smoothly. The team at Philips not only ordered a part and fixed the machine, but kept us informed as they went. After only about 2 weeks, the machine was returned to us and we are back in business again. I am a bit nervous that something will happen to the machine when it is no longer under warranty, but as far as the service when under warranty, it is great. Thank you Philips company and team.
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
Cindy –
Great options, not always as hot as I’d prefer.
Never thought I’d go this high-end (for me), but when my new single-serve K-brand just wouldn’t make HOT coffee, I pulled the trigger on this during Amazon days (my son had one and loved his).Only thing I’m running into is consistency of hot beverages, sometimes yes/other times not hot, just really warm.I applied my preferred settings, but it isn’t 100% consistent.Regrets? I hate to say a little, yes, just because of temperature.I love the ease of use and the options. Cleaning the unit is also easy.I can get fantastic quality coffee using beans from my local roaster and have froth without doing it myself.There are options you can set for quantity, strength, and size of brewed beverage.If it weren’t for variable temperatures of product, I would comfortably rate it a 5/5.
Hoarder –
Kind of life changing
Purchased this as a big splurge for our household for Christmas (randomly happened upon it being 30% off sometime in November so I added the 4 year warranty onto it and still saved a ton!). Purchased the Latte Go version (w/Americano setting). Packing was clever and nothing was missing or broken. It looks gorgeous on the counter. We replaced 2 machines with it and it saves so much space. We’ve been playing around with it for a few weeks. We have used every setting so far, w/ground beans and whole beans. Some things that I have noticed.-Right out of the gate we adjusted to the max temp. It’s not lava hot like we usually prefer but it’s def hotter than the standard initial setting.-We were having trouble getting the right grind size so we actually went into W-S store and asked an associate to demo their machine for us. The coffee they brewed was perfect, so they let me take the top off and take a pic of their grind setting so I could replicate it at home. The little indicator that shows you which grind size you have selected is a little nub on the inside wall of the area where the beans go, and the dial next to the little nub has settings 1 – 12. Their setting was 6. I changed ours and everything has been great since. I don’t know if this is how it comes out of the box since I had already changed ours. (Note, you’re not supposed to adjust it unless it’s actively grinding, according to the book, and you have to press down and turn. I didn’t know this and got a few extra clicks out of mine prob when I shouldn’t have attempted. Thought I broke it tbh but it’s been working fine. Just be careful!)-Def invest in good beans. We’ve tried light, med, and dark espresso roast whole beans. We love flavored coffee but light brew flavored whole bean coffees just don’t have much flavor at all when brewed out of this machine. The taste is improved w/flavored pre-ground beans in the bypass chute for some reason. W-S recommended Illy whole bean Classico medium roast, so we got a can (readily avail at groceries, Target, etc) and we are really enjoying it (we are solid black coffee drinkers but these med roast beans w/flavored frothed creamer on top is such a nice treat). I think what we may do is keep these Illy beans in the top and by our normal flavored pre-ground stuff to use in the bypass chut.-Speaking of ground beans, the bypass has been really hit or miss for me but it seems to work most of the time by loading the grounds in BEFORE pressing any setting buttons at all. The scoop size is perfect, you don’t need to overfill it or pour more in or they will just be wasted down in the beans collection bin. Keep the little door flap open to help the chute dry out, steam does get in there when you brew and the grounds can stick inside.-(Also something that I found interesting. We were using a reusable k-cup in our old Keurig and I used the Philips scoop and filled it to compare the ground beans amount. One scoop filled the reusable k-cup to the top. So I find it interesting that I could brew a whole 16oz cup of coffee with the same amount of grounds in the keurig but in this machine anything over 6 is like water….? Prob has to do w/the pressure or something but i’m no coffee-scientist so we’ll move on. lol)-The beans collection bin, yes it will always have some water in it. Our pucks started to be formed more solidly after week 2, but water will get in there anyway because of the rinse cycle. The empty light will turn on after a certain number of brews, not when it’s actually full. And since it’s not actually full you don’t really have to empty it, you can just pull the drawer out all the way and push it back in again and the light will reset.-We were able to adjust the Espresso 1x setting to 2 oz without losing any flavor.-Coffee 1x setting is preset to brew 6 oz. I tried to increase it and it maxed out at 8 oz but the coffee was basically cloudy water. Bumped it back down to 6 oz. We’ve given up on trying to increase the fluid volume on any other types of brews because it seems that where it is preset at max gives the best flavor. Just keep re-pressing the brews until your cup is as full as you want.-Max cup height that will fit on the tray is 6 1/4″. (We have 2 stainless tumblers that fit perfectly and hold 16 oz, we just brew multiple times to fill them as high as we want).-Latte go is great when I figured out the higher you fill it up, the thicker/frothier the product gets. I like a super thick whip but initially was trying not to waste milk so I was only filling it to the bottom line. It was just coming out steamed and was splattering everywhere. We’ve frothed organic 2% milk and Chobani dairy flavored creamer (whole strength and cut with half 2% milk, if that makes sense) and both work great.-Hot water is dispensed from the little nub where the Latte Go attaches, and it seems to dispense about 10 oz (altho I haven’t measured specifically). I drink hot lemon water every am and it comes out piping hot. I love that it’s pure clean water too and doesn’t have coffee residue in it like it did coming out of the keurig.-The unit cleans itself every time it turns off and every time you turn it on. Not much water comes out each time but we like to keep a cup underneath so we don’t have to empty the tray as often.-I have been cleaning the machine weekly, by pulling the whole brew group out and rinsing it under water but what i’m surprised the most by is how much grounds is still everywhere inside the machine (prob from my failed attempts at using the ground coffee bypass chute lol) I really have to get in there and try to get all of the grounds out which is a pain. There are so many little crevices that the grounds find to hide in. I wish the unit would have come w/a little brush to help swipe them out.Overall, we are pleased! It’s def more work than we expected to get the beverages where we want them but I expected that. It’s so fun to have the variety and save the counter space. I will update my review as I notice more things or if any issues arise but so far we really love it!
189 people found this helpful
Customer –
I’ve been using this machine for 1 year. I LOVE IT!
I’ve had this machine for a year now and thought it was time to leave a review for others who are on the fence.Never one time have I had an issue with this machine.I put in beans and water. I get delicious espresso.I clean the bottom drawer and grounds every couple of days and I take the inside section out once a week and rinse it out.Before I purchased my machine I saw reviews where people talked about mold- I am going to say they probably were not cleaning their machine.I love this machine, and since I have chronic fatigue, it has been a game changer for me.I no longer use the milk frother- for me it wasn’t worth the effort. Now I just put my milk in the coffee cup along with the creamer and put those in the microwave to heat up and then make the double shot of espresso. Bam. Latte.
S. Robinson –
Great machine for the price
I purchased this machine in May, 2022, and thought I’d wait on submitting a review until there had been time enough to see whether it would make a reasonable return on investment. I’m pleased to share the fact that, for me, this was a great buy. My assessment is based upon the fact that 1) the machine has lasted 18 months and is still going strong; 2) it’s paid for itself several times over based upon the coffee consumption habits in my household; and 3) it makes a very good mocha or latte style coffee, easily as good or better than Starbucks, as far as I and my wife are concerned.More specifically, in terms of cost/benefit, I’ll share that in our household, we drink about three 16 oz mocha or latte style coffees per day, on average (excessive, I know). The cost of buying this much coffee at Starbucks or the local coffee stand would be approximately $25/day, including tip. The machine cost about $699 at time of purchase, and we’ve run, by this measure, about $13,500 worth of coffee through the thing. Sounds crazy, but $25 x 550 days does in fact equal a ridiculous amount of money spent on coffee.Plus, I think the frothing apparatus is ingenious: two pieces of plastic pressed together, which work quite well, certainly as well as a conventional wand frothing tool. Prior to buying the Phillips machine, we owned a Breville Oracle Touch Espresso Machine. The Breville is a large unit, fully automated, with all the bells and whistles. It costs about $3,000. We loved it for the two and a half years that it worked. Then it started leaking and we learned an important lesson about Breville products: you can’t get parts to fix Breville products locally. When I contacted Breville about the issue, I was told that I could pay them $500 and ship the machine back to them for repair (on my dime). They’d repair it, return it to me and provide a six month warranty. Yeah, I got a laugh out of warranty – real vote of confidence in their work. In any event, I decided to try the Phillips as a low-cost option and have really been pleased. Definitely an interesting compare and contrast with the Breville unit (which I do not recommend).The Phillips machine does have a few quirks, and there are a couple of changes to the unit I’d love to see. For example, the water supply is limited and therefore requires frequent refills. Similarly, the drip tray is fairly small and fills up pretty quickly. Also, the machine occasionally displays a warning that the drip tray needs dumping when, in fact, it does not. In these instances, I pull the tray out and wait for the warning to switch to the ‘no tray alert’ warning and then reinsert the tray. This said, the Phillips unit is easy to clean and maintain, and it’s relatively small and light.All in all, I highly recommend this product.
137 people found this helpful
ladonna –
The company honors the warranty.
My husband and I purchased a “used” Philips coffee machine from Amazon. The used description was due to box damage. Due to a move, the machine was barely used before being boxed up again for a couple months. When we were able to unpack, we were so excited to set up the coffee machine again. It has several different coffee options all from fresh ground beans. We were loving it, but after a few months it started making a loud noise and quit working. Initially we just assumed it was our sad loss due to having purchased it “used”. But then we looked into the phone number for Philips. After a bit of a hold, I was able to talk to someone who assured me the machine was still under warranty and walked me through the process of giving them the information they needed to send a return label for the pickup of the machine. Everything went smoothly. The team at Philips not only ordered a part and fixed the machine, but kept us informed as they went. After only about 2 weeks, the machine was returned to us and we are back in business again. I am a bit nervous that something will happen to the machine when it is no longer under warranty, but as far as the service when under warranty, it is great. Thank you Philips company and team.
Zach Ronstadt –
GREAT MACHINE- total workhorse
Great machine! We have been using this machine almost daily since we purchased it in 2022 and it has been nothing but incredible. Just use good quality beans. Delicious coffee.
One person found this helpful
ladonna –
The company honors the warranty.
My husband and I purchased a “used” Philips coffee machine from Amazon. The used description was due to box damage. Due to a move, the machine was barely used before being boxed up again for a couple months. When we were able to unpack, we were so excited to set up the coffee machine again. It has several different coffee options all from fresh ground beans. We were loving it, but after a few months it started making a loud noise and quit working. Initially we just assumed it was our sad loss due to having purchased it “used”. But then we looked into the phone number for Philips. After a bit of a hold, I was able to talk to someone who assured me the machine was still under warranty and walked me through the process of giving them the information they needed to send a return label for the pickup of the machine. Everything went smoothly. The team at Philips not only ordered a part and fixed the machine, but kept us informed as they went. After only about 2 weeks, the machine was returned to us and we are back in business again. I am a bit nervous that something will happen to the machine when it is no longer under warranty, but as far as the service when under warranty, it is great. Thank you Philips company and team.
GK –
Fantastic coffee machine. A few small improvements would make it perfect
First and foremost, I would be remiss if I didn’t state this is an excellent coffee machine. I struggled between 4 and 5 stars because it’s a great machine, but ultimately, it has a few little nags that I would love to see fixed/improved in a future model. My pros list may seem much shorter than my cons list, but that’s only because there isn’t much to be said about the pros that haven’t already been said many times – it makes a great cup of coffee, with little work on my end, and cleans up easily afterward.What I like:* Extremely easy to clean. The brew unit, the milk frother, etc. All of it comes apart easily and can be quickly rinsed in the sink.* Makes a great cup of coffee with little work on my end.* Milk frother is very simple, easy to clean, and yet does a great job of frothing the milk.* Machine feels sturdy, high-quality, and I suspect it will last a long time. It has probably been used 3-5+ times daily for the past year and a half without any hiccups.Things I would like to see improved/changed. If these were implemented, I would sell my current machine and buy a new one.* Larger bean and water reservoir. There is a lot of wasted space on this machine if you open it up. The water reservoir is very narrow and doesn’t hold much water. The bean reservoir is just bad. More on that in my next point.* The bean reservoir. Whoever designed this part of the machine totally and completely missed the mark. It almost feels like an afterthought. It’s shallow and oddly shaped. It doesn’t hold many beans. The shape/design of it causes a lot of beans to get stuck between little plastic extrusions in the container. And worst of all, the beans do not naturally flow into the grinder and constantly require you to remove the lid and manually push the beans down. Just a bad design overall.* I either wish the large size made a larger cup of coffee, or I wish there was a custom button that would allow me to preset my own combination. For example, a custom button that would allow me to brew one large cup, and then one medium cup. I find one large single brew is not much coffee, but two fill my cup to the brim. So, I wind up doing 1 large one, waiting for it to finish, and then doing a medium one. Would be nice to be able to do this with one button press.* Brewing from pre-ground beans is annoying. I keep all of my decaf in ground form since the hopper can only accommodate one type of whole bean at a time. If I’m brewing multiple cups of decaf for guests, you have to long-hold the bean button each time. It’s minor but annoying. It’d be nice if there was just a button I could press one time and it would stay on pre-ground until I turned it off.Overall, it’s a fantastic machine. It was expensive and I have zero regrets. I use it every day, multiple times per day, and it has paid for itself in convenience and cost-savings from buying coffee many times over already.
17 people found this helpful